License Activation Questions and Answers

Any questions? Need some help?
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rednoah
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Re: [FAQ] How do I activate my license?

Post by rednoah »

I've found your order and re-sent your license file.
:idea: Please read the FAQ and How to Request Help.
braun82
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Joined: 10 Jun 2019, 04:49

Re: [FAQ] How do I activate my license?

Post by braun82 »

I need my license key. Can you please send via email?
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rednoah
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Re: [FAQ] How do I activate my license?

Post by rednoah »

braun82 wrote: 10 Jun 2019, 04:50 I need my license key. Can you please send via email?
Re-sent. Don't delete the email this time around. ;)
:idea: Please read the FAQ and How to Request Help.
bandit1255
Posts: 1
Joined: 14 Jun 2019, 21:52

Re: [FAQ] How do I activate my license?

Post by bandit1255 »

#1 posting to send you a PN... Done! :D

Hello to all of the rest ;)
alpheus0
Posts: 1
Joined: 18 Jun 2019, 02:40

Re: [FAQ] How do I activate my license?

Post by alpheus0 »

Posting so I can pm
Oppai85
Posts: 1
Joined: 18 Jun 2019, 04:32

Re: [FAQ] How do I activate my license?

Post by Oppai85 »

Got the email with an invoice, got the email asking me to activate this account but no email with my license.
kayftb
Posts: 1
Joined: 23 Jun 2019, 14:19

Re: [FAQ] How do I activate my license?

Post by kayftb »

Posting so I can PM
Scooby2oo
Posts: 1
Joined: 25 Jun 2019, 04:07

Re: [FAQ] How do I activate my license?

Post by Scooby2oo »

I would love to have a license, but i received no Email :?
bergenhansa
Posts: 1
Joined: 28 Jun 2019, 02:25

Re: [FAQ] How do I activate my license?

Post by bergenhansa »

I got a PGP key via my hotmail address, but every time I go to enter it, it says PGP SIGNED MESSAGE not found. I don't see an attachment file either.
nokay
Posts: 1
Joined: 28 Jun 2019, 03:18

Re: [FAQ] How do I activate my license?

Post by nokay »

My first post so I can PM you. :)-
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rednoah
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Re: [FAQ] How do I activate my license?

Post by rednoah »

bergenhansa wrote: 28 Jun 2019, 02:32 I got a PGP key via my hotmail address, but every time I go to enter it, it says PGP SIGNED MESSAGE not found. I don't see an attachment file either.
Please PM me the text content of your license file.
:idea: Please read the FAQ and How to Request Help.
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rednoah
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Re: [FAQ] How do I activate my license?

Post by rednoah »

nokay wrote: 28 Jun 2019, 03:22 My first post so I can PM you. :)-
I can't find any records via your name or email. You likely typed it wrong.

Please contact Paddle with your payment details so they can help you figure out your order number:
https://paddle.com/support/contact/
:idea: Please read the FAQ and How to Request Help.
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rednoah
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Re: [FAQ] How do I activate my license?

Post by rednoah »

salopian wrote: I am trying to install Filebot on my laptop as my desktop has died. I can't find a license email and can't remember how I bought it. What can I do?
If you have purchased via the Microsoft Store, then you can contact Microsoft Support, or just try to login, since the Microsoft Store will remember your purchase in your Microsoft Account.

If you have purchased via Paddle, then you need to contact Paddle so they can help you look up your order number via your payment details.
:idea: Please read the FAQ and How to Request Help.
ForcedInduction
Posts: 2
Joined: 09 Jul 2019, 17:45

Re: [FAQ] How do I activate my license?

Post by ForcedInduction »

fist post
marshallbranin
Posts: 1
Joined: 10 Jul 2019, 15:25

Re: [FAQ] How do I activate my license?

Post by marshallbranin »

Need to post to PM
DarkField
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Joined: 17 Jul 2019, 23:05

Re: [FAQ] How do I activate my license?

Post by DarkField »

First post
wheremylicencekey
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Joined: 21 Jul 2019, 18:44

Re: [FAQ] How do I activate my license?

Post by wheremylicencekey »

hello, post for PM :)
borouts
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Joined: 24 Jul 2019, 15:45

Re: [FAQ] How do I activate my license?

Post by borouts »

First post to activate PM functionality
BostonScott
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Joined: 22 Nov 2013, 00:21

Re: [FAQ] How do I activate my license?

Post by BostonScott »

How about including directions with the license file email? Wouldn't that be easier?
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rednoah
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Re: [FAQ] How do I activate my license?

Post by rednoah »

The license email includes a link to the instructions here, just in case. It should be rather self-explanatory though, so most users won't require trouble shooting advice. Plus, you'll want to be able to Google it.
:idea: Please read the FAQ and How to Request Help.
robbinbanks
Posts: 1
Joined: 04 Aug 2019, 20:44

Re: [FAQ] How do I activate my license?

Post by robbinbanks »

Needed to make a post to pm
danmurray
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Joined: 09 Aug 2019, 00:28

Re: [FAQ] How do I activate my license?

Post by danmurray »

Posting so I can PM
mariopetit
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Joined: 12 Aug 2019, 15:08

Re: [FAQ] How do I activate my license?

Post by mariopetit »

I dont sent pm
agoodpub
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Joined: 15 Aug 2019, 10:26

Re: [FAQ] How do I activate my license?

Post by agoodpub »

Hi I purchased a licence a couple of years ago through the windows store. Yesterday I had to restore an old backup of my PC to a few months ago (but from after I purchased/installed filebot) and now when I try to run it get a message saying "Filebot is not currently available in your account".

I'm not sure if this is to do with my system restore or for some other reason. How can I get it working again? I downloaded the latest version from your website and it is saying I need to get a licence.
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rednoah
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Re: [FAQ] How do I activate my license?

Post by rednoah »

agoodpub wrote: 15 Aug 2019, 10:35 Hi I purchased a licence a couple of years ago through the windows store.
If you have purchased FileBot via the Microsoft Store, then you will need to install FileBot via the Microsoft Store. Your Microsoft Account remembers your purchase, so you neither have, nor need, a license file.

agoodpub wrote: 15 Aug 2019, 10:35 I downloaded the latest version from your website and it is saying I need to get a licence.
The standalone installer requires a standalone license purchased via Paddle. Microsoft Store / Mac App Store / Paddle purchases are distinct and not to be confused with each other.
:idea: Please read the FAQ and How to Request Help.
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