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Presets are gone after upgrade to 4.8
Posted: 21 Apr 2018, 04:36
by donileo
So I upgraded Filebot to 4.8 via the Mac App Store and now my presets are gone. I am on High Sierra 10.13.4 (17E199). Where are they usually stored on OS X? I do backups so its possible I can restore them but they definitely should not have been deleted in the first place.
Re: Presets are gone after upgrade to 4.8
Posted: 21 Apr 2018, 05:41
by rednoah
All application data is stored in ~/Library/Containers/net.filebot.FileBot and macOS shouldn't touch that folder during upgrade. It might be removed if you uninstall the app though.
Re: Presets are gone after upgrade to 4.8
Posted: 21 Apr 2018, 05:59
by donileo
When I attempted to do the upgrade through the Mac App Store the initial update failed. And then after attempting later it worked. Maybe its possible the App store removed the application and reinstalled it?
Re: Presets are gone after upgrade to 4.8
Posted: 21 Apr 2018, 11:48
by rednoah
That sounds like macOS may have used some fail-safe uninstall / install hack if something didn't work. Unfortunately, that means FileBot can do anything about it, as FileBot is never running, and isn't allowed to store state in non-default locations due to sandboxing.
You should be able to restore from backup simply by restoring the ~/Library/Containers/net.filebot.FileBot folder though.