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Filebot will not Fetch (log provided)

Posted: 08 May 2022, 20:28
by Ashir0gi
Hi, I just got a new computer, filebot works fine on my old one.

I installed filebot and added the license, and when i add media and click fetch nothing happens.

this is the log file

https://pastebin.com/2M5nxWpg

any help would be greatly appreciated.

Thank you

Re: Filebot will not Fetch (log provided)

Posted: 08 May 2022, 20:54
by rednoah
The log doesn't show any errors. If the progress indicator keeps spinning, then just let it spin until you actually get an error message. If nothing happens, then please take a screenshot of nothing happening, and which steps you've taken to get there, e.g. buttons clicked and file paths loaded.

Re: Filebot will not Fetch (log provided)

Posted: 08 May 2022, 22:48
by Ashir0gi
I got my problem fixed on discord support. The problem was trying to use filebot to name a non media file which filebot ignores. After trying to fetch from tvdb with a normal video file and it worked exactly as it always has. Thanks again

Re: Filebot will not Fetch (log provided)

Posted: 09 May 2022, 07:40
by rednoah
You can rename non-media files, or any other file that escapes auto-detection, via manual matching:
https://youtu.be/btNSv7AnMMw

Image

:idea: Please read FAQ #2 for details.