Filebot not extracting

aaseef021 · Post by **aaseef021** » 16 Oct 2018, 18:32

Filebot is working fine but when any files come in that are zipped, it does not extract anymore. This used to work.

I have seen many forums states if 32 bit java installed. It looks like I have 64 bit java install. Any help would be appreciate it. Let me know if anything else is needed.

This is from my server

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root@ReadyNas516:~# java -version
java version "1.8.0_171"
Java(TM) SE Runtime Environment (build 1.8.0_171-b11)
Java HotSpot(TM) 64-Bit Server VM (build 25.171-b11, mixed mode)
root@ReadyNas516:~# filebot -version
FileBot 4.7.9 (r4984) / Java(TM) SE Runtime Environment 1.8.0_171 / Linux 4.4.140.x86_64.1 (amd64)

Post by **rednoah** » 17 Oct 2018, 14:01

1.
What does the log say when it's not extracting?

2.
What does the sysinfo script say?

aaseef021 · Post by **aaseef021** » 17 Oct 2018, 22:59

Hi

I wonder if an upgrade of the filbot would help.

1. my filbert log returned the following:

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/data/Torrents/Completed/I.Feel.Bad.S01E02.720p.HDTV.x264-KILLERS/i.feel.bad.s01e02.720p.hdtv.x264-killers/I.Feel.Bad.S01E02.720p.HDTV.x264-KILLERS/I.Feel.Bad.S01E02.720p.HDTV.x264-KILLERS.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E01.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E02.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E03.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E04.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E05.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E06.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E07.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E08.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E09.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E10.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E11.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E12.720p.HDTV.X264-DIMENSION.mkv
/data/Torrents/Completed/Fresh.Off.the.Boat.S01.720p.HDTV.X264-DIMENSION [NO RAR]/Fresh.Off.the.Boat.S01E13.720p.HDTV.X264-DIMENSION.mkv

2. Sysinfo returned the following: no errors

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Welcome to ReadyNASOS 6.9.4

Last login: Wed Oct 17 15:49:55 2018 from 192.168.1.16
root@ReadyNas516:~# filebot -script fn:sysinfo
FileBot 4.7.9 (r4984)
JNA Native: 5.1.0
MediaInfo: 0.7.93
7-Zip-JBinding: 9.20
Chromaprint: 1.4.2
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2018-03-16 (r516)
Groovy: 2.4.10
JRE: Java(TM) SE Runtime Environment 1.8.0_171
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 8 Core / 1 GB Max Memory / 20 MB Used Memory
OS: Linux (amd64)
Package: DEB
uname: Linux ReadyNas516 4.4.140.x86_64.1 #1 SMP Tue Jul 17 15:42:01 UTC 2018 x86_64 GNU/Linux

Post by **rednoah** » 18 Oct 2018, 02:06

1.
That's just a list of file paths. Please post the complete log that shows what FileBot is doing and not doing.

2.
The sysinfo output shows that everything is working, and Linux amd64 is definitely a well supported platform. An upgrade will most likely not make a difference. The RAR archive you're dealing with is most likely broken or corrupt or uses a newer format that doesn't work.

You can try this:
viewtopic.php?f=3&t=6311

aaseef021 · Post by **aaseef021** » 19 Oct 2018, 16:45

Hi Thank you once again, this should do the trick. You can close the ticket out.

aaseef021 · Post by **aaseef021** » 24 Oct 2018, 23:59

Actually, it did not work. What logs do you need

The logs states the following no errors

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/data/Torrents/Completed/Mile.22.2018.1080p.HDRip.X264.AC3-EVO/Mile.22.2018.1080p.HDRip.X264.AC3-EVO.mkv
/data/Torrents/Completed/The.Flash.2014.S05E03.720p.HDTV.x264-SVA/the.flash.2014.s05e03.720p.hdtv.x264-sva.rar
/data/Torrents/Completed/The.Flash.2014.S05E03.720p.HDTV.x264-SVA/the.flash.2014.s05e03.720p.hdtv.x264-sva/The.Flash.2014.S05E03.720p.HDTV.x264-SVA/The.Flash.2014.S05E03.720p.HDTV.x264-SVA.mkv
/data/Torrents/Completed/The.Purge.S01E08.720p.WEB.x264-TBS/the.purge.s01e08.720p.web.x264-tbs.rar

Post by **rednoah** » 25 Oct 2018, 03:04

1.
If you're using the 7z executable, then the first thing I'd do is to confirm that you can indeed extract these archives with the 7z executable. There's a good chance your 7z executable doesn't come with the rar plugin (e.g. Synology and QNAP) or that the rar archive is corrupt or password protected.

2.
By full log I mean the full console output that you seen in the console when running filebot in the command-line. Note that the log file may only contain FileBot logging output, but may not contain console output and error output from child processes such as 7z being internally.

3.
Did you upgrade to FileBot 4.8.2 yet and purchased a license with that? Since you're using my support time, it'd be polite if you'd purchase FileBot.

aaseef021 · Post by **aaseef021** » 25 Oct 2018, 19:32

Hi Yes I did purchase here is my purchase order information

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FileBot
via Paddle.com
Order confirmation #6008496 PAID
Thank you for your purchase!
View your invoice, where you add/edit your invoice address.

Customer: [email protected]
Order number: #6008496
Invoice date: 25 Oct 2018
Payment method: PayPal
Currency: USD
FileBot (1 year)	FileBot (1 year)
Thank you for purchasing FileBot. Feel free to join our community at the FileBot Forums.

US$6.00
TOTAL	
US$6.00

aaseef021 · Post by **aaseef021** » 25 Oct 2018, 19:58

Hi I just activated my license and updated filebot, lets see if this works

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root@ReadyNas516:~# filebot -version
FileBot 4.8.2 (r5789) / Java(TM) SE Runtime Environment 10.0.2 / Linux 4.4.140.x86_64.1 (amd64)
root@ReadyNas516:~# filebot -script fn:sysinfo
FileBot 4.8.2 (r5789)
JNA Native: 5.2.2
MediaInfo: 18.05
7-Zip-JBinding: 9.20
Chromaprint: 1.4.2
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2018-10-05 (r536)
Groovy: 2.5.1
JRE: Java(TM) SE Runtime Environment 10.0.2
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 8 Core / 1 GB Max Memory / 59 MB Used Memory
OS: Linux (amd64)
HW: Linux ReadyNas516 4.4.140.x86_64.1 #1 SMP Tue Jul 17 15:42:01 UTC 2018 x86_64 GNU/Linux
DATA: /root/.filebot
Package: DEB
License: FileBot License P6008496 (Valid-Until: 2019-10-25)

aaseef021 · Post by **aaseef021** » 25 Oct 2018, 19:59

Thank you again for supporting me, you are doing a great good. I really like you service

Post by **rednoah** » 26 Oct 2018, 07:23

Much appreciated. Happy FileBot-ing.

aaseef021 · Post by **aaseef021** » 01 Nov 2018, 01:07

Hi RedNoah

I guess the update to Filbot did not solve my issue with .RAR files, they still do not extract. Let me know what else is required, I am hoping we can solve this.

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FileBot 4.8.2 (r5789) / Java(TM) SE Runtime Environment 10.0.2 / Linux 4.4.140.x86_64.1 (amd64)
root@ReadyNas516:~# filebot -script fn:sysinfo
FileBot 4.8.2 (r5789)
JNA Native: 5.2.2
MediaInfo: 18.05
7-Zip-JBinding: 9.20
Chromaprint: 1.4.2
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2018-10-05 (r536)
Groovy: 2.5.1
JRE: Java(TM) SE Runtime Environment 10.0.2
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 8 Core / 1 GB Max Memory / 35 MB Used Memory
OS: Linux (amd64)
HW: Linux ReadyNas516 4.4.140.x86_64.1 #1 SMP Tue Jul 17 15:42:01 UTC 2018 x86_64 GNU/Linux
DATA: /root/.filebot
Package: DEB
License: FileBot License P6008496 (Valid-Until: 2019-10-25)

Post by **rednoah** » 01 Nov 2018, 04:12

Please try filebot -extract /path/to/archive and post the output.

According to sysinfo, we're back to using 7-Zip-JBinding: 9.20, which may not support certain newer RAR formats. Please refer to my previous posts in this thread on details on a possible workaround using the 7z executable.

viewtopic.php?f=3&t=6311

aaseef021 · Post by **aaseef021** » 01 Nov 2018, 18:38

Hi RedNoah

When running filebot -extract /path/to/archive, it actually extract the file. Maybe you are correct, let me try you previous post about the7zip just one question how to I do the following

change the net.filebot.Archive.extractor Java Property to SevenZipExecutable

Post by **rednoah** » 02 Nov 2018, 04:12

Well, if filebot -extract works, then so should the amc script. Can you post command-line output for both working filebot -extract calls and not-working amc script calls?

aaseef021 · Post by **aaseef021** » 02 Nov 2018, 23:12

Hi Rednoah

Sorry I think I am having a brain fart, how can I go about doing this? What is the command?

Thank You once again

aaseef021 · Post by **aaseef021** » 03 Nov 2018, 17:34

Hi RedNoah

This is my command I use in my script, could it be I am missing -extract?

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filebot -script fn:amc --output "/data/Videos" --action copy --conflict override -non-strict --log-file amc.log --def clean=y artwork=y excludeList=amc.txt "/data/Torrents/Completed"

Post by **rednoah** » 05 Nov 2018, 17:04

e.g.

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filebot -extract /path/to/folder/that/contains/an/archive/you/want/to/test/with

If you're using -script fn:amc then -extract has no effect. What does the console output say when you call the -script fn:amc command shown above?

I keep asking for console output because console output is really the only thing that might give me any clues here. If you post a command without console output, then all I can do is ask for the console output.

aaseef021 · Post by **aaseef021** » 05 Nov 2018, 23:40

HI RedNoah

When I run the above command I get the following:

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root@ReadyNas516:~# filebot -script fn:amc -extract /data/Torrents/Completed/The.Purge.S01E09.720p.WEB.x264-TBS/
Run script [fn:amc] at [Mon Nov 05 15:40:03 PST 2018]
Argument[0]: /data/Torrents/Completed/The.Purge.S01E09.720p.WEB.x264-TBS
Ignore hidden: /data/Torrents/Completed/The.Purge.S01E09.720p.WEB.x264-TBS/.DS_Store
Ignore hidden: /data/Torrents/Completed/The.Purge.S01E09.720p.WEB.x264-TBS/._.DS_Store
Read archive [the.purge.s01e09.720p.web.x264-tbs.rar] and extract to [/data/Torrents/Completed/The.Purge.S01E09.720p.WEB.x264-TBS/the.purge.s01e09.720p.web.x264-tbs/The.Purge.S01E09.720p.WEB.x264-TBS]
Extracting files [/data/Torrents/Completed/The.Purge.S01E09.720p.WEB.x264-TBS/the.purge.s01e09.720p.web.x264-tbs/The.Purge.S01E09.720p.WEB.x264-TBS/the.purge.s01e09.720p.web.x264-tbs.mkv]
Input: /data/Torrents/Completed/The.Purge.S01E09.720p.WEB.x264-TBS/the.purge.s01e09.720p.web.x264-tbs/The.Purge.S01E09.720p.WEB.x264-TBS/the.purge.s01e09.720p.web.x264-tbs.mkv
Group: [tvs:the purge] => [the.purge.s01e09.720p.web.x264-tbs.mkv]
Rename episodes using [TheTVDB]
Auto-detected query: [The Purge]
Fetching episode data for [The Purge]
[MOVE] from [/data/Torrents/Completed/The.Purge.S01E09.720p.WEB.x264-TBS/the.purge.s01e09.720p.web.x264-tbs/The.Purge.S01E09.720p.WEB.x264-TBS/the.purge.s01e09.720p.web.x264-tbs.mkv] to [/data/Torrents/Completed/The.Purge.S01E09.720p.WEB.x264-TBS/the.purge.s01e09.720p.web.x264-tbs/The.Purge.S01E09.720p.WEB.x264-TBS/TV Shows/The Purge/Season 01/The Purge - S01E09 - I Will Participate.mkv]
Processed 1 files
Done ヾ(＠⌒ー⌒＠)ノ
root@ReadyNas516:~#

Post by **rednoah** » 06 Nov 2018, 06:30

The log shows that the amc script has successfully extracted the.purge.s01e09.720p.web.x264-tbs.mkv from the.purge.s01e09.720p.web.x264-tbs.rar which tells us that the amc script works at the very least for this particular rar archive.

aaseef021 · Post by **aaseef021** » 06 Nov 2018, 15:52

Interesting, I wonder when it automatically downloads to this directory and than why it does not extract automatically like it did before. Let me see when the next download occurs that is a .rar and see what happens with that.

aaseef021 · Post by **aaseef021** » 07 Nov 2018, 03:06

I wonder if this will help

root@ReadyNas516:~# filebot -script fn:amc -extract /data/Torrents/Completed/The.Gifted.S02E06.720p.WEB.x264-TBS/
Run script [fn:amc] at [Tue Nov 06 19:01:58 PST 2018]
Argument[0]: /data/Torrents/Completed/The.Gifted.S02E06.720p.WEB.x264-TBS
Read archive [the.gifted.s02e06.720p.web.x264-tbs.rar] and extract to [/data/Torrents/Completed/The.Gifted.S02E06.720p.WEB.x264-TBS/the.gifted.s02e06.720p.web.x264-tbs/The.Gifted.S02E06.720p.WEB.x264-TBS]
Extracting files [/data/Torrents/Completed/The.Gifted.S02E06.720p.WEB.x264-TBS/the.gifted.s02e06.720p.web.x264-tbs/The.Gifted.S02E06.720p.WEB.x264-TBS/the.gifted.s02e06.720p.web.x264-tbs.mkv]
Input: /data/Torrents/Completed/The.Gifted.S02E06.720p.WEB.x264-TBS/the.gifted.s02e06.720p.web.x264-tbs/The.Gifted.S02E06.720p.WEB.x264-TBS/the.gifted.s02e06.720p.web.x264-tbs.mkv
Group: [tvs:the gifted] => [the.gifted.s02e06.720p.web.x264-tbs.mkv]
Rename episodes using [TheTVDB]
Auto-detected query: [The Gifted]
CmdlineException: Multiple options: Advanced auto-selection requires -non-strict matching: [The Gifted, The Gifted Series]
Finished without processing any files
Failure (°_°)
root@ReadyNas516:~#

Post by **rednoah** » 07 Nov 2018, 03:20

According to the log, file extraction works just fine. It fail later for reasons unrelated to extraction.

aaseef021 · Post by **aaseef021** » 08 Nov 2018, 19:58

Hi Rednoah

You are correct, the file extraction does work, I saw it working on another file. You are correct the issue is with this one. It extracts but errors out at end

Auto-detected query: [The Gifted]
CmdlineException: Multiple options: Advanced auto-selection requires -non-strict matching: [The Gifted, The Gifted Series]

Thanks for your help, this can be marked as resolved, I will try to research what the above error mean and how to fix it.

Post by **rednoah** » 09 Nov 2018, 04:28

This particular error just means you’ll need to enable non-strict mode, to give FileBot more leeway guessing things (and possibly guess wrong).

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