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Opensubtitle Login Error

Posted: 05 Nov 2020, 19:18
by fiqky
I want to search Subtitles, but every time I log in to opensubtiles via Filebot pop-up dialog box, it always says "Opesubtitle : Service Unavailable"

How can I search subtitles if I can not log in? Can anyone help? Thank You.

Re: Opensubtitle Login Error

Posted: 06 Nov 2020, 06:20
by rednoah
OpenSubtitles may sometimes not work. Try again later.

OpenSubtitles may also be blocked in some countries due to copy right issues, e.g. Denmark.

If you're using a VPN, then OpenSubtitles may have blocked your outbound IP due to abuse from another user sharing the same IP.



EDIT:

It does work for me from my location at this point in time though.

Re: Opensubtitle Login Error

Posted: 06 Nov 2020, 07:34
by fiqky
OK. That's a bit of a bummer.
But anyway, thank you so much for the fast response. I still can use internal Plex subtitle grabber, even though I have to do it manually (because now subZero not supported by the new Plex update)

Re: Opensubtitle Login Error

Posted: 14 Nov 2020, 11:06
by spikemixture
I also have had the same issue for the last few weeks on a win10 PC and a Qnap NAS

I just tried a dozen locations using PIA vpn and all returned the same result.

Where is the actual Filebot "exe" or app as I wish to add it to my firewall list and see if that helps..

Also I have no issue when I login to https://www.opensubtitles.org/en/search/subs

Re: Opensubtitle Login Error

Posted: 29 Nov 2020, 12:35
by spikemixture
I received notification of a reply but there is nothing new here!

Re: Opensubtitle Login Error

Posted: 29 Nov 2020, 12:51
by rednoah
spikemixture wrote: 29 Nov 2020, 12:35 I received notification of a reply but there is nothing new here!
Just random spam that has since been deleted.

Re: Opensubtitle Login Error

Posted: 30 Nov 2020, 06:57
by spikemixture
And no reply to my situation !

I also have had the same issue for the last few weeks on a win10 PC and a Qnap NAS
I just tried a dozen locations using PIA vpn and all returned the same result.
Where is the actual Filebot "exe" or app as I wish to add it to my firewall list and see if that helps..
Also I have no issue when I login to https://www.opensubtitles.org/en/search/subs


Below is new since loading 4.9.2
I am a paid up member of opensubtitles

Code: Select all

Testing OpenSubtitles... Server returned HTTP response code: 503 for URL: https://api.opensubtitles.org/xml-rpc
redstone.xmlrpc.XmlRpcException: The response could not be parsed.
	at redstone.xmlrpc.XmlRpcClient.handleResponse(Unknown Source)
	at redstone.xmlrpc.XmlRpcClient.endCall(Unknown Source)
	at redstone.xmlrpc.XmlRpcClient.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesXmlRpc.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.lambda$invoke$0(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.retry(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesXmlRpc.login(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient.login(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$login.call(Unknown Source)
	at Script1.run(Script1.groovy:12)
	at net.filebot.cli.ScriptShell.evaluate(Unknown Source)
	at net.filebot.cli.ScriptShell.runScript(Unknown Source)
	at net.filebot.cli.ArgumentProcessor.runScript(Unknown Source)
	at net.filebot.cli.ArgumentProcessor.run(Unknown Source)
	at net.filebot.Main.main(Unknown Source)
Caused by: java.io.IOException: Server returned HTTP response code: 503 for URL: https://api.opensubtitles.org/xml-rpc
	... 16 more

Fetch failed: Try again in 2 seconds (2 more) => redstone.xmlrpc.XmlRpcFault: Service Unavailable
Server returned HTTP response code: 503 for URL: https://api.opensubtitles.org/xml-rpc
redstone.xmlrpc.XmlRpcException: The response could not be parsed.
	at redstone.xmlrpc.XmlRpcClient.handleResponse(Unknown Source)
	at redstone.xmlrpc.XmlRpcClient.endCall(Unknown Source)
	at redstone.xmlrpc.XmlRpcClient.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesXmlRpc.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.lambda$invoke$0(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.retry(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.retry(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesXmlRpc.login(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient.login(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$login.call(Unknown Source)
	at Script1.run(Script1.groovy:12)
	at net.filebot.cli.ScriptShell.evaluate(Unknown Source)
	at net.filebot.cli.ScriptShell.runScript(Unknown Source)
	at net.filebot.cli.ArgumentProcessor.runScript(Unknown Source)
	at net.filebot.cli.ArgumentProcessor.run(Unknown Source)
	at net.filebot.Main.main(Unknown Source)
Caused by: java.io.IOException: Server returned HTTP response code: 503 for URL: https://api.opensubtitles.org/xml-rpc
	... 17 more

Fetch failed: Try again in 8 seconds (1 more) => redstone.xmlrpc.XmlRpcFault: Service Unavailable
Server returned HTTP response code: 503 for URL: https://api.opensubtitles.org/xml-rpc
redstone.xmlrpc.XmlRpcException: The response could not be parsed.
	at redstone.xmlrpc.XmlRpcClient.handleResponse(Unknown Source)
	at redstone.xmlrpc.XmlRpcClient.endCall(Unknown Source)
	at redstone.xmlrpc.XmlRpcClient.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesXmlRpc.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.lambda$invoke$0(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.retry(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.retry(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.retry(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesXmlRpc.login(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient.login(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$login.call(Unknown Source)
	at Script1.run(Script1.groovy:12)
	at net.filebot.cli.ScriptShell.evaluate(Unknown Source)
	at net.filebot.cli.ScriptShell.runScript(Unknown Source)
	at net.filebot.cli.ArgumentProcessor.runScript(Unknown Source)
	at net.filebot.cli.ArgumentProcessor.run(Unknown Source)
	at net.filebot.Main.main(Unknown Source)
Caused by: java.io.IOException: Server returned HTTP response code: 503 for URL: https://api.opensubtitles.org/xml-rpc
	... 18 more

Service Unavailable
redstone.xmlrpc.XmlRpcFault: Service Unavailable
	at net.filebot.web.OpenSubtitlesXmlRpc.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.lambda$invoke$0(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.retry(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.retry(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.retry(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$OpenSubtitlesXmlRpcWithRetryAndFloodLimit.invoke(Unknown Source)
	at net.filebot.web.OpenSubtitlesXmlRpc.login(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient.login(Unknown Source)
	at net.filebot.web.OpenSubtitlesClient$login.call(Unknown Source)
	at Script1.run(Script1.groovy:12)
	at net.filebot.cli.ScriptShell.evaluate(Unknown Source)
	at net.filebot.cli.ScriptShell.runScript(Unknown Source)
	at net.filebot.cli.ArgumentProcessor.runScript(Unknown Source)
	at net.filebot.cli.ArgumentProcessor.run(Unknown Source)
	at net.filebot.Main.main(Unknown Source)

Error (o_O)

------------------------------------------

[Process error]

🔺 Exit Code: 1

Re: Opensubtitle Login Error

Posted: 30 Nov 2020, 09:15
by rednoah
spikemixture wrote: 30 Nov 2020, 06:57 Below is new since loading 4.9.2
I am a paid up member of OpenSubtitles

Code: Select all

Server returned HTTP response code: 503 for URL: https://api.opensubtitles.org/xml-rpc
Please contact OpenSubtitles if you encounter 5xx server-side errors. There's nothing we can do on the client-side (other than retrying forever) if the server-side responds with an error.


EDIT:

If you enable full debug logging and response content logging, then you will be able to see the error response content that is sent back by the server, if any:

Code: Select all

filebot -script fn:properties --def net.filebot.logging.debug=ALL net.filebot.web.WebRequest.log.response=true

Re: Opensubtitle Login Error

Posted: 20 Jan 2022, 03:38
by rednoah