License Error: Banned due to abuse

Running FileBot from the console, Groovy / FileBot scripting, shell scripts, etc
Maxim84
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Joined: 27 Feb 2019, 05:27

Re: License Error: Banned due to abuse

Post by Maxim84 » 27 Feb 2019, 05:36

Hello,
I was banned using basically the Windows application.... No scripts.... I don't see how to manage the activation of my license....
Please reactivate license P4436750

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 27 Feb 2019, 06:27

P4436750 has been activated 150+ times from many different countries on many different operating systems, and has thus been flagged by the automated license activation system.

Most likely, you have either shared your license, or your license has been stolen and then shared on the internet.

:?: Did you purchase your license directly from this website?

:?: Did you share your license with someone on the internet, or did someone share the license with you on the internet?
:idea: Please read the FAQ and How to Request Help.

ElmoOxygen
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Joined: 28 Feb 2019, 03:46

Re: License Error: Banned due to abuse

Post by ElmoOxygen » 28 Feb 2019, 03:56

I've also been banned. I'm running in docker and didn't have /data setup, so that's been fixed now.
P4224859

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 28 Feb 2019, 04:16

P4224859 has been reinstated.
:idea: Please read the FAQ and How to Request Help.

ElmoOxygen
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Joined: 28 Feb 2019, 03:46

Re: License Error: Banned due to abuse

Post by ElmoOxygen » 28 Feb 2019, 04:17

Thanks!

Maxim84
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Re: License Error: Banned due to abuse

Post by Maxim84 » 02 Mar 2019, 04:08

Hello
I didn't share my license P4436750 with anyone.
Yes, I bought my license directly on the site.
It is installed on a single PC under WIN X but I use ExpressVPN which can explain the different countries.

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 02 Mar 2019, 04:51

Maxim84 wrote:
02 Mar 2019, 04:08
It is installed on a single PC under WIN X but I use ExpressVPN which can explain the different countries.
P4436750 is being used for Windows, macOS, Arch Linux, Debian Linux and Synology NAS platform packages:

Code: Select all

AUR DEB DOCKER MSI PKG SPK TAR ZIP

:!: Your license has been shared and copied, either on purpose or accidentally, and so it has been banned. Please PM me for details and further steps.
:idea: Please read the FAQ and How to Request Help.

markisios
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Joined: 17 Mar 2019, 16:00

Re: License Error: Banned due to abuse

Post by markisios » 17 Mar 2019, 17:04

Hello, I'm on the list: P5762479

Can you help me out?

My script runs hourly on the same configuration since day one (September 2018) and I recently found out that it is banned. I've changed it to once per day if that was the matter. I cannot understand the conflict. Thanks in advance.

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 17 Mar 2019, 19:13

Please check the list of things not to do, and see if you're doing something along those lines:
viewtopic.php?f=4&t=9594

Running FileBot once per day or every second doesn't matter, as long as you don't delete the application data folder in between runs.

:arrow: Once you've identified and fixed the problem, I can re-instate your license number.
:idea: Please read the FAQ and How to Request Help.

aalive
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Joined: 22 Feb 2019, 02:24

Re: License Error: Banned due to abuse

Post by aalive » 23 Apr 2019, 13:25

Hi I just found my license is banned due to use clear cache function every two hours. I cannot send PM to you since I have no activity on this board. How can I request to unban my license?

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 23 Apr 2019, 13:37

P7060103 has been unbanned. Just run filebot --license FileBot_License_P7060103.psm (ideally with the latest FileBot 4.8.5) once again and it should work again.
:idea: Please read the FAQ and How to Request Help.

aalive
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Joined: 22 Feb 2019, 02:24

Re: License Error: Banned due to abuse

Post by aalive » 24 Apr 2019, 12:00

rednoah wrote:
23 Apr 2019, 13:37
P7060103 has been unbanned. Just run filebot --license FileBot_License_P7060103.psm (ideally with the latest FileBot 4.8.5) once again and it should work again.
Upgrade to 4.8.5 and the license reactivated successfully. Thanks a lot!

plexbox
Posts: 5
Joined: 13 May 2019, 11:16

Re: License Error: Banned due to abuse

Post by plexbox » 13 May 2019, 11:18

Code: Select all

P4241619 receiving LicenseError: Banned due to abuse
Filebot is called by cronjob every 5 minutes, but I've been running it this way for months. I've activated the license perhaps 6 times over the past year as I rebuild the system.

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 13 May 2019, 11:31

:!: The logs show 100+ license activations in the last 30 days.

You will find a log entry such as this for each license activation:

Code: Select all

Activate License P4241619
If you see this log message for every single run, then you're doing something wrong, probably something akin to what's outlined here:
viewtopic.php?f=4&t=9594


:arrow: Please fix the underlying problem on your end so I can re-enable your license on my end.
:idea: Please read the FAQ and How to Request Help.

plexbox
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Re: License Error: Banned due to abuse

Post by plexbox » 13 May 2019, 11:38

Okay I'm looking into it

But this is how I'm calling filebot and I'm not seeing any red flags

Code: Select all

filebot -script fn:amc --output /media/plexdrive --action move -non-strict /media/plexdrive/unsorted/ --log-file /media/plexdrive/amc.log --def excludeList=/media/plexdrive/amc.txt exec="chmod -R 777 '{output}/'" clean=y

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 13 May 2019, 11:41

The command is fine. The problem is unrelated to FileBot itself, and cannot be fixed by making changes to FileBot or filebot calls. So I can't help you fix the problem, but I can give you tips to maybe figure it out.

If your license has been banned, that that would indicate that the application data folder is deleted before or after each run:

Code: Select all

DATA: /home/<user>/snap/filebot/24/data
:!: Since you're using cron, the application context (e.g. user, home, etc) is likely completely different, and not the same as running commands in your own shell.

:!: If you're running snap within cron, unexpected things might happen. Regardless, FileBot requires its application data folder to be persistent, and not deleted before or after each run.
:idea: Please read the FAQ and How to Request Help.

plexbox
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Joined: 13 May 2019, 11:16

Re: License Error: Banned due to abuse

Post by plexbox » 13 May 2019, 11:42

Got it, thanks for the advice.

I see these activation attempts started April 19.

Will post back once I have more info.

Thanks

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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 13 May 2019, 11:47

I've just reinstated P4241619 so you can play with it and see what's going on. Just keep a watch out for these Activate License log messages and make sure they don't appear for each successive run.
:idea: Please read the FAQ and How to Request Help.

plexbox
Posts: 5
Joined: 13 May 2019, 11:16

Re: License Error: Banned due to abuse

Post by plexbox » 13 May 2019, 11:48

Thanks,

I've had a play with the application directory permissions. Will monitor.

Thanks for the prompt replies, much appreciated.

plexbox
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Joined: 13 May 2019, 11:16

Re: License Error: Banned due to abuse

Post by plexbox » 13 May 2019, 12:05

Seems to be fixed now, no more 'Activate License' messages.

For anyone else who runs into similar issue all I did was give the /home/<user>/snap/filebot/ directory WRX permissions for all users.

Wouldn't advise it if you're security conscious but for my purposes it's fine.

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rednoah
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Auto-Ban List of June

Post by rednoah » 13 Jun 2019, 10:14

Code: Select all

P5548530    4042 activations between 05-16 and 05-31
PX4417147   1272 activations between 05-14 and 05-30
P7015608    1214 activations between 05-14 and 06-10
PX5853842    183 activations between 05-22 and 06-11
PX4420907    117 activations between 05-22 and 05-31
P3986568      88 activations between 05-16 and 06-11
PX7096420     40 activations between 05-14 and 06-12
P6992216      37 activations between 05-14 and 06-11
P4093665      33 activations between 05-14 and 06-13
P4322897      25 activations between 05-15 and 06-10
:idea: Please read the FAQ and How to Request Help.

DubstepNinja
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Joined: 30 Mar 2016, 19:16

Re: License Error: Banned due to abuse

Post by DubstepNinja » 26 Jun 2019, 11:53

Hi I'm on the last list PX5853842
not sure why My script is calling so many activations, I can post it here?
I'm running it in a freenas jail
application data is a persistent location
I was running it on a dedicated server which is now gone.

Code: Select all

# to run use - screen -DmS filebot /home/dubstepninja/.filebot/autosort.sh

while true; do
echo "filebot Tv start less than 7 days"
/media/filebot/filebot.sh  -script fn:amc --output "/media/Tv" "/media/UnsortedTv" --log-file "/media/filebot/amc1.log" --action copy --conflict override -non-strict --def music=y artwork=y --def clean=y --def unsorted=y --def 
excludeList="/media/filebot/amc.txt" seriesFormat="/media/Tv/{n}/Season {s}/{s00e00} - {t}"
echo "Filebot tv complete"
echo "filebot Movie start"
/media/filebot/filebot.sh  -script fn:amc --output "/media/Movie" "/media/UnsortedMovie" --log-file "/media/filebot/amc.log" --action copy --conflict override -non-strict --def music=y artwork=y --def clean=y --def unsorted=y --def excludeList="/media/filebot/amc.txt"
echo "Filebot Movies complete"
#echo "Start edit amc for Xxx"
#/home/dubstepninja/.config/.filebot/filebot.sh -script fn:amc "/home/dubstepninja/Media/XXX" --output "/home/dubstepninja/Sync/Xxx/Movies" --def excludeList=/home/dubstepninja/Sync/Xxx/Xxx.txt --def unsorted=y --def ut_label=other --def clean=y
#echo "unrar Xxx Complete" 
find /home/dubstepninja/Sync/ -name .message -exec rm -f {} \;
echo "found and removed all '.message' from /sync/" 
echo "deleting empty folders"
find /home/dubstepninja/. -type d -empty -delete
echo "finshed deleting empty folders"
echo "sleep 500 seconds" 
sleep 500
echo "sleep 300 seconds"
sleep 300
done



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rednoah
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Re: License Error: Banned due to abuse

Post by rednoah » 26 Jun 2019, 12:22

I've unbanned PX5853842 for now so you can test and fix your setup.

Please read (6.) on how to check and confirm that your setup is working correctly:
viewtopic.php?f=4&t=9594
:idea: Please read the FAQ and How to Request Help.

DubstepNinja
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Joined: 30 Mar 2016, 19:16

Re: License Error: Banned due to abuse

Post by DubstepNinja » 26 Jun 2019, 12:23

thank you, ill keep an eye on it,

hexc
Posts: 1
Joined: 26 Jun 2019, 21:03

Re: License Error: Banned due to abuse

Post by hexc » 26 Jun 2019, 21:05

Can you please unban - PX4420907

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