Page 1 of 1

Filebot crashes on launch. Crash thread: 32 Java: QuantumRenderer-0

Posted: 07 Jul 2017, 13:19
by jmacmichael
Installed from Mac AppStore, OS X Sierra. Worked flawlessly for a year.
Crash thread: 32 Java: QuantumRenderer-0
Updated Java installation
Removed and reinstalled from AppStore

The apple crash log is here https://pastebin.com/qy1BbDxY

Re: Filebot crashes on launch. Crash thread: 32 Java: QuantumRenderer-0

Posted: 07 Jul 2017, 13:36
by jmacmichael
As additional information, the Java Control Panel reports:
Java 8, Update 131
Image

However, the Command Line reports Java runtime not present.
Image

Re: Filebot crashes on launch. Crash thread: 32 Java: QuantumRenderer-0

Posted: 07 Jul 2017, 13:41
by rednoah
That is very strange. Did Apple update and break something recently? I'll have a look at the logs you posted.


:idea: The App Store version of FileBot is fully self-contained and does not use or require Java installed on your system, so you won't be able to break or fix anything by installing or uninstalling Java.



EDIT:

You're using macOS 10.12.4 which is slightly outdated. Not sure if it'll help, but updating to the latest minor version might help.

Re: Filebot crashes on launch. Crash thread: 32 Java: QuantumRenderer-0

Posted: 09 Jul 2017, 13:37
by jmacmichael
Noah
Thank you for the update. I deleted the Appstore version and installed from Cask. It ran the first time with no issues. The second time it crashed again. Here is the CLI output.

Code: Select all

==============================
Hackintosh:~ johnmac$ filebot
WARNING: GL pipe is running in software mode (Renderer ID=0x1020400)
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x00007fffe0a9c01d, pid=875, tid=0x000000000000e703
#
# JRE version: Java(TM) SE Runtime Environment (8.0_131-b11) (build 1.8.0_131-b11)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.131-b11 mixed mode bsd-amd64 compressed oops)
# Problematic frame:
# C  [libobjc.A.dylib+0x701d]  objc_msgSend+0x1d
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /Users/johnmac/hs_err_pid875.log
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
/usr/local/bin/filebot: line 24:   875 Abort trap: 6           /usr/libexec/java_home --failfast --version "1.8+" --exec java -Dunixfs=false -DuseExtendedFileAttributes=true -DuseCreationDate=false -Djava.net.useSystemProxies=true -Dapple.awt.UIElement=true -Djna.nounpack=true -Dapplication.deployment=app -Djna.library.path="$APP_ROOT/Contents/MacOS" -Djava.library.path="$APP_ROOT/Contents/MacOS" -Dnet.filebot.AcoustID.fpcalc="$APP_ROOT/Contents/MacOS/fpcalc" $JAVA_OPTS -jar "$APP_ROOT"/Contents/Java/*.jar "[email protected]"

Re: Filebot crashes on launch. Crash thread: 32 Java: QuantumRenderer-0

Posted: 09 Jul 2017, 14:53
by rednoah
Hackintosh? Does that mean you're running macOS on non-standard hardware? That might explain why graphics acceleration is crashing the process.

Re: Filebot crashes on launch. Crash thread: 32 Java: QuantumRenderer-0

Posted: 10 Jul 2017, 17:35
by jmacmichael
Noah
I am running this on my hackintosh (and non-standard hardware). I am not using any gpu acceleration (that I know of) as it is a headless server.

Re: Filebot crashes on launch. Crash thread: 32 Java: QuantumRenderer-0

Posted: 10 Jul 2017, 17:43
by rednoah
Well, that would explain why the GUI is crashing. Not much I can do about that unfortunately, because it's something that Apple would have to fix in their code.

On Windows, turning of Direct3D acceleration for Java Swing is sometimes necessary to make it work with remote desktop. Maybe a similar solution will work for your configuration.