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Can't re-install from Windows Store

Posted: 23 Aug 2020, 14:54
by gilzilberfeld
Hi,

Last week, after the Windows Update, filebot stopped working. After playing with it, and looking in the forum, I decided to re-install it. Unfortunately, after uninstalling, reinstalling fails with "something unexpected happened". I was expecting a general failure for many people, and waited a couple of days, but apparently it's on my end.


Anything I can try? I'd like to do that, but if not, is it possible to replace the Windows Store license with a "regular" one?
Screenshot: https://snipboard.io/5ZL3oO.jpg
Windows 10, latest updates screenshot: https://snipboard.io/7HkTIj.jpg

Thanks in advance

Gil

Re: Can't re-install from Windows Store

Posted: 23 Aug 2020, 15:41
by rednoah
Have you tried logging out of the Microsoft Store and then logging in again?


Microsoft Store licenses cannot be changed or transferred:
viewtopic.php?t=6265


We can offer a temporary complimentary license though:
viewtopic.php?t=9517

Re: Can't re-install from Windows Store

Posted: 23 Aug 2020, 16:04
by gilzilberfeld
Tried that, didn't work.
I'll PM you with the complimentary license information.
Thanks
Gil