Nothing happening

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xtamtamx
Posts: 3
Joined: 09 Apr 2020, 14:20

Nothing happening

Post by xtamtamx »

I had the Mac App Store version and separate Subtitles and after the update, renaming stopped working and subtitles stopped loading. I figured maybe it was an issue with the MAS version so I bought the license for the standalone version (I don't mind buying twice as I use this app daily and it has changed my media storage completely).

Even after registering the standalone, I still seem to have the same problems. When trying to rename files it just hangs and never matches and when trying to add subs it does the same.
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rednoah
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Re: Nothing happening

Post by rednoah »

Sorry, I got nothing. Any errors in the logs? Perhaps screenshots can help illustrate the issue?


:?: Does "hang" perhaps refer to "the busy icon keeps spinning for a few minutes and then I get an error" maybe? In that case I'd guess network issue. If all databases are affected, then probably network issue on your end.


:idea: Please read How to Request Help.
:idea: Please read the FAQ and How to Request Help.
xtamtamx
Posts: 3
Joined: 09 Apr 2020, 14:20

Re: Nothing happening

Post by xtamtamx »

So it seems after restarting, the renaming seems to be working again.

The subtitles just seems to not be able to find anything no matter what files I put in. I tried pulling the log after and it was just blank.
xtamtamx
Posts: 3
Joined: 09 Apr 2020, 14:20

Re: Nothing happening

Post by xtamtamx »

I'm running on a Mac, not Windows 10.
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