License expired

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kronin1972
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Joined: 26 Apr 2023, 00:09

License expired

Post by kronin1972 »

I bought a lifetime license back in 2019 , i had to reinstall windows and now the license file says it expired in 2020?? how can that be?
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rednoah
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Re: License expired

Post by rednoah »

What is your P/PX license number? What does the error message say? You can copy and paste the error message by clicking on it.
:idea: Please read the FAQ and How to Request Help.
kronin1972
Posts: 4
Joined: 26 Apr 2023, 00:09

Re: License expired

Post by kronin1972 »

here is the error ... .Bad License Key: FileBot License P7814499 has EXPIRED on 2020-05-10

I had to reinstall windows last week and that's when i got the error , not sure if that is the issue
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rednoah
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Re: License expired

Post by rednoah »

Code: Select all

P7814499 has EXPIRED on 2020-05-10
P7814499 is a 1 year license purchased on 2019-05-03 20:23:03 and has thus expired years ago. If you have been using FileBot until recently, then you were not using this license.


:arrow: You may have multiple purchases in your mailbox. Make sure to pick the most recent purchase. You are likely looking for the life-time license PX15208430 purchased on 2020-06-07 22:12:05.
:idea: Please read the FAQ and How to Request Help.
kronin1972
Posts: 4
Joined: 26 Apr 2023, 00:09

Re: License expired

Post by kronin1972 »

Can't find the one from 6-7-2020 , would you be able to e-mail it to me?
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rednoah
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Re: License expired

Post by rednoah »

Resent. Please store your life-time license key safely since you may need it again in the future.
:idea: Please read the FAQ and How to Request Help.
kronin1972
Posts: 4
Joined: 26 Apr 2023, 00:09

Re: License expired

Post by kronin1972 »

will do , thank you
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