reimbursement

Any questions? Need some help?
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beartotem
Posts: 3
Joined: 15 Apr 2019, 22:24

reimbursement

Post by beartotem » 15 Apr 2019, 22:29

In part because i can't type, and also because the license is delivered to an unverified email, I purchase a lifetime license that was sent to an email that I do not control.

I am not unsatisfied with filebot, in fact i purchased a second license and got it sent to the right email immediatly after i understood what a dumbass I am.

So i need that first purchase reimbursed, thank you.

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rednoah
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Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: reimbursement

Post by rednoah » 16 Apr 2019, 05:07

Please contact Paddle Support so they can retrieve your Order Number using your Payment information:
https://paddle.com/support/contact/

Once you have your Order Number, then I can find your order and refund it.
:idea: Please read the FAQ and How to Request Help.

beartotem
Posts: 3
Joined: 15 Apr 2019, 22:24

Re: reimbursement

Post by beartotem » Yesterday, 00:30

Alright, I've submitted a ticket to paddle. I will post an update as soon as i have recovered the order number.

beartotem
Posts: 3
Joined: 15 Apr 2019, 22:24

Re: reimbursement

Post by beartotem » Today, 00:20

Well, the people at paddle's support went ahead and refunded the purchase.
The purchase order was #7627038, but it is my understanding that you don't have much, if anything, left to do.

Thank you for your help.

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rednoah
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Location: Taipei
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Re: reimbursement

Post by rednoah » Today, 05:15

Yep, looks all good now.
:idea: Please read the FAQ and How to Request Help.

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