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FileBot isn't starting

Posted: 09 Nov 2015, 11:01
by fireheart2008
win 8.1 64x
latest version of the software and java

this is what happens when i click on the desktop icon of filebot
Image

Re: filebot isn't starting..

Posted: 09 Nov 2015, 11:28
by rednoah
Have you tried using the FileBot (platform) launcher?

@see viewtopic.php?f=3&t=1961

Re: filebot isn't starting..

Posted: 09 Nov 2015, 21:35
by fireheart2008
same thing
with and without administrator privileges

uninstalled java and restarted the laptop , reinstalled both java 64x & 32x versions
re-tested
still not starting

did the same with filebot program
still no luck

Re: filebot isn't starting

Posted: 10 Nov 2015, 04:57
by rednoah
Have you tried using the FileBot (console) launcher and see if there's any error output?

Re: FileBot isn't starting

Posted: 10 Nov 2015, 10:01
by fireheart2008
not sure if that is what you mean
but only this is opening. but can't write anything in it



Image

Re: FileBot isn't starting

Posted: 10 Nov 2015, 12:30
by rednoah
That's odd, if it doesn't even show any errors then I have no idea what's going on. Maybe Windows put the FileBot window outside of the screen bounds? If the window is just off-screen, then simple Windows shortcuts like Win+Left might help you center the window back on the visible screen.


Settings reset might help. Just run this command once:

Code: Select all

filebot -clear-prefs

Have a look at this thread:
viewtopic.php?f=10&t=2741

Re: FileBot isn't starting

Posted: 10 Nov 2015, 23:37
by fireheart2008
the reset thing did the trick!
much appreciated!

Re: FileBot isn't starting

Posted: 12 Jun 2017, 07:31
by sqlsuperstar
Resetting preferences works. Had the same problem after going from a fairly old release (at least 1 year) to the latest one outside of the windows store.