License Error: Banned due to abuse

Running FileBot from the console, Groovy / FileBot scripting, shell scripts, etc
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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 27 Jun 2019, 02:43

PX4420907 has been unbanned, so you can run a few tests and fix your setup.

:!: Note that you need to fix your setup on your end, as described in this thread, as to not get auto-banned again right away.
:idea: Please read the FAQ and How to Request Help.

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 03 Jul 2019, 14:36

Code: Select all

P6354964   31519 activations between 06-04 and 06-29
P4060954   13830 activations between 06-06 and 07-01
P7015608    3737 activations between 06-06 and 07-01
P7783954     923 activations between 06-14 and 07-03
P4125242     782 activations between 06-22 and 06-29
P8461367     635 activations between 06-30 and 07-02
PX5853842    182 activations between 06-04 and 06-26
P7609080      93 activations between 06-07 and 06-22
P6332261      47 activations between 06-11 and 06-29
P3986568      45 activations between 06-03 and 07-03
P7073986      43 activations between 06-13 and 07-02
:idea: Please read the FAQ and How to Request Help.

biguntroll
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Re: License Error: Banned due to abuse

Post by biguntroll » 04 Jul 2019, 02:41

Can you please unban - P6332261. I believe Belvedere was causing the issue.

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 04 Jul 2019, 03:15

P6332261 has been unbanned.
:idea: Please read the FAQ and How to Request Help.

jono
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Re: License Error: Banned due to abuse

Post by jono » 04 Jul 2019, 07:18

Hello, please can you unban P8461367. My docker container was configured to activate the license on start which I have now changed to do so only if unactivated. Thanks.

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 04 Jul 2019, 08:11

P8461367 has been unbanned. Please keep an eye on the logs to make sure things are working correctly.

The official docker images can serve as inspiration:
https://hub.docker.com/r/rednoah/filebot/
:idea: Please read the FAQ and How to Request Help.

forcedk
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Re: License Error: Banned due to abuse

Post by forcedk » 04 Jul 2019, 14:55

Can u Uban : P7609080

Been testing alot of setups finaly got then one wokring for me...

CaptainEpix
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Re: License Error: Banned due to abuse

Post by CaptainEpix » 04 Jul 2019, 18:15

Just making a post so I can send a PM. Also had this happen to me, not sure why.

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 04 Jul 2019, 19:09

Unbanned P7609080
:idea: Please read the FAQ and How to Request Help.

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Re: License Error: Banned due to abuse

Post by rednoah » 04 Jul 2019, 19:10

CaptainEpix wrote:
04 Jul 2019, 18:15
Just making a post so I can send a PM. Also had this happen to me, not sure why.
The OP explains in detail what's not working correctly (i.e. application state is lost) and likely culprits. It's gonna be something along those lines.

:arrow: viewtopic.php?f=4&t=9594

You have more than 10000 license activations accounting for more license activations than almost all other users combined, so something is definitely off. :lol:

Please find a fix the problem first. And then I can re-activate your license.
:idea: Please read the FAQ and How to Request Help.

zatuz
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Re: License Error: Banned due to abuse

Post by zatuz » 07 Jul 2019, 17:39

Hi good day,
Trying ti use the licence p6354963
They mention that is bloqued,
I didnt know that can ve bloqued until instart yo read this hereb,
I use filebot whit Docker (jlesrage/filebot), whit the Google cloud as aprendizage metod.
I have problem whit the vps almacenament trying to solve it i unmount the containers
I guess if can that make the problem
PD can somebody giveme a link to learn how to use the filebot licence?
#################################################################################333
No soy tan bueno en ingles espero y me puedan apoyar tanto con la licencia que en unos meses se me vence,
hola muy buen día,
disculpen intentando usar la licencia P6354964
me menciona que esta bloqueada, no sabia que se podía llegar a bloquear
asta que empece a leer sobre el problema aquí, utilizo filebot mediante docker (jlesage/filebot)
con los vps de google cloud como método de aprendizaje.
ase poco tuve problemas con el almacenamiento en el vps, para intentar solucionarlo montaba y desmontaba los contenedores
nose si eso llego a afectar
PD, me podrían decir o dar algún link para aprender bien sobre como funciona la licencia con filebot

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 08 Jul 2019, 02:14

:!: Your license has been activated 31527 times. 2-3 times would be normal.

e.g.

Code: Select all

06-29 08:08:44	P6354964	US
06-29 08:08:57	P6354964	US
06-29 08:09:10	P6354964	US
06-29 08:09:23	P6354964	US
06-29 08:09:37	P6354964	US
06-29 08:09:50	P6354964	US
06-29 08:10:04	P6354964	US
06-29 08:10:17	P6354964	US
06-29 08:10:30	P6354964	US
06-29 08:10:43	P6354964	US
06-29 08:10:56	P6354964	US
06-29 08:11:09	P6354964	US
06-29 08:11:23	P6354964	US
06-29 08:11:35	P6354964	US
06-29 08:11:49	P6354964	US
06-29 08:12:02	P6354964	US
06-29 08:12:20	P6354964	US
06-29 08:12:33	P6354964	US
06-29 08:12:46	P6354964	US
06-29 08:12:59	P6354964	US
You'll need to fix the issue on your end, as described in this post:
viewtopic.php?f=4&t=9594

If your docker container is stateless, then it's gonna be as if FileBot is running for the first time every time, which leads to heavy abuse of online resources since it effectively disables all local caching:
https://hub.docker.com/r/rednoah/filebot/

Once you have identified and fixed the issue, then I can unban your license.
:idea: Please read the FAQ and How to Request Help.

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 08 Jul 2019, 13:18

Chris wrote: Hi, I'm not sure why this is happening. I just tried clearing the filebot cache, so hopefully that will help. I'm running filebot with cron every half hour with the command (below) command, but I'm not seeing it doing anything at the link you provided that seems like it would cause this issue.

Code: Select all

0,30 * * * * filebot -script fn:amc --output "/media/datahaus/Video" --action move --conflict skip -non-strict "/home/ubuntu/Downloads/deluge/completed" --log-file amc.log --def seriesFormat="/media/datahaus/Video/TV/{plex.tail}" movieFormat="/media/datahaus/Video/Movies/{plex.name}" unsorted=y music=y artwork=y exludeList=amcExclude.txt -no-xattr
Note that clearing the cache will not solve the problem. The problem is the cache being clear before each and every run, as if FileBot is running for the first time, every time.

The FileBot application data folder / cache is empty every time filebot is called, but why that happens in your particular setup, only you can figure out. A likely reason is that cron doesn't work the way you think it does.

Ask yourself:
* What user is calling cron tasks?
* Where is the user home for these cron tasks?
* Perhaps cron is set to use a temporary user home that is not persisted after the cron job is done?

:idea: You'll want your tasks to be called with your user, and not as root.
:idea: You'll want $HOME to point at your user home, and not / or /root or whatever it may be.

Please read (6.) on how you can verify yourself if it's working correctly or not:
viewtopic.php?f=4&t=9594#p40629

:?: Please share with us your findings, so that we can add possible cron related issues to the list.
:idea: Please read the FAQ and How to Request Help.

zatuz
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Re: License Error: Banned due to abuse

Post by zatuz » 12 Jul 2019, 07:11

rednoah wrote:
08 Jul 2019, 02:14
:!: Your license has been activated 31527 times. 2-3 times would be normal.

Once you have identified and fixed the issue, then I can unban your license.
I hope I’ve already solved the problem,
as I am using a Method that is used in the project cloudbox, to install Docker and that works with format btrfs,
could me please unlock the license P6354964 to be able to use filebot, and in turn be able to know if the previous problem was solved
thank you for your time
PD: I use google translator to translate, since I am bad with english
###############################################################################
PD: uso google traductor para traducir ya que soy malo con el ingles XD
Espero haber resuelto ya el problema,
ya que estoy usando un método que se usa en el proyecto cloudbox, para instalar Docker y que funciona con el formato btrfs,
¿podría desbloquear la licencia p6354963 para poder utilizar filebot, y a su vez, saber si se resolvió el problema anterior?
Gracias por tu tiempo
Last edited by zatuz on 13 Jul 2019, 04:42, edited 1 time in total.

zatuz
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Re: License Error: Banned due to abuse

Post by zatuz » 12 Jul 2019, 07:13

the container uses the "config" folder where the cache folder is located,
my configuration
filebot
Image: jlesage / filebot
container_name: filebot
restart: always
volumes:
- "$ {APPS_DATA} / filebot: / config: rw"
I think I'm going to change:
restart: always >> restart: unless it stops

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 12 Jul 2019, 14:25

P6354964 has already been unbanned.

Please keep an eye on the log as explained in (6.) to ensure things are working correctly:
viewtopic.php?f=4&t=9594
:idea: Please read the FAQ and How to Request Help.

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 16 Jul 2019, 12:52

Running FileBot on a machine with no disk space does not work, it may appear to work, but it will work badly with caching effectively disabled:

Code: Select all

Activate License P7015608
Jul 14, 2019 4:51:04 AM net.sf.ehcache.store.disk.DiskStorageFactory$DiskWriteTask call
SEVERE: Disk Write of P7015608 failed: 
java.io.IOException: No space left on device
    at java.io.RandomAccessFile.writeBytes(Native Method)
    at java.io.RandomAccessFile.write(RandomAccessFile.java:525)
    at net.sf.ehcache.store.disk.DiskStorageFactory.write(DiskStorageFactory.java:393)
    at net.sf.ehcache.store.disk.DiskStorageFactory$DiskWriteTask.call(DiskStorageFactory.java:477)
    at net.sf.ehcache.store.disk.DiskStorageFactory$PersistentDiskWriteTask.call(DiskStorageFactory.java:1071)

P7015608 wrote:
16 Jul 2019, 12:48
the no space left on device errors are because filebot license gets banned and doesn't work. So my setup is getting stopped because filebot doesn't rename files
In the past, before knowing that filebot has a paid version, I was using the free one. Which used to work great.
However I wanted to support your work and this awesome program
Note that this is not about the license, the license abuse is just a symptom, that tells us caching is disabled, which means instead of downloading ~10 MB per month (like everyone else) you are downloading 10 MB * 5.000 times per month, which costs me an extra 50 GB of traffic per month / 600 GB per year.

I'm sorry to inconvenience you to fix your setup, but a single user demanding 5.000 times more network resources than an average user, is not acceptable, regardless of whether or not FileBot is free or paid software.
:idea: Please read the FAQ and How to Request Help.

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