Retrieve Windows Store licence number

Support for Windows 10 users and the Microsoft Store package
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gogo8888
Posts: 3
Joined: 16 Nov 2018, 11:24

Retrieve Windows Store licence number

Post by gogo8888 » 04 Dec 2018, 08:14

Wie bekomme ich die Lizenz nummer
ich habe über microsoft gekauft
Have File bot bought in the microsoft stor.
How do I get the license?

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rednoah
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Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Lizenz

Post by rednoah » 04 Dec 2018, 09:45

If you have purchased FileBot on the Windows Store, then you don't have a universal license and you don't need a universal license. Just install FileBot via the Windows Store and it'll work. If FileBot asks for a license then you didn't install FileBot via the Windows Store.

If you're asking because you want to use FileBot on another operating system, then please read this:
viewtopic.php?f=8&t=9517
:idea: Please read the FAQ and How to Request Help.

gogo8888
Posts: 3
Joined: 16 Nov 2018, 11:24

Re: Retrieve Windows Store licence number

Post by gogo8888 » 04 Dec 2018, 10:02

Kann ich die Lizenz zurückgeben und eine Live time lizenz kaufen?
Have File bot bought in the microsoft stor.
How do I get the license?

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rednoah
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Posts: 14647
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Retrieve Windows Store licence number

Post by rednoah » 04 Dec 2018, 10:48

The Windows Store purchase is a lifetime purchase. However, it's not possible to transfer or exchange the Windows Store purchase to a universal lifetime license.

If you want to refund your Windows Store purchase, you'll have to contact the Microsoft Store:
viewtopic.php?f=8&t=6118

As a courtesy, you may request a free 1 year complimentary license if you have purchase FileBot if you have purchased FileBot on the Store, but want to try it on platforms that aren't included in your original purchase:
viewtopic.php?f=8&t=9517
:idea: Please read the FAQ and How to Request Help.

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