reimbursement

Any questions? Need some help?
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beartotem
Posts: 3
Joined: 15 Apr 2019, 22:24

reimbursement

Post by beartotem »

In part because i can't type, and also because the license is delivered to an unverified email, I purchase a lifetime license that was sent to an email that I do not control.

I am not unsatisfied with filebot, in fact i purchased a second license and got it sent to the right email immediatly after i understood what a dumbass I am.

So i need that first purchase reimbursed, thank you.
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rednoah
The Source
Posts: 22923
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: reimbursement

Post by rednoah »

Please contact Paddle Support so they can retrieve your Order Number using your Payment information:
https://paddle.com/support/contact/

Once you have your Order Number, then I can find your order and refund it.
:idea: Please read the FAQ and How to Request Help.
beartotem
Posts: 3
Joined: 15 Apr 2019, 22:24

Re: reimbursement

Post by beartotem »

Alright, I've submitted a ticket to paddle. I will post an update as soon as i have recovered the order number.
beartotem
Posts: 3
Joined: 15 Apr 2019, 22:24

Re: reimbursement

Post by beartotem »

Well, the people at paddle's support went ahead and refunded the purchase.
The purchase order was #7627038, but it is my understanding that you don't have much, if anything, left to do.

Thank you for your help.
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rednoah
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Posts: 22923
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: reimbursement

Post by rednoah »

Yep, looks all good now.
:idea: Please read the FAQ and How to Request Help.
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