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Retrieve Windows Store licence number

Posted: 04 Dec 2018, 08:14
by gogo8888
Wie bekomme ich die Lizenz nummer
ich habe über microsoft gekauft

Re: Lizenz

Posted: 04 Dec 2018, 09:45
by rednoah
If you have purchased FileBot on the Windows Store, then you don't have a universal license and you don't need a universal license. Just install FileBot via the Windows Store and it'll work. If FileBot asks for a license then you didn't install FileBot via the Windows Store.

If you're asking because you want to use FileBot on another operating system, then please read this:
viewtopic.php?f=8&t=9517

Re: Retrieve Windows Store licence number

Posted: 04 Dec 2018, 10:02
by gogo8888
Kann ich die Lizenz zurückgeben und eine Live time lizenz kaufen?

Re: Retrieve Windows Store licence number

Posted: 04 Dec 2018, 10:48
by rednoah
The Windows Store purchase is a lifetime purchase. However, it's not possible to transfer or exchange the Windows Store purchase to a universal lifetime license.

If you want to refund your Windows Store purchase, you'll have to contact the Microsoft Store:
viewtopic.php?f=8&t=6118

As a courtesy, you may request a free 1 year complimentary license if you have purchase FileBot if you have purchased FileBot on the Store, but want to try it on platforms that aren't included in your original purchase:
viewtopic.php?f=8&t=9517

Re: Retrieve Windows Store licence number

Posted: 28 Aug 2022, 04:00
by rednoah

Re: Retrieve Windows Store licence number

Posted: 03 Sep 2022, 08:13
by randyest
Similarly: I purchased filebot from the windows store, and I've been having trouble with it hanging right after the command (that I've scripted and used a million times.) I have version 4.9.6.(r2195). I see that 4.9.8 is available from https://get.filebot.net/filebot/BETA/ as a x64 PKG or portable. I can't figure out how to install the PKG, and tried the stand-alone GUI. It works but asks me for a license key to rename.

Should I make a new support thread for this?

Re: Retrieve Windows Store licence number

Posted: 05 Sep 2022, 12:34
by rednoah
Windows Store purchases cannot be converted to non-Store license keys, but you can request a complimentary license for testing purposes:
viewtopic.php?t=1609