Reinstalled Windows, lost my license
Posted: 18 Nov 2022, 22:11
I reinstalled Windows as one is required to do occasionally. Filebot is asking for it's license which is fine, but it's nowhere to be found.
I came here to search for answers and found my forum account was not active anymore.
I submitted a ticket with your payment processor and the robot assured me that I would be contacted by a human via my email address to get the issue resolved.
I was not surprised when that did not happen.
I searched my paypal account and found a record of payment on 12/18/21, exactly 11 months ago.
I also searched my gmail and found an email from filebot welcoming me to the forums under THIS username on 12/18/21. I re-registered the same exact name today with the same password as before.
I cannot find an email containing the original license.
I would really just like to use Filebot for another month since I have paid for it for a year. Any help would be appreciated.
I came here to search for answers and found my forum account was not active anymore.
I submitted a ticket with your payment processor and the robot assured me that I would be contacted by a human via my email address to get the issue resolved.
I was not surprised when that did not happen.
I searched my paypal account and found a record of payment on 12/18/21, exactly 11 months ago.
I also searched my gmail and found an email from filebot welcoming me to the forums under THIS username on 12/18/21. I re-registered the same exact name today with the same password as before.
I cannot find an email containing the original license.
I would really just like to use Filebot for another month since I have paid for it for a year. Any help would be appreciated.
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