No Licence File recieve

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fgmbeumer
Posts: 1
Joined: 14 Apr 2022, 17:33

No Licence File recieve

Post by fgmbeumer »

Sir

I have bought a licence but do not see it in my inbox? Can you take a look at it because i have already for many years a licence file but this time it is not in my mailbox

Greetins Fred Beumer
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rednoah
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Posts: 22899
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: No Licence File recieve

Post by rednoah »

rednoah wrote: 14 Aug 2018, 07:21 If you want to recover a lost license key or a never received license key, please contact Paddle (our payment processor) with your name, email and payment details so they can look up your order and resend your license confirmation. If you have multiple purchases under your email address, then you must include payment details so that they can look up your most recent order.
I would need your order number and email to look into your order from my end. Unfortunately, if you have mistyped your email address, then you don't know either, and thus contact Paddle (our payment processor) will need to lookup your order via your payment details first.
:idea: Please read the FAQ and How to Request Help.
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rednoah
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Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: No Licence File recieve

Post by rednoah »

:idea: Please read the FAQ and How to Request Help.
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