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Lost Key

Posted: 02 Nov 2019, 22:30
by janickit
I purchased the lifetime filebot license last year. My computer crashed and along with it all my emails. How do I go about requesting a re-issue of the key?

Re: Lost Key

Posted: 03 Nov 2019, 04:45
by rednoah
Please PM me name + email address of the original purchase. If you do not know your name / email address (of the purchase) then you can contact Paddle using your payment details so they can look up your order.

:arrow: viewtopic.php?f=8&t=6121

Re: Lost Key

Posted: 09 Nov 2019, 05:17
by rednoah
There are no matches for your name or any of your email addresses. Please contact Paddle so they can look up your order via your payment details.


:idea: If you have purchased FileBot via the Windows Store or Mac App Store, then you don't have a key, as your purchase is stored in your account, so you just need to log-in with your account to re-install from the Store.