FileBot License not working (running as root)

brooky1010 · Post by **brooky1010** » 15 Jul 2018, 07:55

Hey,
I bought the new subscription if 6$/year since it stopped working on my NAS last night and I received an error message.
However, I succesfully activated it on my NAS (linux), but does the license also apply to the Windows version?

Thanks

Post by **rednoah** » 15 Jul 2018, 08:27

What does the error message say?

Your FileBot License will work on all platforms, so you can use the same license on Windows and on your NAS.

brooky1010 · Post by **brooky1010** » 15 Jul 2018, 09:14

Sorry, you misunderstood me. I just got an error because I didn't have a license (but now that I purchased a license it works)
My question was if I could use the license on Windows.
If so, can I download like the newest Filebot (Platform) somewhere?
The only thing I seem to find is the app on the Windows store.

Post by **rednoah** » 15 Jul 2018, 12:29

You will find download links in the license confirmation email.

On Windows you can choose between MSI installer and ZIP portable package.

brooky1010 · Post by **brooky1010** » 16 Jul 2018, 17:37

Well, I shouldn't have shouted too loud. This night it suddenly said the license wasn't installed.
http://prntscr.com/k75omb

Post by **rednoah** » 16 Jul 2018, 17:53

Why are you running as root?

Are you sure that you have already installed your license as root? You will need to install the license separately for each user. But that's besides the point in this particular case, as you shouldn't run filebot as root in the first place.

On Synology NAS, by default, you're running everything as admin user. You must never use root (unless you have a good reason) which you seem to be running filebot as.

Use admin user. Run filebot as admin user. Call filebot --license as admin user. NEVER run filebot (or anything) as root.

brooky1010 · Post by **brooky1010** » 16 Jul 2018, 20:26

I like living on the edge. Jk. I edited the script & installed the license via the admin user. Hope it works tonight.

Post by **rednoah** » 16 Jul 2018, 20:30

Also, be weary of system folders like /root, /bin, /etc on embedded platforms, since they tend to "forget" changes to files and folders on reboot.

brooky1010 · Post by **brooky1010** » 16 Jul 2018, 20:41

Only files I use is in my /volume1/ so I should be fine.

brooky1010 · Post by **brooky1010** » 17 Jul 2018, 08:02

Works like a charm now. Thank you for the help!

FileBot License not working (running as root)

FileBot License not working (running as root)

Re: Bought a Filebot license

Re: Bought a Filebot license

Re: Bought a Filebot license

Re: Bought a Filebot license

Re: Bought a Filebot license

Re: Bought a Filebot license

Re: Bought a Filebot license

Re: FileBot License not working (running as root)

Re: FileBot License not working (running as root)