Filebot won't launch [OS X 10.8.5]

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rksj2005
Posts: 8
Joined: 05 May 2016, 17:14

Filebot won't launch [OS X 10.8.5]

Post by rksj2005 »

Hi,
Filebot was working fine last night (May 4th) on iMac 3.06 Ghz Intel Core 2 Duo running OS X 10.8.5 and I got an update through the appstore which I downloaded and it appeared to be working fine last night after the update presumably to v4.7. Today when I try to launch Filebot the icon appears briefly in the tray and then disappears again - the program does not launch.

How can I fix this please - purchased through the appstore 12 September 2015.

Regards,
Shane
User avatar
rednoah
The Source
Posts: 22976
Joined: 16 Nov 2011, 08:59
Location: Taipei
Contact:

Re: Filebot won't launch

Post by rednoah »

1.
Are there any logs here?

Code: Select all

/Users/<USERNAME>/Library/Containers/net.filebot.FileBot/Data/Library/Application Support/User Data/

2.
Are there any logs here?

Code: Select all

/Users/<USERNAME>/Library/Containers/net.filebot.FileBot/Data/

3.
If you can't find any error logs anywhere, then you could try resetting all FileBot settings by deleting this folder:

Code: Select all

/Users/<USERNAME>/Library/Containers/net.filebot.FileBot

4.
Try launching filebot via console and see if there's any output:

Code: Select all

/Applications/FileBot.app/Contents/MacOS/FileBotAppLauncher
:idea: Please read the FAQ and How to Request Help.
rksj2005
Posts: 8
Joined: 05 May 2016, 17:14

Re: Filebot won't launch

Post by rksj2005 »

Hi,

I found no Containers folder under location 2) but

I did find the following in folder location, file called filebot.log 1)

Code: Select all

Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException: -1
	at java.util.ArrayList.elementData(ArrayList.java:418)
	at java.util.ArrayList.get(ArrayList.java:431)
	at ca.odell.glazedlists.BasicEventList.get(BasicEventList.java:225)
	at net.filebot.ui.rename.MatchModel$MatchView.getElement(MatchModel.java:155)
	at net.filebot.ui.rename.MatchModel$MatchView.get(MatchModel.java:150)
	at java.util.Collections.swap(Collections.java:497)
	at net.filebot.ui.rename.RenameList$5.actionPerformed(RenameList.java:145)
	at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
	at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2346)
	at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
	at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
	at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:252)
	at java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
	at java.awt.Component.processMouseEvent(Component.java:6525)
	at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
	at java.awt.Component.processEvent(Component.java:6290)
	at java.awt.Container.processEvent(Container.java:2234)
	at java.awt.Component.dispatchEventImpl(Component.java:4881)
	at java.awt.Container.dispatchEventImpl(Container.java:2292)
	at java.awt.Component.dispatchEvent(Component.java:4703)
	at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4898)
	at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4533)
	at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4462)
	at java.awt.Container.dispatchEventImpl(Container.java:2278)
	at java.awt.Window.dispatchEventImpl(Window.java:2750)
	at java.awt.Component.dispatchEvent(Component.java:4703)
	at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)
	at java.awt.EventQueue.access$500(EventQueue.java:97)
	at java.awt.EventQueue$3.run(EventQueue.java:709)
	at java.awt.EventQueue$3.run(EventQueue.java:703)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:86)
	at java.awt.EventQueue$4.run(EventQueue.java:731)
	at java.awt.EventQueue$4.run(EventQueue.java:729)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
	at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)
	at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
	at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
	at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
	at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException
Sep 13, 2015 1:28:54 AM net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2 done
WARNING: SocketTimeoutException: connect timed out
java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: connect timed out
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at javax.swing.SwingWorker.get(SwingWorker.java:602)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.done(RenamePanel.java:693)
	at javax.swing.SwingWorker$5.run(SwingWorker.java:737)
	at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(SwingWorker.java:832)
	at sun.swing.AccumulativeRunnable.run(AccumulativeRunnable.java:112)
	at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(SwingWorker.java:842)
	at javax.swing.Timer.fireActionPerformed(Timer.java:313)
	at javax.swing.Timer$DoPostEvent.run(Timer.java:245)
	at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
	at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
	at java.awt.EventQueue.access$500(EventQueue.java:97)
	at java.awt.EventQueue$3.run(EventQueue.java:709)
	at java.awt.EventQueue$3.run(EventQueue.java:703)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
	at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
	at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
	at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
	at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
	at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Caused by: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: connect timed out
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at net.filebot.ui.rename.EpisodeListMatcher.match(EpisodeListMatcher.java:233)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.doInBackground(RenamePanel.java:678)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.doInBackground(RenamePanel.java:674)
	at javax.swing.SwingWorker$1.call(SwingWorker.java:295)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at javax.swing.SwingWorker.run(SwingWorker.java:334)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: connect timed out
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at net.filebot.ui.rename.EpisodeListMatcher.fetchEpisodeSet(EpisodeListMatcher.java:159)
	at net.filebot.ui.rename.EpisodeListMatcher.matchEpisodeSet(EpisodeListMatcher.java:280)
	at net.filebot.ui.rename.EpisodeListMatcher$4.call(EpisodeListMatcher.java:218)
	at net.filebot.ui.rename.EpisodeListMatcher$4.call(EpisodeListMatcher.java:214)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	... 3 more
Caused by: java.net.SocketTimeoutException: connect timed out
	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
	at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
	at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
	at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1889)
	at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1884)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1883)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1456)
	at sun.net.www.protocol.http.HttpURLConnection.access$200(HttpURLConnection.java:90)
	at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1432)
	at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1430)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.AccessController.doPrivileged(AccessController.java:713)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1429)
	at net.filebot.web.WebRequest.getReader(WebRequest.java:60)
	at net.filebot.web.WebRequest.getDocument(WebRequest.java:76)
	at net.filebot.web.WebRequest.getDocument(WebRequest.java:72)
	at net.filebot.web.TVRageClient.request(TVRageClient.java:142)
	at net.filebot.web.TVRageClient.fetchSearchResult(TVRageClient.java:68)
	at net.filebot.web.AbstractEpisodeListProvider.search(AbstractEpisodeListProvider.java:36)
	at net.filebot.ui.rename.EpisodeListMatcher$2.call(EpisodeListMatcher.java:139)
	at net.filebot.ui.rename.EpisodeListMatcher$2.call(EpisodeListMatcher.java:135)
	... 4 more
Caused by: java.net.SocketTimeoutException: connect timed out
	at java.net.PlainSocketImpl.socketConnect(Native Method)
	at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:345)
	at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
	at java.net.Socket.connect(Socket.java:589)
	at sun.net.NetworkClient.doConnect(NetworkClient.java:178)
	at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
	at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
	at sun.net.www.http.HttpClient.<init>(HttpClient.java:211)
	at sun.net.www.http.HttpClient.New(HttpClient.java:308)
	at sun.net.www.http.HttpClient.New(HttpClient.java:326)
	at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:1168)
	at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1104)
	at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:988)
	at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:986)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.AccessController.doPrivileged(AccessController.java:713)
	at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:985)
	at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:932)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1512)
	at sun.net.www.protocol.http.HttpURLConnection.access$200(HttpURLConnection.java:90)
	at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1432)
	at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1430)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.AccessController.doPrivileged(AccessController.java:713)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1429)
	at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:2942)
	at java.net.URLConnection.getContentType(URLConnection.java:512)
	at net.filebot.web.WebRequest.getReader(WebRequest.java:57)
	... 11 more

Nov 06, 2015 7:53:36 AM net.filebot.web.AbstractCachedResource get
WARNING: java.net.SocketTimeoutException: connect timed out
Nov 06, 2015 7:53:57 AM net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2 done
WARNING: UnknownHostException: api.themoviedb.org
java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.net.UnknownHostException: api.themoviedb.org
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at javax.swing.SwingWorker.get(SwingWorker.java:602)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.done(RenamePanel.java:693)
	at javax.swing.SwingWorker$5.run(SwingWorker.java:737)
	at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(SwingWorker.java:832)
	at sun.swing.AccumulativeRunnable.run(AccumulativeRunnable.java:112)
	at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(SwingWorker.java:842)
	at javax.swing.Timer.fireActionPerformed(Timer.java:313)
	at javax.swing.Timer$DoPostEvent.run(Timer.java:245)
	at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
	at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
	at java.awt.EventQueue.access$500(EventQueue.java:97)
	at java.awt.EventQueue$3.run(EventQueue.java:709)
	at java.awt.EventQueue$3.run(EventQueue.java:703)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
	at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
	at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
	at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
	at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
	at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Caused by: java.util.concurrent.ExecutionException: java.net.UnknownHostException: api.themoviedb.org
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at net.filebot.ui.rename.MovieHashMatcher.match(MovieHashMatcher.java:215)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.doInBackground(RenamePanel.java:678)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.doInBackground(RenamePanel.java:674)
	at javax.swing.SwingWorker$1.call(SwingWorker.java:295)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at javax.swing.SwingWorker.run(SwingWorker.java:334)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.net.UnknownHostException: api.themoviedb.org
	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
	at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
	at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
	at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1889)
	at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1884)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1883)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1456)
	at sun.net.www.protocol.http.HttpURLConnection.access$200(HttpURLConnection.java:90)
	at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1432)
	at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1430)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.AccessController.doPrivileged(AccessController.java:713)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1429)
	at net.filebot.web.WebRequest.fetch(WebRequest.java:126)
	at net.filebot.web.ETagCachedResource.fetchData(ETagCachedResource.java:37)
	at net.filebot.web.TMDbClient$1.fetchData(TMDbClient.java:389)
	at net.filebot.web.TMDbClient$1.fetchData(TMDbClient.java:376)
	at net.filebot.web.AbstractCachedResource.fetch(AbstractCachedResource.java:137)
	at net.filebot.web.AbstractCachedResource.get(AbstractCachedResource.java:82)
	at net.filebot.web.TMDbClient.request(TMDbClient.java:398)
	at net.filebot.web.TMDbClient.searchMovie(TMDbClient.java:92)
	at net.filebot.web.TMDbClient.searchMovie(TMDbClient.java:74)
	at net.filebot.media.MediaDetection.queryMovieByFileName(MediaDetection.java:956)
	at net.filebot.media.MediaDetection.detectMovie(MediaDetection.java:649)
	at net.filebot.ui.rename.MovieHashMatcher$1.call(MovieHashMatcher.java:199)
	at net.filebot.ui.rename.MovieHashMatcher$1.call(MovieHashMatcher.java:178)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	... 3 more
Caused by: java.net.UnknownHostException: api.themoviedb.org
	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
	at java.net.Socket.connect(Socket.java:589)
	at sun.net.NetworkClient.doConnect(NetworkClient.java:178)
	at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
	at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
	at sun.net.www.http.HttpClient.<init>(HttpClient.java:211)
	at sun.net.www.http.HttpClient.New(HttpClient.java:308)
	at sun.net.www.http.HttpClient.New(HttpClient.java:326)
	at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:1168)
	at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1104)
	at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:988)
	at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:986)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.AccessController.doPrivileged(AccessController.java:713)
	at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:985)
	at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:932)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1512)
	at sun.net.www.protocol.http.HttpURLConnection.access$200(HttpURLConnection.java:90)
	at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1432)
	at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1430)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.AccessController.doPrivileged(AccessController.java:713)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1429)
	at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:2942)
	at java.net.URLConnection.getHeaderFieldLong(URLConnection.java:629)
	at java.net.URLConnection.getContentLengthLong(URLConnection.java:501)
	at java.net.URLConnection.getContentLength(URLConnection.java:485)
	at net.filebot.web.WebRequest.fetch(WebRequest.java:123)
	... 16 more

[Fatal Error] :1:270: The reference to entity "FailedURI" must end with the ';' delimiter.
Nov 09, 2015 3:45:59 PM net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2 done
WARNING: SAXParseException: The reference to entity "FailedURI" must end with the ';' delimiter.
java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 270; The reference to entity "FailedURI" must end with the ';' delimiter.
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at javax.swing.SwingWorker.get(SwingWorker.java:602)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.done(RenamePanel.java:693)
	at javax.swing.SwingWorker$5.run(SwingWorker.java:737)
	at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(SwingWorker.java:832)
	at sun.swing.AccumulativeRunnable.run(AccumulativeRunnable.java:112)
	at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(SwingWorker.java:842)
	at javax.swing.Timer.fireActionPerformed(Timer.java:313)
	at javax.swing.Timer$DoPostEvent.run(Timer.java:245)
	at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
	at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
	at java.awt.EventQueue.access$500(EventQueue.java:97)
	at java.awt.EventQueue$3.run(EventQueue.java:709)
	at java.awt.EventQueue$3.run(EventQueue.java:703)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
	at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
	at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
	at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
	at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
	at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Caused by: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 270; The reference to entity "FailedURI" must end with the ';' delimiter.
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at net.filebot.ui.rename.EpisodeListMatcher.match(EpisodeListMatcher.java:233)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.doInBackground(RenamePanel.java:678)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.doInBackground(RenamePanel.java:674)
	at javax.swing.SwingWorker$1.call(SwingWorker.java:295)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at javax.swing.SwingWorker.run(SwingWorker.java:334)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.util.concurrent.ExecutionException: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 270; The reference to entity "FailedURI" must end with the ';' delimiter.
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at net.filebot.ui.rename.EpisodeListMatcher.fetchEpisodeSet(EpisodeListMatcher.java:159)
	at net.filebot.ui.rename.EpisodeListMatcher.matchEpisodeSet(EpisodeListMatcher.java:280)
	at net.filebot.ui.rename.EpisodeListMatcher$4.call(EpisodeListMatcher.java:218)
	at net.filebot.ui.rename.EpisodeListMatcher$4.call(EpisodeListMatcher.java:214)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	... 3 more
Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 270; The reference to entity "FailedURI" must end with the ';' delimiter.
	at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:257)
	at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:348)
	at net.filebot.web.WebRequest.getDocument(WebRequest.java:89)
	at net.filebot.web.WebRequest.getDocument(WebRequest.java:76)
	at net.filebot.web.WebRequest.getDocument(WebRequest.java:72)
	at net.filebot.web.TVRageClient.request(TVRageClient.java:142)
	at net.filebot.web.TVRageClient.fetchSearchResult(TVRageClient.java:68)
	at net.filebot.web.AbstractEpisodeListProvider.search(AbstractEpisodeListProvider.java:36)
	at net.filebot.ui.rename.EpisodeListMatcher$2.call(EpisodeListMatcher.java:139)
	at net.filebot.ui.rename.EpisodeListMatcher$2.call(EpisodeListMatcher.java:135)
	... 4 more

Dec 04, 2015 12:40:31 PM net.filebot.web.AbstractCachedResource get
WARNING: java.io.IOException: Server returned HTTP response code: 522 for URL: http://thetvdb.com/api/GetSeries.php?seriesname=Star+Wars+Rebels&language=en
Dec 04, 2015 12:40:31 PM net.filebot.web.AbstractCachedResource get
WARNING: java.io.IOException: Server returned HTTP response code: 522 for URL: http://thetvdb.com/api/GetSeries.php?seriesname=Star+Wars&language=en
Mar 02, 2016 6:32:19 PM net.filebot.Main initializeCache
WARNING: App version (r3567) does not match cache version (r3028): reset cache
Mar 05, 2016 3:31:23 PM net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2 done
WARNING: ClassCastException: [Ljava.lang.Object; cannot be cast to com.cedarsoftware.util.io.JsonObject
java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.ClassCastException: [Ljava.lang.Object; cannot be cast to com.cedarsoftware.util.io.JsonObject
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at javax.swing.SwingWorker.get(SwingWorker.java:602)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.done(RenamePanel.java:882)
	at javax.swing.SwingWorker$5.run(SwingWorker.java:737)
	at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(SwingWorker.java:832)
	at sun.swing.AccumulativeRunnable.run(AccumulativeRunnable.java:112)
	at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(SwingWorker.java:842)
	at javax.swing.Timer.fireActionPerformed(Timer.java:313)
	at javax.swing.Timer$DoPostEvent.run(Timer.java:245)
	at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
	at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
	at java.awt.EventQueue.access$500(EventQueue.java:97)
	at java.awt.EventQueue$3.run(EventQueue.java:709)
	at java.awt.EventQueue$3.run(EventQueue.java:703)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
	at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
	at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
	at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
	at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
	at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Caused by: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.ClassCastException: [Ljava.lang.Object; cannot be cast to com.cedarsoftware.util.io.JsonObject
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at net.filebot.ui.rename.EpisodeListMatcher.match(EpisodeListMatcher.java:234)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.doInBackground(RenamePanel.java:867)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$2.doInBackground(RenamePanel.java:863)
	at javax.swing.SwingWorker$1.call(SwingWorker.java:295)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at javax.swing.SwingWorker.run(SwingWorker.java:334)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.util.concurrent.ExecutionException: java.lang.ClassCastException: [Ljava.lang.Object; cannot be cast to com.cedarsoftware.util.io.JsonObject
	at java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.util.concurrent.FutureTask.get(FutureTask.java:192)
	at net.filebot.ui.rename.EpisodeListMatcher.fetchEpisodeSet(EpisodeListMatcher.java:160)
	at net.filebot.ui.rename.EpisodeListMatcher.matchEpisodeSet(EpisodeListMatcher.java:281)
	at net.filebot.ui.rename.EpisodeListMatcher$4.call(EpisodeListMatcher.java:219)
	at net.filebot.ui.rename.EpisodeListMatcher$4.call(EpisodeListMatcher.java:215)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	... 3 more
Caused by: java.lang.ClassCastException: [Ljava.lang.Object; cannot be cast to com.cedarsoftware.util.io.JsonObject
	at net.filebot.web.TVMazeClient.fetchSeriesInfo(TVMazeClient.java:90)
	at net.filebot.web.TVMazeClient.fetchSeriesData(TVMazeClient.java:114)
	at net.filebot.web.AbstractEpisodeListProvider.getSeriesData(AbstractEpisodeListProvider.java:73)
	at net.filebot.web.AbstractEpisodeListProvider.getEpisodeList(AbstractEpisodeListProvider.java:44)
	at net.filebot.ui.rename.EpisodeListMatcher$2.call(EpisodeListMatcher.java:147)
	at net.filebot.ui.rename.EpisodeListMatcher$2.call(EpisodeListMatcher.java:136)
	... 4 more

Apr 06, 2016 12:35:49 AM net.filebot.web.AbstractCachedResource get
WARNING: java.io.IOException: Server returned HTTP response code: 522 for URL: http://thetvdb.com/api/GetSeries.php?seriesname=castle+2009&language=en
Apr 06, 2016 12:36:57 AM net.filebot.web.AbstractCachedResource get
WARNING: java.io.IOException: Server returned HTTP response code: 504 for URL: http://thetvdb.com/api/GetSeries.php?seriesname=blindspot&language=en
Apr 06, 2016 12:37:46 AM net.filebot.web.AbstractCachedResource get
WARNING: java.io.IOException: Server returned HTTP response code: 522 for URL: http://thetvdb.com/api/GetSeries.php?seriesname=lucifer&language=en
Apr 06, 2016 12:39:40 AM net.filebot.web.AbstractCachedResource get
WARNING: java.net.SocketTimeoutException: Read timed out
User avatar
rednoah
The Source
Posts: 22976
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Filebot won't launch

Post by rednoah »

1.
None of these log entries is recent, so I guess if it's crashing now, it's crashing before filebot is even started.


2.
Have you tried (4.) yet? If it's crashing on startup then there should be console output.
:idea: Please read the FAQ and How to Request Help.
rksj2005
Posts: 8
Joined: 05 May 2016, 17:14

Re: Filebot won't launch [OS X 10.8.5]

Post by rksj2005 »

Okay - some progress - tried 3) - made no difference.

Then as you suggested tried no 4) and after quite a pause it launched perfectly and I even renamed a few things etc - all working perfectly - but here's the thing - I quit the app and tried just launching normally using the icon and it failed to launch exactly as before!

Went back and tried no 4) again through the console and it launched again!

So at least I can get it running now - but do you have a fix now for how to get it to launch normally from the icon?

Thanks for your help!
User avatar
rednoah
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Posts: 22976
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Filebot won't launch [OS X 10.8.5]

Post by rednoah »

At that point I have no idea, because it seems to be crashing while OS X does something. My code starts with FileBotAppLauncher so if OS X somehow fails before executing that, then I have no control over that.

I reckon it has something to do with 10.8.5 which I'm sure has lots of old bugs that have since been fixed. This might be an issue that you want to ask Apple support about. Maybe they screwed something up in the MAS again.

If it's really a MAS problem more than a FileBot problem, then you could try the manual install method and see if that works:
viewtopic.php?f=4&t=2049
:idea: Please read the FAQ and How to Request Help.
User avatar
rednoah
The Source
Posts: 22976
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Filebot won't launch [OS X 10.8.5]

Post by rednoah »

Have you found a solution?

If it crashes on startup, then the OS X system logs should contain some error messages:

Code: Select all

/Applications/Utilities/Console.app
:idea: Please read the FAQ and How to Request Help.
rksj2005
Posts: 8
Joined: 05 May 2016, 17:14

Re: Filebot won't launch [OS X 10.8.5]

Post by rksj2005 »

Hi, just to update you and allow you to close out the post - since it was working fine running the applauncher script - I just used it that way for a while - I have since now updated to 10.10.5 Yosemite and of course Filebot works perfectly now.

Many thanks for an excellent app!
Shane
User avatar
rednoah
The Source
Posts: 22976
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Filebot won't launch [OS X 10.8.5]

Post by rednoah »

Alright, maybe there's really some issue on some older 10.8.5 configurations. Thanks for the update and solution.
:idea: Please read the FAQ and How to Request Help.
Telecart
Posts: 4
Joined: 22 May 2016, 22:16

Re: Filebot won't launch [OS X 10.8.5]

Post by Telecart »

Just to note for others, Filebot works great on my El Capitan machine, but crashes on launch on my 10.8.3 mac mini

This is the console entry I see

Code: Select all

5/22/16 8:32:04.492 PM com.apple.launchd.peruser.502[138]: ([0x0-0x70e70e].net.filebot.FileBot[89499]) Exited with code: 255

(I'm also having problems installing the cask version but that's not related to the above - ultimately, sounds like you need Yosemite at least to run Filebot)
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