Failed to retrieve authorization token due to network or server error: Read timed out
Posted: 04 Apr 2020, 12:35
Hi, I've been using FileBot for about 2 years without a problem. Last night I was naming some files, all was working fine, I dropped another file into the app and hit search on Presets and nothing. I just got a busy icon and then it timed out.
I've uninstalled the app, rebooted, same issue. Turned off all my firewalls etc., same issue. Tried the Windows .exe, same, portable app, same. I've tried using "Fetch Data" too.
Logs uploaded below.
Any ideas?
INFO
Error Log
I've uninstalled the app, rebooted, same issue. Turned off all my firewalls etc., same issue. Tried the Windows .exe, same, portable app, same. I've tried using "Fetch Data" too.
Logs uploaded below.
Any ideas?
INFO
Code: Select all
FileBot 4.9.0 (r7234)
JNA Native: 6.1.0
MediaInfo: 19.09
7-Zip-JBinding: 9.20
Chromaprint: 1.4.3
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2020-03-16 (r625)
Groovy: 3.0.2
JRE: OpenJDK Runtime Environment 13.0.2
JVM: 64-bit OpenJDK 64-Bit Server VM
CPU/MEM: 8 Core / 4.3 GB Max Memory / 57 MB Used Memory
OS: Windows 10 (amd64)
STORAGE: NTFS [(C:)] @ 129 GB | NTFS [Data & Games] @ 303 GB | NTFS [(E:)] @ 232 GB | NTFS [Linux] @ 498 GB | NTFS [(H:)] @ 1.7 TB | NTFS [SAMSUNG] @ 134 GB | NTFS [FREECOM HDD] @ 168 GB | NTFS [LaCie] @ 832 GB | FAT32 [EXCHANGE] @ 31 GB | NTFS [NAS] @ 1.2 TB
DATA: C:\Users\Jonathan Brown\AppData\Roaming\FileBot
Package: APPX
License: Microsoft Store LicenseError Log
Code: Select all
# C:\Users\Jonathan Brown\AppData\Roaming\FileBot\error.log
Apr 04, 2020 12:42:31 PM net.filebot.CacheManager acquireDiskStore
WARNING: Initialize new disk cache: C:\Users\Jonathan Brown\AppData\Roaming\FileBot\cache\0
Apr 04, 2020 12:43:53 PM net.filebot.CachedResource lambda$get$2
SEVERE: Fetch failed: https://api.thetvdb.com/search/series?name=Top+of+the+Pops
java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.web.TheTVDBClient.getAuthorizationToken(Unknown Source)
at net.filebot.web.TheTVDBClient.getRequestHeader(Unknown Source)
at net.filebot.web.TheTVDBClient.lambda$requestJson$0(Unknown Source)
at net.filebot.CachedResource.lambda$fetchIfModified$11(Unknown Source)
at net.filebot.CachedResource.lambda$get$1(Unknown Source)
at net.filebot.CachedResource.retry(Unknown Source)
at net.filebot.CachedResource.lambda$get$2(Unknown Source)
at net.filebot.Cache.computeIf(Unknown Source)
at net.filebot.CachedResource.get(Unknown Source)
at net.filebot.web.TheTVDBClient.requestJson(Unknown Source)
at net.filebot.web.TheTVDBClient.search(Unknown Source)
at net.filebot.web.TheTVDBClient.fetchSearchResult(Unknown Source)
at net.filebot.WebServices$TheTVDBClient.access$101(Unknown Source)
at net.filebot.WebServices$TheTVDBClient.lambda$fetchSearchResult$4(Unknown Source)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at net.filebot.web.WebRequest.checkErrorCode(Unknown Source)
at net.filebot.web.WebRequest.post(Unknown Source)
at net.filebot.web.TheTVDBClient.postJson(Unknown Source)
... 14 more
Caused by: java.net.SocketTimeoutException: Read timed out
... 16 more
Apr 04, 2020 12:43:53 PM net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1 done
WARNING: SocketTimeoutException: Read timed out
java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.done(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.ui.rename.EpisodeListMatcher.match(Unknown Source)
at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(Unknown Source)
at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.ui.rename.EpisodeListMatcher.fetchEpisodeSet(Unknown Source)
at net.filebot.ui.rename.EpisodeListMatcher.matchEpisodeSet(Unknown Source)
at net.filebot.ui.rename.EpisodeListMatcher.lambda$match$3(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.WebServices$TheTVDBClient.fetchSearchResult(Unknown Source)
at net.filebot.web.AbstractEpisodeListProvider.lambda$search$0(Unknown Source)
at net.filebot.Cache.computeIf(Unknown Source)
at net.filebot.Cache$TypedCache.computeIf(Unknown Source)
at net.filebot.Cache.computeIfAbsent(Unknown Source)
at net.filebot.Cache$TypedCache.computeIfAbsent(Unknown Source)
at net.filebot.web.AbstractEpisodeListProvider.search(Unknown Source)
at net.filebot.ui.rename.EpisodeListMatcher.lambda$fetchEpisodeSet$6(Unknown Source)
Caused by: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.web.TheTVDBClient.getAuthorizationToken(Unknown Source)
at net.filebot.web.TheTVDBClient.getRequestHeader(Unknown Source)
at net.filebot.web.TheTVDBClient.lambda$requestJson$0(Unknown Source)
at net.filebot.CachedResource.lambda$fetchIfModified$11(Unknown Source)
at net.filebot.CachedResource.lambda$get$1(Unknown Source)
at net.filebot.CachedResource.retry(Unknown Source)
at net.filebot.CachedResource.lambda$get$2(Unknown Source)
at net.filebot.Cache.computeIf(Unknown Source)
at net.filebot.CachedResource.get(Unknown Source)
at net.filebot.web.TheTVDBClient.requestJson(Unknown Source)
at net.filebot.web.TheTVDBClient.search(Unknown Source)
at net.filebot.web.TheTVDBClient.fetchSearchResult(Unknown Source)
at net.filebot.WebServices$TheTVDBClient.access$101(Unknown Source)
at net.filebot.WebServices$TheTVDBClient.lambda$fetchSearchResult$4(Unknown Source)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at net.filebot.web.WebRequest.checkErrorCode(Unknown Source)
at net.filebot.web.WebRequest.post(Unknown Source)
at net.filebot.web.TheTVDBClient.postJson(Unknown Source)
... 14 more
Caused by: java.net.SocketTimeoutException: Read timed out
... 16 more
Apr 04, 2020 12:44:13 PM net.filebot.CacheManager acquireDiskStore
WARNING: Initialize new disk cache: C:\Users\Jonathan Brown\AppData\Roaming\FileBot\cache\1
Apr 04, 2020 12:46:43 PM net.filebot.CachedResource lambda$get$2
SEVERE: Fetch failed: https://api.thetvdb.com/search/series?name=Top+of+the+Pops
java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.web.TheTVDBClient.getAuthorizationToken(Unknown Source)
at net.filebot.web.TheTVDBClient.getRequestHeader(Unknown Source)
at net.filebot.web.TheTVDBClient.lambda$requestJson$0(Unknown Source)
at net.filebot.CachedResource.lambda$fetchIfModified$11(Unknown Source)
at net.filebot.CachedResource.lambda$get$1(Unknown Source)
at net.filebot.CachedResource.retry(Unknown Source)
at net.filebot.CachedResource.lambda$get$2(Unknown Source)
at net.filebot.Cache.computeIf(Unknown Source)
at net.filebot.CachedResource.get(Unknown Source)
at net.filebot.web.TheTVDBClient.requestJson(Unknown Source)
at net.filebot.web.TheTVDBClient.search(Unknown Source)
at net.filebot.web.TheTVDBClient.fetchSearchResult(Unknown Source)
at net.filebot.WebServices$TheTVDBClient.access$101(Unknown Source)
at net.filebot.WebServices$TheTVDBClient.lambda$fetchSearchResult$4(Unknown Source)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at net.filebot.web.WebRequest.checkErrorCode(Unknown Source)
at net.filebot.web.WebRequest.post(Unknown Source)
at net.filebot.web.TheTVDBClient.postJson(Unknown Source)
... 14 more
Caused by: java.net.SocketTimeoutException: Read timed out
... 16 more
Apr 04, 2020 12:46:43 PM net.filebot.ui.rename.AutoDetectMatcher lambda$match$3
WARNING: A match group failure occured: SocketTimeoutException: Read timed out
java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.ui.rename.AutoDetectMatcher.lambda$match$3(Unknown Source)
at net.filebot.ui.rename.AutoDetectMatcher.match(Unknown Source)
at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(Unknown Source)
at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.ui.rename.EpisodeListMatcher.match(Unknown Source)
at net.filebot.ui.rename.AutoDetectMatcher.match(Unknown Source)
at net.filebot.ui.rename.AutoDetectMatcher.lambda$match$1(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.ui.rename.EpisodeListMatcher.fetchEpisodeSet(Unknown Source)
at net.filebot.ui.rename.EpisodeListMatcher.matchEpisodeSet(Unknown Source)
at net.filebot.ui.rename.EpisodeListMatcher.lambda$match$3(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.WebServices$TheTVDBClient.fetchSearchResult(Unknown Source)
at net.filebot.web.AbstractEpisodeListProvider.lambda$search$0(Unknown Source)
at net.filebot.Cache.computeIf(Unknown Source)
at net.filebot.Cache$TypedCache.computeIf(Unknown Source)
at net.filebot.Cache.computeIfAbsent(Unknown Source)
at net.filebot.Cache$TypedCache.computeIfAbsent(Unknown Source)
at net.filebot.web.AbstractEpisodeListProvider.search(Unknown Source)
at net.filebot.ui.rename.EpisodeListMatcher.lambda$fetchEpisodeSet$6(Unknown Source)
Caused by: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
at net.filebot.web.TheTVDBClient.getAuthorizationToken(Unknown Source)
at net.filebot.web.TheTVDBClient.getRequestHeader(Unknown Source)
at net.filebot.web.TheTVDBClient.lambda$requestJson$0(Unknown Source)
at net.filebot.CachedResource.lambda$fetchIfModified$11(Unknown Source)
at net.filebot.CachedResource.lambda$get$1(Unknown Source)
at net.filebot.CachedResource.retry(Unknown Source)
at net.filebot.CachedResource.lambda$get$2(Unknown Source)
at net.filebot.Cache.computeIf(Unknown Source)
at net.filebot.CachedResource.get(Unknown Source)
at net.filebot.web.TheTVDBClient.requestJson(Unknown Source)
at net.filebot.web.TheTVDBClient.search(Unknown Source)
at net.filebot.web.TheTVDBClient.fetchSearchResult(Unknown Source)
at net.filebot.WebServices$TheTVDBClient.access$101(Unknown Source)
at net.filebot.WebServices$TheTVDBClient.lambda$fetchSearchResult$4(Unknown Source)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at net.filebot.web.WebRequest.checkErrorCode(Unknown Source)
at net.filebot.web.WebRequest.post(Unknown Source)
at net.filebot.web.TheTVDBClient.postJson(Unknown Source)
... 14 more
Caused by: java.net.SocketTimeoutException: Read timed out
... 16 more
Presumably, TheTVDB is down. TheTVDB is occasionally down. Try again a day later. Or use a different database.