FileBot Subtitles finds the subtitles but doesn't download

[Vilkku]

Hi everyone,

Since about a month or two ago my FileBot Subtitles doesn't download the subtitles anymore. It finds them like usual and when i hit download, instead of the green icon showing to indicate that the subtitle has been downloaded the whole line vanishes. This happens one by one until the whole column is empty as if i never even searched for the subtitles.

Im using macOS Sierra 10.12.5 beta and FileBot Subtitles 4.6.1. Im not very good with computers and i dont understand anything about scripts or commands so i hope there is a solution that doesnt involve either

Thank you very much for your help!

[rednoah]

OpenSubtitles might simply be offline sometimes. Make sure that you log in with your OpenSubtitles account.

Using the latest version of FileBot Subtitles is also highly recommended:
viewtopic.php?f=12&t=3350

[Vilkku]

When OpenSubtitles is offline the subtitles are not found at all, which wasnt the case now. However i updated the software and now it seems to work again. Thanks!