Can't upgrade or uninstall

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0rca
Posts: 9
Joined: 24 Aug 2014, 22:50

Can't upgrade or uninstall

Post by 0rca »

Hi there,

not sure how it happened, but trying to update I ran into problems. So I tried to uninstall to start from scratch, but that also didn't work. Now I'm stuck with the installer always asking me of for a valid installation package of "FileBot_4.9.3_x64.msi" - but even if I download that and point the installer to it, I get the same errror:
Image
This happens when trying to install 4.9.4 as well as trying to uninstall the current version. what else could I try?

Cheers,
0rca
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rednoah
The Source
Posts: 22923
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Can't upgrade or uninstall

Post by rednoah »

Looks like a generic Windows Installer / Microsoft Installer problem. You could try 3rd party uninstaller / cleaner software to fix things.
The feature you are trying to use is on a network resource that is unavailable, Click OK to try again or enter an alternate path to a folder containing the installation package.
:arrow: https://www.thewindowsclub.com/the-feat ... ing-to-use
:idea: Please read the FAQ and How to Request Help.
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