Did not receive my 1 year licence code

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voltagedrop
Posts: 1
Joined: 05 Sep 2018, 15:36

Did not receive my 1 year licence code

Post by voltagedrop »

I received my payment confirmation but I did not get a licence key
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rednoah
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Re: Did not receive my 1 year licence code

Post by rednoah »

I think by "payment confirmation" you mean your PayPal receipt, not your Paddle payment confirmation, so you probably entered the wrong email:
viewtopic.php?f=8&t=6121

:arrow: In this case you might need to confirm with Paddle first via their email so they can confirm your purchase and your order number. I can't currently find you in the system.
:idea: Please read the FAQ and How to Request Help.
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