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Artwork stopped downloading
Posted: 06 Aug 2019, 11:37
by mikejandreau
I've been running an amc script for years at this point and it's always worked flawlessly. Last night, I noticed a few new shows I'd downloaded didn't have artwork in Plex, so I set out to manually update them this morning. When I run the script to fetch artwork, Filebot just comes back as done, but doesn't fetch any artwork, even for shows it already has (Younger, for example, has artwork, so I know it's out there in the database somewhere. The other 3 shows I tried are new to me)
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/usr/local/bin/filebot -script fn:amc --output "$CONFIG_OUTPUT" --action move --conflict skip -non-strict --log-file amc.log --def clean=y unsorted=y music=y artwork=y excludeList=".excludes" ut_dir="$ARG_PATH" ut_kind="multi" ut_title="$ARG_NAME" ut_label="$ARG_LABEL"
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Pennyworth:Tacoma FD Alfred$ filebot -script fn:artwork.tvdb
Done ヾ(@⌒ー⌒@)ノ
Pennyworth:Tacoma FD Alfred$ cd ../Smallville/
Pennyworth:Smallville Alfred$ filebot -script fn:artwork.tvdb
Done ヾ(@⌒ー⌒@)ノ
Pennyworth:Smallville Alfred$ cd ../Younger/
Pennyworth:Younger Alfred$ filebot -script fn:artwork.tvdb
Done ヾ(@⌒ー⌒@)ノ
Pennyworth:Younger Alfred$ cd ../Barry/
Pennyworth:Barry Alfred$ filebot -script fn:artwork.tvdb
Done ヾ(@⌒ー⌒@)ノ
Is something broken somewhere? How should I troubleshoot this?
Re: Artwork stopped downloading
Posted: 06 Aug 2019, 19:56
by mikejandreau
Weird, it just started working on its own when I ran it again from the CLI.
Must have been something up at TVDb's end in the API.
Re: Artwork stopped downloading
Posted: 07 Aug 2019, 07:50
by rednoah
Yes. TheTVDB is rolling out a new backend, and it seems things have gone wrong somewhere when connecting the current API to the new backend. Please allow them a few days to making things running smoothly again.
EDIT:
Unrelated shameless self-promotion for my newly released
(and not quite production ready) Plex Scanners & Plug-ins:
[PLEX] FileBot Xattr Metadata Scanners & Plug-ins
Re: Artwork stopped downloading
Posted: 21 Aug 2019, 12:00
by rouggy
I am having same issue and for the past few weeks no artwork is being downloaded from AMC...
Any news about this ?
Running from CLI does not help but the script artwork.tvdb works fine anyway i would prefer that AMC download the artwork as it did in the past.
Re: Artwork stopped downloading
Posted: 21 Aug 2019, 12:34
by rednoah
What does the amc script output say?
What does the sysinfo script output say?
Please read
How to Request Help.
Re: Artwork stopped downloading
Posted: 22 Aug 2019, 04:23
by rouggy
Hello these are the outputs:
let me know if this is what you need.
The command line is:
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filebot -script fn:amc "/mnt/Download/finished" --output "/mnt/Multimedia" -no-xattr --log-file "/tmp/amc.log" --action move --conflict override --def exec="curl 'http://localhost:8081/api/****?cmd=show.refresh&tvdbid={info.id}'" @/home/rouggy/Scripts/FileBot/args.txt
Args.txt
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plex=192.168.1.14:********
pushbullet=o.*****
storeReport=y
extras=y
artwork=y
unsorted=y
music=y
clean=y
seriesFormat=Series/{n}/{'Season '+s}/{n.upperInitial().space('.').replaceAll(/[,]+/)}.{s00e00}.{t.upperInitial().space('.').replaceAll(/[,]+/)}{'.'+vf.match(/720[pP]|1080[pP]/)}{".$source"}{".$vc"}-{group.upper()}/{n.upperInitial().space('.').replaceAll(/[,]+/)}.{s00e00}.{t.$
movieFormat={fn =~ /3D/ ? '3D Movies' : fn =~ /2160/ ? '4K Movies' : fn =~ /4K/ ? '4K Movies' : 'Movies'}/{folder.name =~ /finished/ ? fn.space('.') : folder.name.space('.')}/{folder.name =~ /finished/ ? fn.space('.') : folder.name.space('.')}
musicFormat=Music/{n}/{album} ({y})/{pi.pad(2)+'-'}{t}
Thanks for your time and help
Re: Artwork stopped downloading
Posted: 22 Aug 2019, 10:28
by rednoah
No idea. Works for me.
Here's what I did:
Create sample file:
Run amc script with artwork enabled:
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filebot -script fn:amc Firefly.1x01.mkv --def artwork=y --def minFileSize=0
Run script [fn:amc] at [Thu Aug 22 17:23:43 ICT 2019]
Parameter: artwork = y
Parameter: minFileSize = 0
Argument[0]: Firefly.1x01.mkv
Input: Firefly.1x01.mkv
Group: [Series:firefly] => [Firefly.1x01.mkv]
Rename episodes using [TheTVDB]
Auto-detected query: [Firefly]
Fetching episode data for [Firefly]
[MOVE] from [Firefly.1x01.mkv] to [TV Shows/Firefly/Season 01/Firefly - S01E01 - The Train Job.mkv]
Processed 1 files
Fetching series artwork for [Firefly / Season 1] to [TV Shows/Firefly/Season 01]
Generate Series NFO: Firefly [78874]
Fetching TV Shows/Firefly/poster.jpg => [poster/680x1000, en, 7.5, https://thetvdb.com/banners/posters/78874-2.jpg]
Fetching TV Shows/Firefly/banner.jpg => [series/graphical, en, 8.7, https://thetvdb.com/banners/graphical/78874-g3.jpg]
Fetching TV Shows/Firefly/fanart.jpg => [fanart/graphical/1920x1080, en, 8.0, https://thetvdb.com/banners/fanart/original/78874-2.jpg]
Fetching TV Shows/Firefly/Season 01/poster.jpg => [season/1, en, 6.1, https://thetvdb.com/banners/seasons/78874-1-2.jpg]
Resource not found: https://api.thetvdb.com/series/78874/images/query?keyType=seasonwide
Banner not found: TV Shows/Firefly/Season 01/banner.jpg / seasonwide:seasonwide
Fetching TV Shows/Firefly/clearart.png => [hdclearart, en, 5.0, https://assets.fanart.tv/fanart/tv/78874/hdclearart/firefly-514555447ca03.png]
Fetching TV Shows/Firefly/logo.png => [hdtvlogo, en, 9.0, https://assets.fanart.tv/fanart/tv/78874/hdtvlogo/firefly-50f883a9e9a4a.png]
Fetching TV Shows/Firefly/landscape.jpg => [tvthumb, en, 5.0, https://assets.fanart.tv/fanart/tv/78874/tvthumb/firefly-50392afed15d2.jpg]
Fetching TV Shows/Firefly/Season 01/landscape.jpg => [seasonthumb/1, en, 3.0, https://assets.fanart.tv/fanart/tv/78874/seasonthumb/firefly-57c3cb6144732.jpg]
Done ヾ(@⌒ー⌒@)ノ
Check output structure:
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tree .
└── TV\ Shows
└── Firefly
├── Season\ 01
│ ├── Firefly\ -\ S01E01\ -\ The\ Train\ Job.mkv
│ ├── folder.jpg
│ ├── landscape.jpg
│ └── poster.jpg
├── banner.jpg
├── clearart.png
├── fanart.jpg
├── folder.jpg
├── landscape.jpg
├── logo.png
├── poster.jpg
└── tvshow.nfo
3 directories, 12 files
Check version:
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filebot -version
FileBot 4.8.5 (r6224)
Use this example and confirm that it fundamentally works, and then use trial & error to figure out what's different in your call.
EDIT:
Might have to do with xattr being disabled. Enable xattr and see if that makes a difference:
viewtopic.php?t=324
If your output filesystem does not support xattr, then you can still configure FileBot to use .xattr folders and files to store metadata.
Re: Artwork stopped downloading
Posted: 22 Aug 2019, 11:11
by rouggy
Thank you so much for the time you spend. I am almost home and will do the testing.
Reverting shortly
Re: Artwork stopped downloading
Posted: 22 Aug 2019, 12:07
by rouggy
Ok i have tried your example it works.
I removed the no-xattr parameter and it started downloading the artwork again.
I did setup the .xattr folders as you advised !
Thank you so much for your help