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[FAQ] License Error: C:\Users\%USERNAME%\AppData\Roaming\FileBot\license.txt

Posted: 12 Nov 2019, 04:30
by rednoah
Some Windows users have reported issues when upgrading their license:

Code: Select all

License Error: C:\Users\%USERNAME%\AppData\Roaming\FileBot\license.txt
:idea: A common cause seems to be that license.txt has somehow inadvertently been set to read-only at some point over the course of the year, which now prevents FileBot for writing your new license information.

:arrow: The solution is to delete license.txt first and then install your new license as usual.

Step By Step Instructions:
  1. Open %AppData%
  2. Navigate to the FileBot folder
  3. Select license.txt
  4. Press the Delete key on your keyboard to delete the selected license.txt file


:!: It seems that only Windows users with @hotmail and @live email accounts are affected, which is very strange. Any ideas? Perhaps a Windows Mail issue that somehow affects FileBot?