Computer died and lost license key

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FreshCoKenny
Posts: 1
Joined: 12 Feb 2025, 19:59

Computer died and lost license key

Post by FreshCoKenny »

Computer died and lost license key
How do I retrieve it or activate the program on the new computer?
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rednoah
The Source
Posts: 23833
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Please help

Post by rednoah »

:arrow: How do I receive my license file?

:arrow: How do I recover a lost license key?

:arrow: Feel free to PM me your name / email address / purchase date and time if you continue to have trouble finding / recovering your order number and license key. The email address you have used to register here in the forums is notably not associated with any purchase.
:idea: Please read the FAQ and How to Request Help.
Cynric10
Posts: 1
Joined: 09 Mar 2025, 18:04

Re: Computer died and lost license key

Post by Cynric10 »

Hello,

I've now just registered to the site as I have a similar issue.

I had to reset my PC and also lost my license file. I've checked my mails and only found the order confirmation from the 23rd of December. I also already checked my order on Paddle and can provide Screenshots and the PayPal confirmation.

I'm not allowed to send PMs at the moment. What's the best way to get help on this one, so somebody could please resend the license file.

Thanks!
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rednoah
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Posts: 23833
Joined: 16 Nov 2011, 08:59
Location: Taipei
Contact:

Re: Computer died and lost license key

Post by rednoah »

:idea: Please read the FAQ and How to Request Help.
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