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Can't update to 4.8.5 on Synology NAS

Posted: 09 Apr 2019, 13:34
by CrowleyAJ
I tried to update Filebot on my Synology from version 4.8.2 to 4.8.5, but it fails because it says the package has been published by an unknown publisher.
It is a Synology DS213, running DSM 6.2.1-23824 Update 6. I'd like to provide more details, but I'm not sure where to look.

Verbatim error message in german:
Paket-Zentrum
Aktualisierung von "FileBot" fehlgeschlagen. Dieses Paket wurde von einem unbekannten Herausgeber veröffentlicht.

Any suggestions, what I can do?

Re: Can't update to 4.8.5 on Synology NAS

Posted: 09 Apr 2019, 13:58
by rednoah
There's a setting where you can enable non-Synology packages.

Re: Can't update to 4.8.5 on Synology NAS

Posted: 09 Apr 2019, 14:12
by CrowleyAJ
Ok, thank you. I set the trust level to "any publisher" and the update went through. Afterwards I set the trust level back to "Synology and trusted publishers".
Does that mean FileBot is not a trusted publisher anymore or is this an one-off issue?

Re: Can't update to 4.8.5 on Synology NAS

Posted: 09 Apr 2019, 16:40
by rednoah
I don't know. By adding the repository source, you're also adding the repository public key, i.e. adding a trusted publisher, and packages are then signed accordingly, making it possible for Synology to verify that the package has been signed with the known public key, i.e. is from trusted publisher.

Maybe a DSM update purged the known public keys. You could try removing both filebot and the filebot repository, and then starting from scratch, to see if it works with "Synology and trusted publishers" out of the box then.