No License file in email after purchase

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andycruz77
Posts: 3
Joined: 10 Mar 2019, 05:50

No License file in email after purchase

Post by andycruz77 »

Hi,

I just purchased my 1 year license and when I click to download I get "NOT FOUND".

Help needed, thanks
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rednoah
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Re: No License file in email after purchase

Post by rednoah »

Here's the download section:
https://www.filebot.net/#download

Which link does not work for you? What's the URL that does not work?
:idea: Please read the FAQ and How to Request Help.
andycruz77
Posts: 3
Joined: 10 Mar 2019, 05:50

Re: No License file in email after purchase

Post by andycruz77 »

https://get.filebot.net/filebot/FileBot ... versal.deb

This is the link inside your emails after purchase
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rednoah
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Re: No License file in email after purchase

Post by rednoah »

I see.

If you're on Ubuntu or Debian, then I recommend using the APT repository:
viewtopic.php?f=11&t=6028
:idea: Please read the FAQ and How to Request Help.
andycruz77
Posts: 3
Joined: 10 Mar 2019, 05:50

Re: No License file in email after purchase

Post by andycruz77 »

I did follow those steps and it keeps asking me to purchase. I'm not sure if I am doing something wrong but I am new to the linux scene. I am currently running linuxmint. Any help will be appreciated.

Thanks
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rednoah
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Location: Taipei
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Re: No License file in email after purchase

Post by rednoah »

Please take a screenshot so we can see what's going on and where you're stuck.

The way it usually works:

1. Install FileBot (doesn't require a license)
2. Launch FileBot (doesn't require a license)
3. Do your thing and click Rename (FileBot will ask for a license as this point, which you can select from your filesystem wherever you've saved the license file attachment, i.e. the *.psm file from the second email)

Please read this for details and screenshots:
viewtopic.php?f=8&t=6121
:idea: Please read the FAQ and How to Request Help.
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