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Error when trying to rename

Posted: 10 Dec 2013, 15:50
by Arsenic
So ever since updating to the newest version, I have not been able to rename anything. It keeps telling me there is nothing to match and to fetch the data first. I have read the posts about this and nothing I try works.
There is a new error message that I can't find info on..
Image
Any idea how I fix this?

Re: Error when trying to rename

Posted: 10 Dec 2013, 16:42
by rednoah
What package? What OS? What does it say when you do filebot -script fn:sysinfo?

Re: Error when trying to rename

Posted: 10 Dec 2013, 16:51
by Arsenic
Latest version, 3.8, with updated Java 7 on Win7. Not sure where to enter the script to get the sysinfo.

Re: Error when trying to rename

Posted: 10 Dec 2013, 18:04
by rednoah
Try reinstalling then.

I can sort of make sense of that error but I can't see how it could happen with 3.8, also just tried the 3.8 installer that's online and everything works fine.

Re: Error when trying to rename

Posted: 10 Dec 2013, 19:01
by Arsenic
does it make a difference that I'm just using the Java applet and not the full blown install?

Re: Error when trying to rename

Posted: 10 Dec 2013, 19:28
by rednoah
Java applet? There is no Java applet...

You mean you just use the .jar file? That also seems to work fine. Just try the "full blown install" then.

Re: Error when trying to rename

Posted: 10 Dec 2013, 19:33
by Arsenic
sorry, that would be what I use. I'll try the full program and let you know.

Re: Error when trying to rename

Posted: 10 Dec 2013, 21:12
by Arsenic
Installed the program and all is well. Not sure what is different.
Best program I've used for renaming ANYTHING.
Keep it up, thanks