Won't launch after update via app store

rksj2005 · Post by **rksj2005** » 21 Nov 2016, 21:14

Hi just keep getting the following crash report after just updating to 4.7.5:

Process:               filebot.launcher [4383]
Path:                  /Applications/FileBot.app/Contents/MacOS/filebot.launcher
Identifier:            net.filebot.FileBot
Version:               4.7.5 (4562)
App Item ID:           905384638
App External ID:       819718134
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           filebot.launcher [4383]
User ID:               501

Date/Time:             2016-11-21 21:09:49.553 +0000
OS Version:            Mac OS X 10.10.5 (14F2009)
Report Version:        11
Anonymous UUID:        B43791F3-28F9-71A9-32C8-06584D446482

PLease help - I love this app!
S

Post by **rednoah** » 21 Nov 2016, 21:38

Please open /Applications/Utilities/Console.app and then search for process:filebot.launcher and see if you can find any crash logs. Try starting FileBot while looking at the logs and see what happens.

The crash log that OS X will give you if an application crashes should be a lot more detailed than what you posted. It'll look like this and contain information about all threads and stacktraces.

rksj2005 · Post by **rksj2005** » 21 Nov 2016, 22:02

HI I found several crash reports: I've copied one of them to here:

Code: Select all

Process:               filebot.launcher [4423]
Path:                  /Applications/FileBot.app/Contents/MacOS/filebot.launcher
Identifier:            net.filebot.FileBot
Version:               4.7.5 (4562)
App Item ID:           905384638
App External ID:       819718134
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           filebot.launcher [4423]
User ID:               501

Date/Time:             2016-11-21 21:13:18.725 +0000
OS Version:            Mac OS X 10.10.5 (14F2009)
Report Version:        11
Anonymous UUID:        B43791F3-28F9-71A9-32C8-06584D446482


Time Awake Since Boot: 1400000 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000

Application Specific Information:
Sandbox creation failed: Unable to get bundle identifier for container ID net.filebot.FileBot: (null)

Application Specific Signatures:
Unable to get bundle identifier for container ID net.filebot.FileBot: (null)

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_secinit.dylib       	0x00007fff93d6e179 _libsecinit_setup_secinitd_client + 1533
1   libsystem_secinit.dylib       	0x00007fff93d6db1a _libsecinit_initialize_once + 13
2   libdispatch.dylib             	0x00007fff895bde73 _dispatch_client_callout + 8
3   libdispatch.dylib             	0x00007fff895bdd86 dispatch_once_f + 117
4   libSystem.B.dylib             	0x00007fff8e780a9a libSystem_initializer + 131
5   dyld                          	0x00007fff66f6fd4b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265
6   dyld                          	0x00007fff66f6fed8 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
7   dyld                          	0x00007fff66f6c8d1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305
8   dyld                          	0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
9   dyld                          	0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
10  dyld                          	0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
11  dyld                          	0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
12  dyld                          	0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
13  dyld                          	0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
14  dyld                          	0x00007fff66f6c758 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138
15  dyld                          	0x00007fff66f6c9c9 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75
16  dyld                          	0x00007fff66f5f245 dyld::initializeMainExecutable() + 187
17  dyld                          	0x00007fff66f62b29 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2429
18  dyld                          	0x00007fff66f5e276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 512
19  dyld                          	0x00007fff66f5e036 _dyld_start + 54

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000065  rbx: 0x00007fff52e0ba90  rcx: 0x0500cec1ab7b5f70  rdx: 0x00007fff52e0b388
  rdi: 0x0000000000000000  rsi: 0x00007fb91b803500  rbp: 0x00007fff52e0c310  rsp: 0x00007fff52e0ba70
   r8: 0x0000000000000000   r9: 0x00007fff930b4d60  r10: 0x00007fff93d6e885  r11: 0x00007fff52e0baa9
  r12: 0x000060800019db50  r13: 0x00007fb91b8034b4  r14: 0x00007fb91b8034b4  r15: 0x00007fb91b803538
  rip: 0x00007fff93d6e179  rfl: 0x0000000000010202  cr2: 0x00007fff7a0981b8
  
Logical CPU:     0
Error Code:      0x00000000
Trap Number:     6


Binary Images:
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    0x7fff66f5d000 -     0x7fff66f9392f  dyld (353.2.4) <708E385E-50C6-32A3-983C-42E97BEE4346> /usr/lib/dyld
    0x7fff88603000 -     0x7fff88608fff  com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff88609000 -     0x7fff8860cff7  libdyld.dylib (353.2.4) <224F35C5-6E35-3EC4-A97C-80949CE444E7> /usr/lib/system/libdyld.dylib
    0x7fff8860d000 -     0x7fff8860dfff  libOpenScriptingUtil.dylib (162.2) <D6A2216D-ADB2-3F24-AD30-F6D00829F545> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff8860e000 -     0x7fff88628ff7  com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff886e5000 -     0x7fff88702ffb  libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
    0x7fff887bb000 -     0x7fff887c4ff3  com.apple.CommonAuth (4.0 - 2.0) <9A484EE6-0003-3AB1-AE4F-AA543BBBF53F> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff88802000 -     0x7fff88809fff  com.apple.NetFS (6.0 - 4.0) <C263C8F8-F284-3101-AC82-A97A81716063> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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    0x7fff888ab000 -     0x7fff888d6fff  libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
    0x7fff888f0000 -     0x7fff888fffff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff88904000 -     0x7fff8890bff7  libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
    0x7fff8890c000 -     0x7fff88912fff  com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
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    0x7fff892eb000 -     0x7fff89318fff  com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff89329000 -     0x7fff89442ffb  com.apple.CoreText (454.11 - 454.11) <7E5228C8-8657-3B6C-B3A4-98B79A3041EA> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
    0x7fff8944b000 -     0x7fff8953dff7  libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
    0x7fff8953e000 -     0x7fff8958ffff  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <8E6AE326-9F3E-3182-BD9E-FDF561211E2E> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff8959d000 -     0x7fff895b4ff7  libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
    0x7fff895bc000 -     0x7fff895e6ff7  libdispatch.dylib (442.50.1) <A61E703C-784A-3698-B513-75DD12AAD6DC> /usr/lib/system/libdispatch.dylib
    0x7fff8966c000 -     0x7fff89694fff  libxpc.dylib (559.40.1) <5C829202-962E-3744-8B50-00D38CC88E84> /usr/lib/system/libxpc.dylib
    0x7fff896a0000 -     0x7fff896a8ff3  com.apple.CoreServices.FSEvents (1210.20.1 - 1210.20.1) <84F79D3E-7B5E-3C93-8479-35794A3F125E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents
    0x7fff896a9000 -     0x7fff896b2ff7  libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
    0x7fff8a2af000 -     0x7fff8a2bafff  libcommonCrypto.dylib (60061.30.1) <E789748D-F9A7-3CFF-B317-90DF348B1E95> /usr/lib/system/libcommonCrypto.dylib
    0x7fff8a2bb000 -     0x7fff8a2ccfff  libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
    0x7fff8a3b7000 -     0x7fff8a4c6ff3  com.apple.desktopservices (1.9.3 - 1.9.3) <FEE11342-5BC4-37A7-8169-DA48BE17B9C9> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
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    0x7fff8a50e000 -     0x7fff8a536fff  libsystem_info.dylib (459.40.1) <2E16C4B3-A327-3957-9C41-143911979A1E> /usr/lib/system/libsystem_info.dylib
    0x7fff8a5b5000 -     0x7fff8a7af46f  libobjc.A.dylib (647) <759E155D-BC42-3D4E-869B-6F57D477177C> /usr/lib/libobjc.A.dylib
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    0x7fff8ad93000 -     0x7fff8ad94fff  liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
    0x7fff8ad95000 -     0x7fff8b09aff3  com.apple.HIToolbox (2.1.1 - 758.7) <B1188DED-5E71-3AB4-9E57-67F84C116ECE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7fff8b0a0000 -     0x7fff8b0a0fff  com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <B92888D0-ED3F-3430-8F3A-6E56FD16C5F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff8b0cc000 -     0x7fff8b0ccfff  com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff8b0cd000 -     0x7fff8b210fff  libsqlite3.dylib (168.2) <BCB1F77E-2484-3EC4-A1D5-1AE90A407A23> /usr/lib/libsqlite3.dylib
    0x7fff8b271000 -     0x7fff8b2dfff3  com.apple.Heimdal (4.0 - 2.0) <8D1667CF-D454-3E07-A58E-E15591B5A95E> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x7fff8b2e0000 -     0x7fff8b2edff7  com.apple.SpeechRecognitionCore (2.1.2 - 2.1.2) <551322E2-C1E4-3378-A218-F362985E3E3C> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore
    0x7fff8b2fb000 -     0x7fff8b36fffb  com.apple.securityfoundation (6.0 - 55126) <344401F5-4016-3AEB-BFDC-CE8E5546D39F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
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    0x7fff8b698000 -     0x7fff8b698fff  com.apple.Accelerate (1.10 - Accelerate 1.10) <F1B96A61-7E4B-31BD-A35B-BA7EF1F16EF4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff8b71b000 -     0x7fff8b735ff7  liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
    0x7fff8b805000 -     0x7fff8bb36fff  com.apple.Foundation (6.9 - 1154) <49EE64E1-9F53-35D1-A481-2EFE2789B254> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff8bbfc000 -     0x7fff8bc9be27  com.apple.AppleJPEG (1.0 - 1) <6627DDD9-A8FE-3968-B23A-B6A29AA3919A> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
    0x7fff8bfd4000 -     0x7fff8bfe1ff7  libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
    0x7fff8bfe2000 -     0x7fff8c049ffb  com.apple.datadetectorscore (6.0 - 396.1.2) <E5A147AE-66B5-3D31-A2E0-D3FAB8417E1F> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
    0x7fff8c149000 -     0x7fff8c18fff7  libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
    0x7fff8c190000 -     0x7fff8c190fff  com.apple.CoreServices (62 - 62) <C69DA8A7-B536-34BF-A93F-1C170E2C6D58> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff8c191000 -     0x7fff8c4c4ff7  libmecabra.dylib (666.7) <0ED8AE5E-7A5B-34A6-A2EE-2B852E60E1E2> /usr/lib/libmecabra.dylib
    0x7fff8c8af000 -     0x7fff8c8b1fff  libRadiance.dylib (1247) <362E86E1-A6C2-3B0D-94BF-D1C864E618A7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff8c8b2000 -     0x7fff8c8bafff  libsystem_dnssd.dylib (576.50.2) <9EC5AF92-D0D2-3BDE-92B6-D3730D3865C8> /usr/lib/system/libsystem_dnssd.dylib
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    0x7fff8ca32000 -     0x7fff8ca4dfff  com.apple.AppleVPAFramework (1.4.5 - 1.4.5) <B21714FD-3F2E-36D8-996E-EC74676F933F> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
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    0x7fff8cc39000 -     0x7fff8cc39fff  com.apple.audio.units.AudioUnit (1.12 - 1.12) <E5335492-7EFE-31EA-BE72-4A9CEE68D58E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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    0x7fff8d4eb000 -     0x7fff8d505ff7  libextension.dylib (55.2) <3BB019CA-199A-36AC-AA22-14B562138545> /usr/lib/libextension.dylib
    0x7fff8d506000 -     0x7fff8d643fff  com.apple.ImageIO.framework (3.3.0 - 1247) <B5EAE608-E1F2-3B8F-ACE2-D756AC0DB698> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x7fff8d676000 -     0x7fff8d67bff7  libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
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    0x7fff8f36b000 -     0x7fff8f79bfff  com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
    0x7fff8f904000 -     0x7fff8f91aff7  libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
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    0x7fff8f96e000 -     0x7fff8fa31ff7  libvMisc.dylib (516) <21497A28-8DCB-3EB8-BDAC-93C93382B0AA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x7fff8fa32000 -     0x7fff8fa34fff  libsystem_sandbox.dylib (358.20.5) <3F5E973F-C702-31AC-97BC-05F5C195683C> /usr/lib/system/libsystem_sandbox.dylib
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    0x7fff97d9a000 -     0x7fff981edfc7  com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x7fff981ee000 -     0x7fff98229fff  com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x7fff98262000 -     0x7fff98288fff  com.apple.ChunkingLibrary (2.1 - 163.6) <29D4CB95-42EF-34C6-8182-BDB6F7BB1E79> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 798276
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=173.3M resident=189.1M(109%) swapped_out_or_unallocated=16777216.0T(10151244333056%)
Writable regions: Total=30.5M written=324K(1%) resident=484K(2%) swapped_out=0K(0%) unallocated=30.0M(98%)
 
REGION TYPE                      VIRTUAL
===========                      =======
Kernel Alloc Once                     4K
MALLOC                             22.2M
MALLOC (admin)                       16K
STACK GUARD                        56.0M
Stack                              8192K
VM_ALLOCATE                           8K
__DATA                             13.6M
__IMAGE                             528K
__LINKEDIT                         71.0M
__TEXT                            102.3M
__UNICODE                           552K
shared memory                         4K
===========                      =======
TOTAL                             274.3M

Post by **rednoah** » 21 Nov 2016, 22:24

1.
The Apple sandbox crashes before it's even executing any of my code, so not much I can do. Please report the bug to Apple.

2.
Have you tried deleting the app and then installing it again?

rksj2005 · Post by **rksj2005** » 21 Nov 2016, 22:52

Hi how do I report it to apple?

and I've tried 2. delete and reinstall and just got the same console report below:

Code: Select all

Process:               filebot.launcher [5001]
Path:                  /Applications/FileBot.app/Contents/MacOS/filebot.launcher
Identifier:            net.filebot.FileBot
Version:               4.7.5 (4562)
App Item ID:           905384638
App External ID:       819718134
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           filebot.launcher [5001]
User ID:               501

Date/Time:             2016-11-21 22:50:18.033 +0000
OS Version:            Mac OS X 10.10.5 (14F2009)
Report Version:        11
Anonymous UUID:        B43791F3-28F9-71A9-32C8-06584D446482


Time Awake Since Boot: 1500000 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000

Application Specific Information:
Sandbox creation failed: Unable to get bundle identifier for container ID net.filebot.FileBot: (null)

Application Specific Signatures:
Unable to get bundle identifier for container ID net.filebot.FileBot: (null)

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_secinit.dylib       	0x00007fff93d6e179 _libsecinit_setup_secinitd_client + 1533
1   libsystem_secinit.dylib       	0x00007fff93d6db1a _libsecinit_initialize_once + 13
2   libdispatch.dylib             	0x00007fff895bde73 _dispatch_client_callout + 8
3   libdispatch.dylib             	0x00007fff895bdd86 dispatch_once_f + 117
4   libSystem.B.dylib             	0x00007fff8e780a9a libSystem_initializer + 131
5   dyld                          	0x00007fff6b776d4b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265
6   dyld                          	0x00007fff6b776ed8 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
7   dyld                          	0x00007fff6b7738d1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305
8   dyld                          	0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
9   dyld                          	0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
10  dyld                          	0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
11  dyld                          	0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
12  dyld                          	0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
13  dyld                          	0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
14  dyld                          	0x00007fff6b773758 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138
15  dyld                          	0x00007fff6b7739c9 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75
16  dyld                          	0x00007fff6b766245 dyld::initializeMainExecutable() + 187
17  dyld                          	0x00007fff6b769b29 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2429
18  dyld                          	0x00007fff6b765276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 512
19  dyld                          	0x00007fff6b765036 _dyld_start + 54

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000065  rbx: 0x00007fff59239a90  rcx: 0x200009c654ce2407  rdx: 0x00007fff59239388
  rdi: 0x0000000000000000  rsi: 0x00007ff879001900  rbp: 0x00007fff5923a310  rsp: 0x00007fff59239a70
   r8: 0x0000000000000000   r9: 0x00007fff930b4d60  r10: 0x00007fff93d6e885  r11: 0x00007fff59239aa9
  r12: 0x0000608000195540  r13: 0x00007ff8790018b4  r14: 0x00007ff8790018b4  r15: 0x00007ff879001938
  rip: 0x00007fff93d6e179  rfl: 0x0000000000010202  cr2: 0x00007fff7a0981b8
  
Logical CPU:     0
Error Code:      0x00000000
Trap Number:     6


Binary Images:
       0x1069c3000 -        0x1069c8fff +net.filebot.FileBot (4.7.5 - 4562) <DFA2EBDA-9534-35A0-9E7D-EFD1C836AE01> /Applications/FileBot.app/Contents/MacOS/filebot.launcher
    0x7fff6b764000 -     0x7fff6b79a92f  dyld (353.2.4) <708E385E-50C6-32A3-983C-42E97BEE4346> /usr/lib/dyld
    0x7fff88603000 -     0x7fff88608fff  com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff88609000 -     0x7fff8860cff7  libdyld.dylib (353.2.4) <224F35C5-6E35-3EC4-A97C-80949CE444E7> /usr/lib/system/libdyld.dylib
    0x7fff8860d000 -     0x7fff8860dfff  libOpenScriptingUtil.dylib (162.2) <D6A2216D-ADB2-3F24-AD30-F6D00829F545> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff8860e000 -     0x7fff88628ff7  com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff886e5000 -     0x7fff88702ffb  libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
    0x7fff887bb000 -     0x7fff887c4ff3  com.apple.CommonAuth (4.0 - 2.0) <9A484EE6-0003-3AB1-AE4F-AA543BBBF53F> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff88802000 -     0x7fff88809fff  com.apple.NetFS (6.0 - 4.0) <C263C8F8-F284-3101-AC82-A97A81716063> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff8883a000 -     0x7fff8885aff7  com.apple.MultitouchSupport.framework (264.6 - 264.6) <1539F1F6-6334-37F3-9C52-02EFFBF4835D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    0x7fff8885b000 -     0x7fff8885dfff  libsystem_configuration.dylib (699.40.2) <56F94DCE-DBDE-3615-8F07-DE6270D9F8BE> /usr/lib/system/libsystem_configuration.dylib
    0x7fff888ab000 -     0x7fff888d6fff  libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
    0x7fff888f0000 -     0x7fff888fffff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff88904000 -     0x7fff8890bff7  libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
    0x7fff8890c000 -     0x7fff88912fff  com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    0x7fff88941000 -     0x7fff88a58fe7  libvDSP.dylib (516) <DFEDB210-49D1-3803-88A2-C61DB6A45C3D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x7fff892eb000 -     0x7fff89318fff  com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff89329000 -     0x7fff89442ffb  com.apple.CoreText (454.11 - 454.11) <7E5228C8-8657-3B6C-B3A4-98B79A3041EA> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
    0x7fff8944b000 -     0x7fff8953dff7  libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
    0x7fff8953e000 -     0x7fff8958ffff  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <8E6AE326-9F3E-3182-BD9E-FDF561211E2E> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff8959d000 -     0x7fff895b4ff7  libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
    0x7fff895bc000 -     0x7fff895e6ff7  libdispatch.dylib (442.50.1) <A61E703C-784A-3698-B513-75DD12AAD6DC> /usr/lib/system/libdispatch.dylib
    0x7fff8966c000 -     0x7fff89694fff  libxpc.dylib (559.40.1) <5C829202-962E-3744-8B50-00D38CC88E84> /usr/lib/system/libxpc.dylib
    0x7fff896a0000 -     0x7fff896a8ff3  com.apple.CoreServices.FSEvents (1210.20.1 - 1210.20.1) <84F79D3E-7B5E-3C93-8479-35794A3F125E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents
    0x7fff896a9000 -     0x7fff896b2ff7  libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
    0x7fff8a2af000 -     0x7fff8a2bafff  libcommonCrypto.dylib (60061.30.1) <E789748D-F9A7-3CFF-B317-90DF348B1E95> /usr/lib/system/libcommonCrypto.dylib
    0x7fff8a2bb000 -     0x7fff8a2ccfff  libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
    0x7fff8a3b7000 -     0x7fff8a4c6ff3  com.apple.desktopservices (1.9.3 - 1.9.3) <FEE11342-5BC4-37A7-8169-DA48BE17B9C9> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x7fff8a4c7000 -     0x7fff8a50dff7  libFontRegistry.dylib (134.1) <CE41D8C2-BEED-345C-BC4F-3775CC06C672> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff8a50e000 -     0x7fff8a536fff  libsystem_info.dylib (459.40.1) <2E16C4B3-A327-3957-9C41-143911979A1E> /usr/lib/system/libsystem_info.dylib
    0x7fff8a5b5000 -     0x7fff8a7af46f  libobjc.A.dylib (647) <759E155D-BC42-3D4E-869B-6F57D477177C> /usr/lib/libobjc.A.dylib
    0x7fff8a7b0000 -     0x7fff8a822fff  com.apple.framework.IOKit (2.0.2 - 1050.20.2) <09C0518C-90DF-3FC3-96D6-34D35F72C8EF> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff8ad4d000 -     0x7fff8ad87ffb  com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
    0x7fff8ad93000 -     0x7fff8ad94fff  liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
    0x7fff8ad95000 -     0x7fff8b09aff3  com.apple.HIToolbox (2.1.1 - 758.7) <B1188DED-5E71-3AB4-9E57-67F84C116ECE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7fff8b0a0000 -     0x7fff8b0a0fff  com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <B92888D0-ED3F-3430-8F3A-6E56FD16C5F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff8b0cc000 -     0x7fff8b0ccfff  com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff8b0cd000 -     0x7fff8b210fff  libsqlite3.dylib (168.2) <BCB1F77E-2484-3EC4-A1D5-1AE90A407A23> /usr/lib/libsqlite3.dylib
    0x7fff8b271000 -     0x7fff8b2dfff3  com.apple.Heimdal (4.0 - 2.0) <8D1667CF-D454-3E07-A58E-E15591B5A95E> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x7fff8b2e0000 -     0x7fff8b2edff7  com.apple.SpeechRecognitionCore (2.1.2 - 2.1.2) <551322E2-C1E4-3378-A218-F362985E3E3C> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore
    0x7fff8b2fb000 -     0x7fff8b36fffb  com.apple.securityfoundation (6.0 - 55126) <344401F5-4016-3AEB-BFDC-CE8E5546D39F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x7fff8b60e000 -     0x7fff8b697ff7  com.apple.CoreSymbolication (3.1 - 57020.2) <FDAF88F6-7D11-37BC-B758-4B835FA657BA> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
    0x7fff8b698000 -     0x7fff8b698fff  com.apple.Accelerate (1.10 - Accelerate 1.10) <F1B96A61-7E4B-31BD-A35B-BA7EF1F16EF4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff8b71b000 -     0x7fff8b735ff7  liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
    0x7fff8b805000 -     0x7fff8bb36fff  com.apple.Foundation (6.9 - 1154) <49EE64E1-9F53-35D1-A481-2EFE2789B254> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff8bbfc000 -     0x7fff8bc9be27  com.apple.AppleJPEG (1.0 - 1) <6627DDD9-A8FE-3968-B23A-B6A29AA3919A> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
    0x7fff8bfd4000 -     0x7fff8bfe1ff7  libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
    0x7fff8bfe2000 -     0x7fff8c049ffb  com.apple.datadetectorscore (6.0 - 396.1.2) <E5A147AE-66B5-3D31-A2E0-D3FAB8417E1F> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
    0x7fff8c149000 -     0x7fff8c18fff7  libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
    0x7fff8c190000 -     0x7fff8c190fff  com.apple.CoreServices (62 - 62) <C69DA8A7-B536-34BF-A93F-1C170E2C6D58> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff8c191000 -     0x7fff8c4c4ff7  libmecabra.dylib (666.7) <0ED8AE5E-7A5B-34A6-A2EE-2B852E60E1E2> /usr/lib/libmecabra.dylib
    0x7fff8c8af000 -     0x7fff8c8b1fff  libRadiance.dylib (1247) <362E86E1-A6C2-3B0D-94BF-D1C864E618A7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff8c8b2000 -     0x7fff8c8bafff  libsystem_dnssd.dylib (576.50.2) <9EC5AF92-D0D2-3BDE-92B6-D3730D3865C8> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff8c9c5000 -     0x7fff8c9cbff7  libsystem_networkextension.dylib (167.40.3) <BA58B30B-8377-3B0A-8AE3-4F84021D9D4E> /usr/lib/system/libsystem_networkextension.dylib
    0x7fff8c9cc000 -     0x7fff8ca1bff7  com.apple.opencl (2.4.2 - 2.4.2) <590504FA-E5D2-37C2-91A7-09F5F039F971> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x7fff8ca32000 -     0x7fff8ca4dfff  com.apple.AppleVPAFramework (1.4.5 - 1.4.5) <B21714FD-3F2E-36D8-996E-EC74676F933F> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
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    0x7fff8cc39000 -     0x7fff8cc39fff  com.apple.audio.units.AudioUnit (1.12 - 1.12) <E5335492-7EFE-31EA-BE72-4A9CEE68D58E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff8cc3a000 -     0x7fff8d49dff7  com.apple.CoreGraphics (1.600.0 - 788.3.5) <34FAF33F-4160-39F9-9060-401D317A1067> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x7fff8d4eb000 -     0x7fff8d505ff7  libextension.dylib (55.2) <3BB019CA-199A-36AC-AA22-14B562138545> /usr/lib/libextension.dylib
    0x7fff8d506000 -     0x7fff8d643fff  com.apple.ImageIO.framework (3.3.0 - 1247) <B5EAE608-E1F2-3B8F-ACE2-D756AC0DB698> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x7fff8d676000 -     0x7fff8d67bff7  libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
    0x7fff8e77f000 -     0x7fff8e780ff3  libSystem.B.dylib (1213) <4B24B5BE-45F2-355A-9A35-D438A516D140> /usr/lib/libSystem.B.dylib
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    0x7fff975fd000 -     0x7fff9787cff7  com.apple.CoreData (111 - 526.3) <5A27E0D8-5E5A-335B-B3F6-2601C7B976FA> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x7fff97897000 -     0x7fff978bbff7  com.apple.Sharing (328.17 - 328.17) <AD5E243A-B79F-3D7B-800B-A2C99A1CFEF1> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
    0x7fff978bc000 -     0x7fff978ddfff  com.apple.framework.Apple80211 (10.3 - 1030.71.6) <C0A17391-5C8B-34B1-BD46-8D644AB57DE0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x7fff97906000 -     0x7fff9790cfff  libsystem_trace.dylib (72.20.1) <840F5301-B55A-3078-90B9-FEFFD6CD741A> /usr/lib/system/libsystem_trace.dylib
    0x7fff97968000 -     0x7fff9797bff7  com.apple.CoreBluetooth (1.0 - 1) <8D7BA9BA-EB36-307A-9119-0B3D9732C953> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
    0x7fff97a0e000 -     0x7fff97ab0fff  com.apple.Bluetooth (4.3.6 - 4.3.6f4) <D9286207-FC6A-36B7-A10D-830F6B1A2E8F> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x7fff97d75000 -     0x7fff97d83ff7  com.apple.opengl (11.1.6 - 11.1.6) <DB9F2798-F31F-335E-90A9-992C3AA7ECA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff97d9a000 -     0x7fff981edfc7  com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x7fff981ee000 -     0x7fff98229fff  com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x7fff98262000 -     0x7fff98288fff  com.apple.ChunkingLibrary (2.1 - 163.6) <29D4CB95-42EF-34C6-8182-BDB6F7BB1E79> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 801497
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=173.3M resident=188.9M(109%) swapped_out_or_unallocated=16777216.0T(10151244333056%)
Writable regions: Total=32.5M written=324K(1%) resident=476K(1%) swapped_out=0K(0%) unallocated=32.0M(99%)
 
REGION TYPE                      VIRTUAL
===========                      =======
Kernel Alloc Once                     4K
MALLOC                             24.2M
MALLOC (admin)                       16K
STACK GUARD                        56.0M
Stack                              8192K
VM_ALLOCATE                           8K
__DATA                             13.6M
__IMAGE                             528K
__LINKEDIT                         71.0M
__TEXT                            102.3M
__UNICODE                           552K
shared memory                         4K
===========                      =======
TOTAL                             276.3M

Is there anyway to roll the update back - as it was working perfectly before?
S

Post by **rednoah** » 21 Nov 2016, 23:20

how do I report it to apple?

I don't know. They don't exactly make contacting them easy. If you Google around you might find a way.

there anyway to roll the update back

Since they have all the builds, it's technically possible, but since Apple doesn't care about the MAS much these days I don't know if there's a rollback feature.

rksj2005 · Post by **rksj2005** » 22 Nov 2016, 14:24

Hi - I've ended up restoring 4.7.2 from time machine backup and it works perfectly. I would formally, as a paying user suggest to you that your update of 4.7.5 crashes and therefore does not work on my very normal OSX 10.10.5 installation on my iMac. Can I just say again - I LOVE your app and think it is worth every penny - I just want you to take notice of my experiences with this most recent update and perhaps it's something you could fix or address going forward. Have other users reported any similar issues?
S

Post by **rednoah** » 22 Nov 2016, 14:37

It seems to crash on your 10.8.5 and 10.10.5 so it's probably something odd on your system (we'll never found out what exactly though) that causes the Apple sandbox to crash. Unfortunately I can't do anything about this because it's crashing in Apples code before my code is even touched.

Unless you have confirmed this to be an issue on multiple 10.10.5 machines I reckon that it's a very isolated (albeit annoying, binary-compatibility hasn't been an issue for decades outside MAS) issue.

EDIT: Does FileBot Subtitles also crash on startup?

Post by **rednoah** » 26 Nov 2016, 05:00

There's a few things we could try, but since I can't reproduce this problem myself, I really need active feedback otherwise there's just nothing I can do about it.

tomyam · Post by **tomyam** » 28 Nov 2016, 04:56

os x 10.10.5
running 4.7.2 brew same time but no luck with 4.7.5 here

Post by **rednoah** » 28 Nov 2016, 09:12

Does FileBot Subtitles also crash on startup?

tomyam · Post by **tomyam** » 28 Nov 2016, 09:47

weird. i have no problem with my other imac 10.10.5

tomyam · Post by **tomyam** » 28 Nov 2016, 10:07

no problem with FileBot Subtitles

rednoah wrote:Does FileBot Subtitles also crash on startup?

Post by **rednoah** » 28 Nov 2016, 11:36

Well, that's definitely screwed up then, because the *.launcher in both packages is exactly the same binary and the only thing that's different is that Apple does some magic code signing after I submit a working app...

MadeFromMetal · Post by **MadeFromMetal** » 04 Dec 2016, 04:58

Just submitting a +1 to this problem. 4.7.2 was working fine. Just updated to 4.7.5 and I'm getting the same error message. On 10.10.5, no problem with Filebot Subtitles.

Post by **rednoah** » 04 Dec 2016, 15:00

Are you willing to help with trying a series of test releases to see if any of them fix the problem?

MadeFromMetal · Post by **MadeFromMetal** » 04 Dec 2016, 18:23

Sure! What do you need from me?

Post by **rednoah** » 05 Dec 2016, 13:49

I have uploaded a new build of FileBot Subtitles. Please try that on your older Mac OS and see if it works. Make sure to delete existing FileBot Subtitles installs beforehand.

@see viewtopic.php?t=3350

MadeFromMetal · Post by **MadeFromMetal** » 06 Dec 2016, 00:53

Uninstalled FIlebot Subtitles and installed the new one (Filebot Subtitles 4.7.5 - 4637) from the link you provided and it runs just fine.

Update: So I right clicked Filebot in Applications, then Show Package Contents > Java > Filebot_4.7.5.jar and the Java applet works great. It's just when trying to open Filebot regularly that It crashes. Hope this helps.

Post by **rednoah** » 06 Dec 2016, 08:55

Yes, so Apple is breaking my launcher binary when they codesign it... I guess I'll just do another submission and see if it works this time around.

The jar is just a file, that is executed with the Java runtime you have installed on your system. It's very different from starting the app via the app bundle.

Post by **rednoah** » 03 Jan 2017, 05:22

Does 4.7.7 work for everyone? Still crashing on launch?

jgalanter · Post by **jgalanter** » 15 Feb 2017, 15:23

I am still unable to launch Filebot 4.7.7 on my OSX 10.12.3 machine - Just deleted and re-downloaded from the App store and it fails to launch
-----

Code: Select all

Path:                  /Applications/FileBot.app/Contents/MacOS/filebot.launcher
Identifier:            net.filebot.FileBot
Version:               4.7.7 (4678)
App Item ID:           905384638
App External ID:       820397246
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           filebot.launcher [1332]
User ID:               501

Date/Time:             2017-02-15 10:22:51.693 -0500
OS Version:            Mac OS X 10.12.3 (16D32)
Report Version:        12
Anonymous UUID:        765EF06D-FE90-DE8F-560D-AC71077C0D27


Time Awake Since Boot: 1700 seconds

System Integrity Protection: enabled

Crashed Thread:        31  Java: QuantumRenderer-0

Exception Type:        EXC_BAD_ACCESS (SIGABRT)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00007450e341bec0
Exception Note:        EXC_CORPSE_NOTIFY

jgalanter · Post by **jgalanter** » 15 Feb 2017, 15:25

Also fails from command line:

Code: Select all

filebot
WARNING: GL pipe is running in software mode (Renderer ID=0x1020400)
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x00007fff97791b5d, pid=1203, tid=0x000000000000e103
#
# JRE version: Java(TM) SE Runtime Environment (8.0_121-b13) (build 1.8.0_121-b13)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.121-b13 mixed mode bsd-amd64 compressed oops)
# Problematic frame:
# C  [libobjc.A.dylib+0x6b5d]  objc_msgSend+0x1d
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /Users/jason/hs_err_pid1203.log
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
/usr/local/bin/filebot: line 24:  1203 Abort trap: 6           /usr/libexec/java_home --failfast --version "1.8+" --exec java -Dunixfs=false -DuseExtendedFileAttributes=true -DuseCreationDate=false -Djava.net.useSystemProxies=true -Dapple.awt.UIElement=true -Djna.nounpack=true -Dapplication.deployment=app -Djna.library.path="$APP_ROOT/Contents/MacOS" -Djava.library.path="$APP_ROOT/Contents/MacOS" -Dnet.filebot.AcoustID.fpcalc="$APP_ROOT/Contents/MacOS/fpcalc" $JAVA_OPTS -jar "$APP_ROOT"/Contents/Java/*.jar "$@"

Post by **rednoah** » 15 Feb 2017, 19:53

1.
Please run filebot -script fn:sysinfo and post the output.

2.
What hardware configuration do you have? MacBook Pro? Which model? With graphics switching?

jgalanter · Post by **jgalanter** » 16 Feb 2017, 00:41

Running on a Mac Pro Late 2013
------

Code: Select all

filebot -script fn:sysinfo
FileBot 4.7.7 (r4678)
JNA Native: 4.0.1
MediaInfo: 0.7.88
7-Zip-JBinding: 9.20
Chromaprint: 1.1.0
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2017-02-10 (r480)
Groovy: 2.4.7
JRE: Java(TM) SE Runtime Environment 1.8.0_121
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 2 Core / 2 GB Max Memory / 279 MB Used Memory
OS: Mac OS X (x86_64)
Package: APP
Data: /Users/jason/.filebot
uname: Darwin k9.local 16.4.0 Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64 x86_64
Done ヾ(＠⌒ー⌒＠)ノ

Won't launch after update via app store

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