Nothing happening

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Joined: 14 Dec 2018, 14:37

Nothing happening

Post by LindaPeterson » 27 Jun 2020, 11:51

I had the Mac App Store version and separate Subtitles and after the update, renaming stopped working and subtitles stopped loading. I figured maybe it was an issue with the MAS version so I bought the license for the standalone version (I don't mind buying twice as I use this app daily and it has changed my media storage completely).

Even after registering the standalone, I still seem to have the same problems. When trying to rename files it just hangs and never matches and when trying to add subs it does the same.

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Re: Nothing happening

Post by rednoah » 27 Jun 2020, 13:42

Do you get any error messages? Does the log indicate any particular issue?

:?: What does "hang" mean exactly? Does the application freeze? Do network requests time out after a few minutes? Does it hang on matching, or on renaming, or elsewhere?
:idea: Please read the FAQ and How to Request Help.

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