TVDB and Anime

Support for macOS users
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bradywang
Posts: 2
Joined: 12 May 2016, 23:55

TVDB and Anime

Post by bradywang »

when I try to run an Anime title through the TVDB database it spins the wheel in the right pain for about 20-30 seconds and then stops and does nothing tell i close and reopen filebot but every thing else i have tried still works. This started on may 5 after the last app store update
MacBook Pro (13-inch, Early 2011)
2.3 GHz Intel Core i5
16 GB 1600 MHz DDR3
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rednoah
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Posts: 22986
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: TVDB and Anime

Post by rednoah »

1.
Please give me an example for a filename that doesn't work.

2.
FileBot does not and cannot differentiate between "TV Shows" and "Anime" when using TheTVDB. So this isn't the issue. What do the logs say?

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/Users/<USERNAME>/Library/Containers/net.filebot.FileBot/Data/Library/Application Support/User Data/
:idea: Please read the FAQ and How to Request Help.
bradywang
Posts: 2
Joined: 12 May 2016, 23:55

Re: TVDB and Anime

Post by bradywang »

When i opend the log file thee was nothing newer the may 6

May 05, 2016 10:10:53 PM net.filebot.Main initializeCache
WARNING: App version (r3567) does not match cache version (r3930): reset cache
May 06, 2016 1:08:57 AM net.filebot.Main initializeCache
WARNING: App version (r3567) does not match cache version (r3930): reset cache
May 06, 2016 11:40:24 AM net.filebot.Main initializeCache
WARNING: App version (r3567) does not match cache version (r3930): reset cache
May 06, 2016 2:20:07 PM net.filebot.Main initializeCache
WARNING: App version (r3567) does not match cache version (r3930): reset cache
May 06, 2016 2:26:31 PM net.filebot.Main initializeCache
WARNING: App version (r3028) does not match cache version (r3930): reset cache
May 06, 2016 9:39:29 PM net.filebot.Main initializeCache
WARNING: App version (r3028) does not match cache version (r3930): reset cache

Deleted the net.filebot.FileBot directory and every thing works fine now. I did try a few difrent versiosn of filebot from the time machine backup
MacBook Pro (13-inch, Early 2011)
2.3 GHz Intel Core i5
16 GB 1600 MHz DDR3
User avatar
rednoah
The Source
Posts: 22986
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: TVDB and Anime

Post by rednoah »

Nothing out of the ordinary in the logs. A simple clear cache probably would have solved the problem. Maybe the TheTVDB API at issues at the time.
:idea: Please read the FAQ and How to Request Help.
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