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Bad License Message in Sabnzbd

Posted: 11 Nov 2019, 12:47
by itzak
Suddenly I'm getting a Bad License error when Sabnzbd runs filebot. I have a valid license. I reinstalled by re-downloading it from the license email, and double-clicking on and also from the command line. The log for the failure in Sabnzbd is below as well as the output from the command line when the license was accepted via that method.

This is the log showing the error in Sabnzbd when Filebot is called.

Code: Select all

Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested
Locking e:\amcSabNzb.log
Run script [fn:amc] at [Mon Nov 11 14:32:53 IST 2019]
Parameter: excludeList = e:\amcSabNzbExcludelist.txt
Parameter: subtitles = en
Parameter: clean = y
Parameter: unsorted = y
Parameter: ut_dir = E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested
Parameter: ut_kind = multi
Parameter: ut_title = Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested
Parameter: ut_label = tv
Parameter: seriesFormat = F:/TV/{n.sortName('$2, $1').colon(' - ').replace('?', '')} ({y})/Season {s.pad(2)}  ({d.year})/{n.sortName('$2, $1').colon(' - ').replace('?', '')} ({d.year}) - {s00e00} - {t.colon(' - ').replace('?', '')} - SabNbz - {vf}
Parameter: movieFormat = G:/Movies/{n.sortName('$2, $1').colon(' - ').replace('?', '')} {y} {vf}/{n.sortName('$2, $1').colon(' - ').replace('?', '')} {y} - SabNbz - {vf} - IMDB {imdbid} TMDB {tmdbid} {[certification, rating]}
Parameter: musicFormat = G:/Dropbox/Music/{artist} - {album.replaceAll(':').replaceAll(',').replaceAll(/[!?.]+$/).replaceAll(/[`-ªÈà ÈÃÍ-+]/, ').lowerTrail().replacePart(', Part $1')} {y} - {artist} /{t.replaceAll(':').replaceAll(',').replaceAll(/[!?.]+$/).replaceAll(/[`-ªÈà ÈÃÍ-+]/, ').lowerTrail().replacePart(', Part $1')} - {y} - {album.replaceAll(':')} - SabNbz
LicenseError: UNREGISTERED
Use excludes: e:\amcSabNzbExcludelist.txt (7720)
Read archive [3092d95b14cf41749cd280107b2cccb8.part01.rar] and extract to [E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part01\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested]
Extracting files [E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part01\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.mkv]
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part01\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.mkv
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part02.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part03.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part04.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part05.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part06.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part07.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part08.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part09.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part10.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part11.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part12.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part13.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part14.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part15.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part16.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part17.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part18.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part19.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part20.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part21.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part22.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part23.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part24.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part25.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part26.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part27.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part28.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part29.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part30.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part31.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part32.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part33.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part34.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part35.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part36.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part37.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part38.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part39.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part40.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part41.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part42.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part43.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part44.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part45.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part46.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part47.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part48.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part49.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part50.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part51.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part52.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part53.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part54.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part55.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part56.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part57.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part58.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part59.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part60.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part61.rar
Input: E:\qbittorrent\Last.Man.Standing.S01E01.1080p.WEB-DL.DD5.1.H.264-AKD-AsRequested\3092d95b14cf41749cd280107b2cccb8.part62.rar
Group: [Series:true] => [3092d95b14cf41749cd280107b2cccb8.mkv, 3092d95b14cf41749cd280107b2cccb8.part02.rar, 3092d95b14cf41749cd280107b2cccb8.part03.rar, 3092d95b14cf41749cd280107b2cccb8.part04.rar, 3092d95b14cf41749cd280107b2cccb8.part05.rar, 3092d95b14cf41749cd280107b2cccb8.part06.rar, 3092d95b14cf41749cd280107b2cccb8.part07.rar, 3092d95b14cf41749cd280107b2cccb8.part08.rar, 3092d95b14cf41749cd280107b2cccb8.part09.rar, 3092d95b14cf41749cd280107b2cccb8.part10.rar, 3092d95b14cf41749cd280107b2cccb8.part11.rar, 3092d95b14cf41749cd280107b2cccb8.part12.rar, 3092d95b14cf41749cd280107b2cccb8.part13.rar, 3092d95b14cf41749cd280107b2cccb8.part14.rar, 3092d95b14cf41749cd280107b2cccb8.part15.rar, 3092d95b14cf41749cd280107b2cccb8.part16.rar, 3092d95b14cf41749cd280107b2cccb8.part17.rar, 3092d95b14cf41749cd280107b2cccb8.part18.rar, 3092d95b14cf41749cd280107b2cccb8.part19.rar, 3092d95b14cf41749cd280107b2cccb8.part20.rar, 3092d95b14cf41749cd280107b2cccb8.part21.rar, 3092d95b14cf41749cd280107b2cccb8.part22.rar, 3092d95b14cf41749cd280107b2cccb8.part23.rar, 3092d95b14cf41749cd280107b2cccb8.part24.rar, 3092d95b14cf41749cd280107b2cccb8.part25.rar, 3092d95b14cf41749cd280107b2cccb8.part26.rar, 3092d95b14cf41749cd280107b2cccb8.part27.rar, 3092d95b14cf41749cd280107b2cccb8.part28.rar, 3092d95b14cf41749cd280107b2cccb8.part29.rar, 3092d95b14cf41749cd280107b2cccb8.part30.rar, 3092d95b14cf41749cd280107b2cccb8.part31.rar, 3092d95b14cf41749cd280107b2cccb8.part32.rar, 3092d95b14cf41749cd280107b2cccb8.part33.rar, 3092d95b14cf41749cd280107b2cccb8.part34.rar, 3092d95b14cf41749cd280107b2cccb8.part35.rar, 3092d95b14cf41749cd280107b2cccb8.part36.rar, 3092d95b14cf41749cd280107b2cccb8.part37.rar, 3092d95b14cf41749cd280107b2cccb8.part38.rar, 3092d95b14cf41749cd280107b2cccb8.part39.rar, 3092d95b14cf41749cd280107b2cccb8.part40.rar, 3092d95b14cf41749cd280107b2cccb8.part41.rar, 3092d95b14cf41749cd280107b2cccb8.part42.rar, 3092d95b14cf41749cd280107b2cccb8.part43.rar, 3092d95b14cf41749cd280107b2cccb8.part44.rar, 3092d95b14cf41749cd280107b2cccb8.part45.rar, 3092d95b14cf41749cd280107b2cccb8.part46.rar, 3092d95b14cf41749cd280107b2cccb8.part47.rar, 3092d95b14cf41749cd280107b2cccb8.part48.rar, 3092d95b14cf41749cd280107b2cccb8.part49.rar, 3092d95b14cf41749cd280107b2cccb8.part50.rar, 3092d95b14cf41749cd280107b2cccb8.part51.rar, 3092d95b14cf41749cd280107b2cccb8.part52.rar, 3092d95b14cf41749cd280107b2cccb8.part53.rar, 3092d95b14cf41749cd280107b2cccb8.part54.rar, 3092d95b14cf41749cd280107b2cccb8.part55.rar, 3092d95b14cf41749cd280107b2cccb8.part56.rar, 3092d95b14cf41749cd280107b2cccb8.part57.rar, 3092d95b14cf41749cd280107b2cccb8.part58.rar, 3092d95b14cf41749cd280107b2cccb8.part59.rar, 3092d95b14cf41749cd280107b2cccb8.part60.rar, 3092d95b14cf41749cd280107b2cccb8.part61.rar, 3092d95b14cf41749cd280107b2cccb8.part62.rar]
Get [English] subtitles for 1 files
CmdlineException: OpenSubtitles: Please enter your login details by calling `filebot -script fn:configure`
Rename episodes using [TheTVDB]
Auto-detected query: [Last Man Standing]
Fetching episode data for [Last Man Standing]
Fetching episode data for [Last Man Standing (2007)]
Fetching episode data for [Last Man Standing (2011)]
Fetching episode data for [The Last One Standing]
Fetching episode data for [Last Comic Standing]
License Error: UNREGISTERED
________________________________________________
/ Please purchase a FileBot License:             \
\ https://www.filebot.net/purchase.html#msi      /
------------------------------------------------
\                             .       .
\                           / `.   .' "
\                  .---.  <    > <    >  .---.
\                 |    \  \ - ~ ~ - /  /    |
_____          ..-~             ~-..-~
|     |   \~~~\.'                    `./~~~/
---------   \__/                        \__/
.'  O    \     /               /       \  "
(_____,    `._.'               |         }  \/~~~/
`----.          /       }     |        /    \__/
`-.      |       /      |       /      `. ,~~|
~-.__|      /_ - ~ ^|      /- _      `..-'
|     /        |     /     ~-.     `-. _  _  _
|_____|        |_____|         ~ - . _ _ _ _ _>
FileBot requires a valid license. Please run `filebot --license *.psm` install your FileBot license.
Bad License (>_<)

The following is what I get after activation by command line, yet I still get the Bad License Error from Sabnzbd

Code: Select all

C:\Program Files\FileBot>filebot --license FileBot_License_P8040131.psm
Activate License P8040131
Write [FileBot License P8040131 (Valid-Until: 2020-05-31)] to [C:\Users\yitzi\AppData\Roaming\FileBot\license.txt]
FileBot License P8040131 (Valid-Until: 2020-05-31) has been activated successfully.

C:\Program Files\FileBot>






Re: Bad License Message in Sabnzbd

Posted: 11 Nov 2019, 16:38
by rednoah
What user is sabnzbd running as?

Re: Bad License Message in Sabnzbd

Posted: 11 Nov 2019, 19:13
by itzak
Sabnzbd: both services are running as local system account

Re: Bad License Message in Sabnzbd

Posted: 11 Nov 2019, 19:24
by rednoah
Where does the local system account store it's AppData\Roaming\FileBot folder?

Re: Bad License Message in Sabnzbd

Posted: 11 Nov 2019, 20:37
by itzak
You can close this, I changed the startup account to my own admin account and that resolved the issue. Thanks for the hint at what the issue was.

Re: Bad License Message in Sabnzbd

Posted: 11 Nov 2019, 20:39
by itzak
The cause of the issue was that I recently installed Sabnbz, and then after a few days installed it as a service. When it was installed as a service it was installed under an admin prompt this caused the problem to begin. I did not figure it out until you questioned the account it was running under.

Re: Bad License Message in Sabnzbd

Posted: 12 Nov 2019, 04:36
by rednoah
itzak wrote: 11 Nov 2019, 20:37 You can close this, I changed the startup account to my own admin account and that resolved the issue. Thanks for the hint at what the issue was.
Since FileBot stores all app data in your user home, different users on the same machine can use different licenses, which means that if you have more than one user, you need to install the license for each user that is using it. A common issue on Linux.