How did you purchase FileBot? Do you still have your confirmation email? Do you know your PX order number?
What makes you think that your license has been revoked?
What does the error message say? What do you see?
Please read
How to Request Help.
Pewfog wrote: ↑26 Oct 2022, 15:26
I bought the normal livetime version three years ago from the website
This line suggests that you have purchased a license key from this website.
Pewfog wrote: ↑26 Oct 2022, 15:26
But I can't download it because i allegedly haven't bought it...
This line suggests that you have
not purchased a license key from this website, and are perhaps trying to install via the Microsoft Store instead? Because you don't need a license key to
download or install FileBot from this website.
If purchased via this website:
https://www.filebot.net/purchase.html
You can download and install FileBot
without purchasing it:
viewtopic.php?t=11790
If your license was revoked or banned or just doesn't work for any reason, then you will get a clear unmistakable error message:
viewtopic.php?t=9594
If purchased via the Microsoft Store:
https://www.microsoft.com/en-us/store/p ... blggh52t9x
We have absolutely no control over purchases made through the Microsoft Store. We cannot refund. We cannot revoke. We cannot even get a list of customers. The Microsoft Store thoroughly disconnects businesses from consumers, for better or worse.
The Microsoft Store will remember your purchases. If you have purchased a product with your current Microsoft account already then it will show up as purchased and allow you to reinstall without purchase. In fact, you cannot purchase the same product twice with the same Microsoft account even if you tried. If you have multiple Microsoft accounts, then
there is a good chance that your purchase was made with another Microsoft account, and so doesn't show up if you are using a different account now.