Can't re-install from Windows Store

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gilzilberfeld
Posts: 5
Joined: 09 Apr 2017, 16:04

Can't re-install from Windows Store

Post by gilzilberfeld »

Hi,

Last week, after the Windows Update, filebot stopped working. After playing with it, and looking in the forum, I decided to re-install it. Unfortunately, after uninstalling, reinstalling fails with "something unexpected happened". I was expecting a general failure for many people, and waited a couple of days, but apparently it's on my end.


Anything I can try? I'd like to do that, but if not, is it possible to replace the Windows Store license with a "regular" one?
Screenshot: https://snipboard.io/5ZL3oO.jpg
Windows 10, latest updates screenshot: https://snipboard.io/7HkTIj.jpg

Thanks in advance

Gil
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rednoah
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Joined: 16 Nov 2011, 08:59
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Re: Can't re-install from Windows Store

Post by rednoah »

Have you tried logging out of the Microsoft Store and then logging in again?


Microsoft Store licenses cannot be changed or transferred:
viewtopic.php?t=6265


We can offer a temporary complimentary license though:
viewtopic.php?t=9517
:idea: Please read the FAQ and How to Request Help.
gilzilberfeld
Posts: 5
Joined: 09 Apr 2017, 16:04

Re: Can't re-install from Windows Store

Post by gilzilberfeld »

Tried that, didn't work.
I'll PM you with the complimentary license information.
Thanks
Gil
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