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Re: [MAS] updated to 4.9.0 from the app store, and now is not working (on OS X El Capitan, from 2015)
Posted: 20 Apr 2020, 16:36
by rednoah
jpf55 wrote: ↑20 Apr 2020, 16:26
makes sense but, does that also remove pref files?
Good question. IDK.
Re: [MAS] updated to 4.9.0 from the app store, and now is not working (on OS X El Capitan, from 2015)
Posted: 20 Apr 2020, 23:02
by misullivan
The Launchpad method might remove the preferences (same as iOS apps - might because I haven't tested it with FileBot but it did with other Apps.)
The 'Move to Trash' definitely does not.
Re: [MAS] updated to 4.9.0 from the app store, and now is not working (on OS X El Capitan, from 2015)
Posted: 21 Apr 2020, 07:50
by rednoah
misullivan wrote: ↑20 Apr 2020, 23:02
The 'Move to Trash' definitely does not.
Probably best to go with the classic way of "uninstalling" software then.
Re: [MAS] updated to 4.9.0 from the app store, and now is not working (on OS X El Capitan, from 2015)
Posted: 18 May 2020, 09:02
by rednoah
Quick Update: FileBot r7580 should work on older OS X 10.10 and 10.11 machines again. FileBot 4.9.2 will be released around mid-June, probably.
If you're using the MAS, please keep a backup of your current installation, and update immediately when the new version comes out, and check it it works, and tell us if it doesn't, because we don't have OS X 10.10 and 10.11 machines for testing ourselves.
MAS rollout can be cancelled, but only within 7 days, so if the next release still has the same issue, it'd be good if somebody told us that it's not working on older devices within those 7 days.
Re: [MAS] updated to 4.9.0 from the app store, and now is not working (on OS X El Capitan, from 2015)
Posted: 06 Oct 2020, 03:00
by rednoah
FileBot 4.9.2 has been released on the Mac App Store with macOS 11 Big Sur forwards-compatibility and OS X 10.11 El Capitan backwards-compatibility. OS X 10.10 Yosemite is no longer supported, but the MAS should give you an older version for that one.
Please update
(after making a backup) and confirm whether or not the latest FileBot 4.9.2 is now indeed working on your
OS X 10.11 El Capitan machine.
Please do so within 7 days, since we won't be able to stop or revert the rollout after that time has passed.