[Problem] Filebot.exe suddenly no longer fetches data

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Brendan
Posts: 3
Joined: 17 Jun 2018, 00:25

[Problem] Filebot.exe suddenly no longer fetches data

Post by Brendan »

Hi,

I've regularly used Filebot for a while now without issue, then suddenly it will no longer fetch info. It will show loading for a while, then display an error at the top of the screen;
SocketException: Can't connect to SOCKS proxy:Connection refused: connect
I'm running Windows 10 64-bit v1803. This may be the first time using Filebot since the 1803 feature update.
No other changes have been made.. no proxy change, network etc.
C:\Program Files\FileBot> filebot -script fn:sysinfo
Fetch failed: Try again in 5 seconds (2 more) => java.net.SocketException: Can't connect to SOCKS proxy:Connection refused: connect
Fetch failed: Try again in 10 seconds (1 more) => java.net.SocketException: Can't connect to SOCKS proxy:Connection refused: connect
Fetch failed: https://app.filebot.net/scripts/m1.jar.xz
java.net.SocketException: Can't connect to SOCKS proxy:Connection refused: connect
at net.filebot.web.WebRequest.fetch(WebRequest.java:143)
at net.filebot.CachedResource.lambda$fetchIfModified$9(CachedResource.java:215)
at net.filebot.CachedResource.lambda$null$0(CachedResource.java:87)
at net.filebot.CachedResource.retry(CachedResource.java:121)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)
at net.filebot.Cache.computeIf(Cache.java:90)
at net.filebot.CachedResource.get(CachedResource.java:82)
at net.filebot.MemoizedResource.get(Resource.java:36)
at net.filebot.cli.ScriptBundle.getScript(ScriptBundle.java:32)
at net.filebot.cli.ScriptShell.runScript(ScriptShell.java:74)
at net.filebot.cli.ArgumentProcessor.runScript(ArgumentProcessor.java:119)
at net.filebot.cli.ArgumentProcessor.run(ArgumentProcessor.java:29)
at net.filebot.Main.main(Main.java:115)
Caused by: java.net.SocketException: Can't connect to SOCKS proxy:Connection refused: connect
at net.filebot.web.WebRequest.fetch(WebRequest.java:140)
... 14 more

Can't connect to SOCKS proxy:Connection refused: connect
java.net.SocketException: Can't connect to SOCKS proxy:Connection refused: connect
at net.filebot.web.WebRequest.fetch(WebRequest.java:143)
at net.filebot.CachedResource.lambda$fetchIfModified$9(CachedResource.java:215)
at net.filebot.CachedResource.lambda$null$0(CachedResource.java:87)
at net.filebot.CachedResource.retry(CachedResource.java:121)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)
at net.filebot.Cache.computeIf(Cache.java:90)
at net.filebot.CachedResource.get(CachedResource.java:82)
at net.filebot.MemoizedResource.get(Resource.java:36)
at net.filebot.cli.ScriptBundle.getScript(ScriptBundle.java:32)
at net.filebot.cli.ScriptShell.runScript(ScriptShell.java:74)
at net.filebot.cli.ArgumentProcessor.runScript(ArgumentProcessor.java:119)
at net.filebot.cli.ArgumentProcessor.run(ArgumentProcessor.java:29)
at net.filebot.Main.main(Main.java:115)
Caused by: java.net.SocketException: Can't connect to SOCKS proxy:Connection refused: connect
at net.filebot.web.WebRequest.fetch(WebRequest.java:140)
... 14 more

Failure (°_°)
PS C:\Program Files\FileBot>
Strangely (or not?) I've discovered running FileBot.jar directly, everything works as per normal, fetches, renames etc. - although the GUI is a little bit funkier
Running Filebot.exe as I always have, I simply cannot fetch data to rename files.

I've reinstalled filebot & also deleted cache/temp from appdata just incase, updated java, no change.

Any ideas? :?
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rednoah
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Posts: 22923
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: [Problem] Filebot.exe suddenly no longer fetches data

Post by rednoah »

1.
Did you set a bad system-wide SOCKS proxy in your Windows network settings?

Code: Select all

java.net.SocketException: Can't connect to SOCKS proxy:Connection refused: connect

2.
Please purchase FileBot if you can.
:idea: Please read the FAQ and How to Request Help.
Brendan
Posts: 3
Joined: 17 Jun 2018, 00:25

Re: [Problem] Filebot.exe suddenly no longer fetches data

Post by Brendan »

No I haven't set any proxy, that's makes it all the more confusing. Especially since it had been running fine for approx. 12 months & now only works when ran from FileBot.jar :|

I was actually thinking I need to update from the version I've been using for 12 months now. Any idea if an updated version would resolve this :S ?
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rednoah
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Location: Taipei
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Re: [Problem] Filebot.exe suddenly no longer fetches data

Post by rednoah »

Probably not, because the error messages says that you've set up a Windows proxy. Please send me a screenshot of your Windows proxy / SOCKS proxy settings.
:idea: Please read the FAQ and How to Request Help.
Brendan
Posts: 3
Joined: 17 Jun 2018, 00:25

Re: [Problem] Filebot.exe suddenly no longer fetches data

Post by Brendan »

I shouldn't have been so stubborn.. :| There was a proxy configured in IE, although I have no idea why or what for. I've removed it and Filebot is and now working again.

Thanks rednoah
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rednoah
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Posts: 22923
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: [Problem] Filebot.exe suddenly no longer fetches data

Post by rednoah »

Well, it says Can't connect to SOCKS proxy, so that's definitely not something we can just exclude as the source of the issue without some thorough investigation. :lol:

:arrow: The paid version of FileBot will work just fine now. ;)
:idea: Please read the FAQ and How to Request Help.
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