Filebot Windows Store

Any questions? Need some help?
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avg2424
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Joined: 04 Jul 2018, 21:08

Filebot Windows Store

Post by avg2424 »

So I purchased the app without reading the system requirements on the Windows store and can't install because I'm running Win7. All I get is the spinning circle when I click Install on my Devices.
How can I either download and install or get a refund?
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rednoah
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Re: Filebot Windows Store

Post by rednoah »

Windows Store sales are entirely handled by Microsoft. You can ask Microsoft Support for help.
:idea: Please read the FAQ and How to Request Help.
avg2424
Posts: 2
Joined: 04 Jul 2018, 21:08

Re: Filebot Windows Store

Post by avg2424 »

Ok, I'll try. There is no button to cancel/refund and it's just a bunch of links that don't really help
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rednoah
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Re: Filebot Windows Store

Post by rednoah »

Yeah, sorry they don't seem to make it easy. It's also different in differ regions.

Unfortunately, Microsoft gives no control to developers in this regard so I can't help you there.

There should be a support contact form or email address that you can use to talk to Microsoft and request a refund.
:idea: Please read the FAQ and How to Request Help.
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