Unable to activate Filebot 4.8.5 GUI with license

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xdeath61
Posts: 1
Joined: 20 Jan 2020, 12:38

Unable to activate Filebot 4.8.5 GUI with license

Post by xdeath61 »

Hello everyone,

Firstly, I want to apologize for my English.

I received this weekend a new computer and I wanted to install Filebot 4.8.5 GUI on a Windows 10.

Previously I bought a lifetime license of Filebot which I have kept as a PDF file.
(I formatted my old pc and sold it, so I don't have a Filebot license on it anymore)

The problem is when I want to activate Filebot, this one tells me the following message:
License Error : null

I don't have the email of the license that was sent to me but I kept the traces of the PAYPAL transaction if needed.

Could you help me to solve this activation issue ?

Thank you
Xdeath61
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rednoah
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Posts: 22923
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Unable to activate Filebot 4.8.5 GUI with license

Post by rednoah »

If payment information is indeed the only thing you have, then you'll have to contact Paddle first, so they can look up your Order Number:
viewtopic.php?f=8&t=6121


:idea: Notably, FileBot licenses come as plain text or *.psm license files, but never as *.pdf files.


:!: Unless otherwise specified, I will assume that you have purchased FileBot here on this website via Paddle, and not via the Microsoft Store or Mac App Store.
:idea: Please read the FAQ and How to Request Help.
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