You are not authorized to use this service.

All your suggestions, requests and ideas for future development
Post Reply
radjer13
Posts: 1
Joined: 02 Jun 2018, 22:13

You are not authorized to use this service.

Post by radjer13 »

Brand new DS918+ (DSM 6.1.7-15284 64bit quad-core INTEL Celeron J3455)

Code: Select all

DSM 6.1.7-15284
I've uninstalled then re-installed your unofficial java, node v4, filebot node (which installed filebot) everything installs fine. After 2 seconds of launching the Filebot node gui I get the error message " You are not authorized to use this service." and it kicks me out of my Synology. I'm doing this remotely from work. I don't see anything strange in the filebot-node "view logs" in Package Center. The Synology Log Center doesn't show anything about kicking me out. How can I troubleshoot this? I've tried disabling firewall, DDOS protection and auto-block... i've made sure that sc-download has RW permissions to that volume.
User avatar
rednoah
The Source
Posts: 22923
Joined: 16 Nov 2011, 08:59
Location: Taipei
Contact:

Re: You are not authorized to use this service.

Post by rednoah »

Sorry, nobody has ever reported this kind of issue, so no idea.

Are you accessing DSM remotely? Or from the local network?

FileBot Node is just a little helper. I recommend using the command-line tool directly via SSH.
:idea: Please read the FAQ and How to Request Help.
Post Reply