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License repeatly asked for

Posted: 15 Oct 2021, 18:42
by kenjo
I have a lifetime license and it's been working fine until today. Anytime I try to rename a file, it pops up and asks for the license. I provide my filebot psm file and it says it activated successfully and is valid until the year 2071. I go back to rename the file and it pops up asking for the license again.

However, I am seeing this problem on my MBP High Sierra OSX but it's working fine on my Big Sur imac. I'll try reinstalling filebot.

Filebot v4.9.4
OSX 10.13.6 High Sierra

Re: License repeatly asked for

Posted: 15 Oct 2021, 19:27
by kenjo
Completely removing and reinstalling seems to have fixed it....

Re: License repeatly asked for

Posted: 16 Oct 2021, 04:45
by rednoah
If there's a problem, then the log might shed light on the issue. Please read How to Request Help details.