Unlocked folder state is not remembered

Support for Mac OS X users and the Mac App Store package
Post Reply
Tournicoti
Posts: 1
Joined: 10 Jul 2017, 06:32

Unlocked folder state is not remembered

Post by Tournicoti » 10 Jul 2017, 06:43

MacOS 10.11.6, Filebot 4.7.11

Long time user I've noticed for about a week that Filebot asks me to "Drop 'em to Unlock" the same folder after each start of my computer.

I had to unlock folder only once, but since last week I have to unlock them repeatedly. I tried to uninstall and reinstall Filebot without success.

Any clue?

Thanks in advance.

User avatar
rednoah
The Source
Posts: 12153
Joined: 16 Nov 2011, 08:59
Location: Taipei
Contact:

Re: Unlocked folder state is not remembered

Post by rednoah » 10 Jul 2017, 08:57

I can't seem to reproduce the issue you describe with 10.12.5. Using the latest version of macOS is probably worth a try.

Also, make sure that you don't have any kind of "cleaner" software running that deletes application data. Because FileBot will store it's secure bookmark codes in the application preferences.
For example, if you were to delete ~/Library/Containers/net.filebot.FileBot then that would result in the issue you describe.
My (very excellent) support depends on Windows Store and Mac App Store sales and PayPal donations. Paying users, donors and everyone who contributes to FileBot in one way or another will get the very best support.

Image

Please read the FAQ and How to Request Help. Donate if you'd like some extra developer love. :ugeek:

Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests