Recovering license

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rk9
Posts: 1
Joined: 11 Apr 2018, 11:35

Recovering license

Post by rk9 » 11 Apr 2018, 11:39

Hi,

I purchased this software a long time ago, registered to my email address. So i'm now running an old software. I've recently came back to this software, but now on a Windows 10 machine. It's now asking me to purchase the software again. I still have the old software running, but can't see any way to bring up the registration email, license code, serial number or even the version of file bot.

Please help in recovering my license so that I don't have to purchase again.

Thanks in advance,
Jeremy

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rednoah
The Source
Posts: 13407
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Recovering license

Post by rednoah » 11 Apr 2018, 13:13

FileBot was donation-supported until recently. You couldn't have purchased a license since there was no such thing until now.

If you're referring to a previous donation, then please read this thread on how to apply for a promo code:
viewtopic.php?f=10&t=4288
My (very excellent) support depends on Windows Store and Mac App Store sales and Patreon support. Paying users, donors and everyone who contributes to FileBot in one way or another will get the very best support.

:idea: Please read the FAQ and How to Request Help.

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