Already Paid for Filebot Through the Ubuntu Store

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mediamogul
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Joined: 21 Jul 2022, 23:10

Already Paid for Filebot Through the Ubuntu Store

Post by mediamogul »

Hi.

I bought a license for Filebot through the Ubuntu Software Store a few years ago. That license did not have a termination date, and was not tied to a specific version.

How do I claim that license now?

Best,
MediaMogul
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rednoah
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Re: Already Paid for Filebot Through the Ubuntu Store

Post by rednoah »

Canonical discontinued support for paid apps some 7+ years ago. If you can find a receipt then I'll just send you a 1-year complimentary license though. That would be completely unrelated to your Ubuntu Store purchases. Those are just gone.
:idea: Please read the FAQ and How to Request Help.
mediamogul
Posts: 2
Joined: 21 Jul 2022, 23:10

Re: Already Paid for Filebot Through the Ubuntu Store

Post by mediamogul »

Thank you. I appreciate your kind offer.
How do I get the receipt to you?
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rednoah
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Re: Already Paid for Filebot Through the Ubuntu Store

Post by rednoah »

You can PM me a screenshot. Either here in the forums on or via our Discord channel.
:idea: Please read the FAQ and How to Request Help.
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