[Synology DSM7] New install: Bizarre mismatch, failure to download subs, and "failed to read media characteristics"
Posted: 13 Jan 2022, 22:14
summary of problems
FFProbe version:
.nfo file in same directory as video file:
obligatory screenshots


- "Failed to read media characteristics" despite ffprobe being installed and running. No clue whether this matters.
- "java.nio.file.AccessDeniedException" preventing download of subtitles. I have used the Synology GUI to give Java and Filebot read/write access to the relevant folder. I've also used chmod 777 on that folder. Note: this exception exists alongside a "No subtitle match by hash" warning. I don't know if those are related.
- Somehow filebot is matching Hot Fuzz (2007) with "Black Veil Brides - Alive and Burning" (2015). I've tried in strict and non-strict mode. I've also tried renaming the file and path (the folder and file were both originally named Hot.Fuzz.2007.1080p.BluRay.DTS.x264-CtrlHD, but I changed the folder name to "Hot Fuzz 2007" and the file name to "Hot.Fuzz.2007." Filebot still insists that this Simon Pegg comedy is in truth a concert recording from an obscure American rock band. But when I access my NAS as a network drive, Filebot Windows identifies the film automatically.
Code: Select all
filebot -script 'fn:amc' /volume1/sync/kratos --output /volume1/video --action TEST -non-strict --order Airdate --conflict auto --lang en --def 'unsorted=y' 'artwork=y' 'subtitles=eng' 'clean=y' 'deleteAfterExtract=y' 'minLengthMS=300000' 'excludeList=.excludes' --apply refresh --log fine --log-file '/var/packages/filebot-node/var/filebot.log'
------------------------------------------
Run script [fn:amc] at [Thu Jan 13 16:23:59 COT 2022]
Use excludes: /volume1/video/.excludes (0)
Failed to read media characteristics: /volume1/sync/kratos/Hot Fuzz 2007/Hot.Fuzz.2007.mkv [Last-Modified: Thu Jan 13 11:09:26 COT 2022]: [/var/packages/MediaServer/target/bin/ffprobe, -show_streams, -show_format, -print_format, json, -v, error, /volume1/sync/kratos/Hot Fuzz 2007/Hot.Fuzz.2007.mkv] failed (1)
Input: /volume1/sync/kratos/Hot Fuzz 2007/Hot.Fuzz.2007.mkv
Looking up subtitles by hash via OpenSubtitles
Fetching [English] subtitles [Hot.Fuzz.2007.1080p.BluRay.DTS.x264-CtrlHD.srt] from [OpenSubtitles]
Writing [Hot.Fuzz.2007.1080p.BluRay.DTS.x264-CtrlHD.srt] to [Hot.Fuzz.2007.eng.srt]
Failed to download Hot.Fuzz.2007.1080p.BluRay.DTS.x264-CtrlHD.srt: java.nio.file.AccessDeniedException: /volume1/sync/kratos/Hot Fuzz 2007/Hot.Fuzz.2007.eng.srt
No subtitle match by hash: /volume1/sync/kratos/Hot Fuzz 2007/Hot.Fuzz.2007.mkv
Rename movies using [TheMovieDB]
[TEST] from [/volume1/sync/kratos/Hot Fuzz 2007/Hot.Fuzz.2007.mkv] to [/volume1/video/Movies/Black Veil Brides - Alive and Burning (2015)/Black Veil Brides - Alive and Burning (2015).mkv]
Finished without processing any files
Code: Select all
ffprobe version 4.1.6 Copyright (c) 2007-2020 the FFmpeg developers
built with gcc 7.5.0 (GCC)
configuration: --prefix=/usr/pkg --incdir='${prefix}/include/ffmpeg' --arch=i686 --pkg-config=/usr/bin/pkg-config --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-version3 --enable-nonfree --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=http --enable-protocol=https --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-decoder=amrnb --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --extra-cflags=-I/usr/local/x86_64-pc-linux-gnu/x86_64-pc-linux-gnu/sys-root/usr/pkg/include --extra-ldflags=-L/usr/local/x86_64-pc-linux-gnu/x86_64-pc-linux-gnu/sys-root/usr/pkg/lib --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-shared --disable-static --enable-yasm --enable-libx264 --enable-vaapi --enable-encoder=h264_vaapi --enable-encoder=libx264
libavutil 56. 22.100 / 56. 22.100
libavcodec 58. 35.100 / 58. 35.100
libavformat 58. 20.100 / 58. 20.100
libavdevice 58. 5.100 / 58. 5.100
libavfilter 7. 40.101 / 7. 40.101
libswscale 5. 3.100 / 5. 3.100
libswresample 3. 3.100 / 3. 3.100
libpostproc 55. 3.100 / 55. 3.100
Code: Select all
Hot Fuzz 2007 1080p BluRay DTS x264-CtrlHD
Plot
Jealous colleagues conspire to get a top London cop
transferred to a small town and paired with a witless new
partner. On the beat, the pair stumble upon a series of
suspicious accidents and events.
General Information
RUNTIME.......: 2:00:52
SIZE..........: 12.3GB, 1xDVD9+1xDVD5
VIDEO.CODEC...: H.264 (x264, 2pass, L4.1)
FRAMERATE.....: 23.976fps
BITRATE.......: 12686kbps
RESOLUTION....: 1920x816
AUDIO1........: English DTS 5.1 @ 1536 Kbps
AUDIO2........: Vorbis Commentary #1 @ 80 Kbps
AUDIO3........: Vorbis Commentary #2 @ 80 Kbps
AUDIO4........: Vorbis Commentary #3 @ 80 Kbps
AUDIO5........: Vorbis Commentary #4 @ 80 Kbps
AUDIO6........: Vorbis Commentary #5 @ 80 Kbps
SOURCE........: Blu-ray 1080p VC-1
IMDB.RATING...: 8.0/10 (114,462 votes)
IMDB.LINK.....: http://www.imdb.com/title/tt0425112/
Post Information
ENCODER.......: CtrlHD
RELEASE.DATE..: 08/28/2009

