Licence file not recieved

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thiscorrosion
Posts: 1
Joined: 08 Oct 2018, 03:00

Licence file not recieved

Post by thiscorrosion »

Hi, I purchased a licence last month but it wasn't emailed to me. I got two emails from Paddle but not the one with the key file attached.
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rednoah
The Source
Posts: 22976
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Licence file not recieved

Post by rednoah »

Please PM me your name / gmail address / Paddle Order number so I can re-send your license.
:idea: Please read the FAQ and How to Request Help.
HipperDipper
Posts: 1
Joined: 08 Oct 2018, 17:51

Re: Licence file not recieved

Post by HipperDipper »

Hi Rednoah,

I also cannot access my license file, and I am prevented from sending pms to you! I assume it is because I am a newly registered user. Can you help, please?
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rednoah
The Source
Posts: 22976
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Licence file not recieved

Post by rednoah »

You now send PM messages. You just need 1 public post that you now have.
:idea: Please read the FAQ and How to Request Help.
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bello2185
Posts: 3
Joined: 15 Oct 2018, 15:29

Re: Licence file not recieved

Post by bello2185 »

Hi, I just purchased a one-year license and didn't receive the second mail with the license file either.

If you can mail me manually I'd appreciate it, I'll send you a PM with my personal details.

Thanks!
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