TheTVDB Error: 503

[synthecypher]

Recently when attempting to rename my tv shows using FileBot I've been getting this error when it tries to search:

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IOException: Server returned HTTP response code: 503 for URL: http://www.thetvdb.com/api/GetSeries.php?=seriesname=%seriesname%&language=en

I've also been getting issues with SickBeard that also uses TheTVDB.

Anyone got any ideas?

Thanks in advance,

[rednoah]

Why would it be searching for a show called "%seriesname%"? Or did you replace that?

If you get any 50x errors that's because the server is down or has some other issue, updating the server, etc at the time. You can check with TheTVDB. A donation to help keep the their servers running doesn't hurt.

[synthecypher]

%seriesname% is just what I'm currently looking for. Doesn't matter what it tv show I'm searching for, I get the same 503 error for anything. Tried it again this morning same issue. However the site is up at the moment so I don't understand why the api isn't working.

[warioguy64]

Hey red noah,

i'v been using your script successfully for months now but iv been battling with the same exact problem all day. Took a while before I even found the problem in the log. But like synthecypher said the site is working normally so i dont understand what the problem is or how to fix it....
Any suggestions?? Or is this simply a waiting game?
Here's my log:
Parameter: ut_dir = C:\Users\Tom\Downloads\Psych.S07E01.720p.HDTV.x264-EVOLVE
Parameter: ut_file = psych.s07e01.720p.hdtv.x264-evolve.nfo
Parameter: ut_kind = multi
Parameter: ut_title = Psych.S07E01.720p.HDTV.x264-EVOLVE
Parameter: ut_label =
Parameter: ut_state = 10
Read archive [psych.s07e01.720p.hdtv.x264-evolve.rar] to [C:\Users\Tom\Downloads\Psych.S07E01.720p.HDTV.x264-EVOLVE\psych.s07e01.720p.hdtv.x264-evolve]
Extracting files [C:\Users\Tom\Downloads\Psych.S07E01.720p.HDTV.x264-EVOLVE\psych.s07e01.720p.hdtv.x264-evolve\Psych.S07E01.720p.HDTV.x264-EVOLVE.mkv]
Input: C:\Users\Tom\Downloads\Psych.S07E01.720p.HDTV.x264-EVOLVE\psych.s07e01.720p.hdtv.x264-evolve\Psych.S07E01.720p.HDTV.x264-EVOLVE.mkv
Group: [tvs:Psych] => [Psych.S07E01.720p.HDTV.x264-EVOLVE.mkv]
Rename episodes using [TheTVDB]
Auto-detected query: [Psych]
ExecutionException: java.io.IOException: Server returned HTTP response code: 503 for URL: http://www.thetvdb.com/api/GetSeries.ph ... anguage=en
Done ?(?????)?

[rednoah]

It's never returned 503 errors for me. API seems to be flakey. Or if it never works I can only image they blocked your IP.

You can try with --conflict fail so it'll abort the script on issues like this and then retry till you get a positive response.

[xrayman2k4]

I've been getting the same messages pop up at the top of my screen when trying to use TheTVDB to rename my files. I've got the website open, so I know there's no issue with that. I can't see any reason why they'd block my IP, but I do use free DNS services to get around the various restrictions my ISP places on the internet. I tried connecting via my VPN which gives me a different IP address - same 503 result.
People on TVDB Dev forum are reporting 503 errors too - http://forums.thetvdb.com/viewtopic.php?f=4&t=12867 - so we're not alone in this - these guys just happen to be using sickbeard.

[synthecypher]

So thankful I'm not the only one I've also been getting issues with Sick Beard.

[synthecypher]

It appears the issue is caused when trying to access the API through "http://www.thetvdb.com/" and not "http://thetvdb.com/" looks like it's time to put out a patch or give me some insight of how to change thetvdb's url FileBot uses.

[rednoah]

Huh, that's new! Didn't know they changed this...

I'll have a look later and check into this myself.

[nickelliott]

Yes, I agree.

The XBMC TVDB scraper stopped working a day or two ago until I edited tvdb.xml and changed all references of "http://www.thetvdb.com/" to "http://thetvdb.com/"

[synthecypher]

Huh, that's new! Didn't know they changed this...

I'll have a look later and check into this myself.

http://www.thetvdb.com/

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503 Service Temporarily Unavailable

cloudflare-nginx

http://thetvdb.com/

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Works...

Maybe you should add a check to see if http://www.thetvdb.com/ is avaliable and if not to try http://thetvdb.com/. That way if indeed cloudflare fixes this issue it'll be like nothing ever happened.

[warioguy64]

yup, its a cloudflare issue alright. Its all over the net;xbmc forums, tvdb formus....
Its insane how many people all over the world are affected by this. All beacause the www. site is down.
But im glad this has nothing to with the golden script rednoah created for us

[rednoah]

Doesn't surprise me really. I have no income but with sourceforge i have no expense (absent a ridiculous amount of time). TheTVDB basically only has ads and donations as sole income.

API => No adviews => No Money
Asking for Donations => No Money

There's probably people paying out of their own pocket to keep things running...