Can't run FileBot on Synology NAS

Any questions? Need some help?
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petgriffin
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Joined: 14 Jan 2018, 14:13

Can't run FileBot on Synology NAS

Post by petgriffin »

Hi

I just installed FileBot on my Synology NAS but get a screen that just says "Error" when I try to run it. I have installed (a) Java 8 (b) node4.js (c) Chromaprint and (d) MediaInfo as suggested in the installation instructions and am running FileBot node as admin. All suggestions welcome! Thanks in advance
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rednoah
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Re: Can't run FileBot on Synology NAS

Post by rednoah »

Please have a look at the Synology / FileBot Node troubleshooting page.

Posting logs, system information, architecture, etc would be helpful for me in helping you. ;)
:idea: Please read the FAQ and How to Request Help.
petgriffin
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Joined: 14 Jan 2018, 14:13

Re: Can't run FileBot on Synology NAS

Post by petgriffin »

Could you please point me to the Synology/FileBot node troubleshooting page. This is the only screen shot that indicates the problem:
Image
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rednoah
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Re: Can't run FileBot on Synology NAS

Post by rednoah »

Here is the Troubleshooting page:
viewtopic.php?f=13&t=3368

Have you tried using FileBot Node directly in the local area network? There may be issues if you're using it via the Synology QuickConnect proxy service.
:idea: Please read the FAQ and How to Request Help.
petgriffin
Posts: 4
Joined: 14 Jan 2018, 14:13

Re: Can't run FileBot on Synology NAS

Post by petgriffin »

Hi Rednoah

I checked the FileBot log in package Center and found that FileBot Node wasn't running - hadn't realised that I needed to do this :oops: . it is now running and the last line in the log file is this:

filebot-node listening at http://127.0.0.1:5424

However, I tried clicking both "execute" and "dry run" from FileBot Node but again nothing happens and there is no activity in the FileBot Node log. I think I am missing something obvious but no idea what it is ....
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rednoah
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Re: Can't run FileBot on Synology NAS

Post by rednoah »

Have you tried using FileBot Node directly in the local area network? There may be issues if you're using it via the Synology QuickConnect proxy service.
:idea: Please read the FAQ and How to Request Help.
petgriffin
Posts: 4
Joined: 14 Jan 2018, 14:13

Re: Can't run FileBot on Synology NAS

Post by petgriffin »

I am running Win 7 - can I run FileBot Node on the LAN with this OS? The Download Center only seems to have a Win 10 version
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rednoah
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Re: Can't run FileBot on Synology NAS

Post by rednoah »

You can post logs on Pastebin and then post a link here.
:idea: Please read the FAQ and How to Request Help.
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